McGovern Hyundai
Brockton, MA
Filter Reviews by Keyword
By Type
Showing 620 reviews
Hyundai sells me a new car with a bad air compressor, and McGovern Hyundai refuses to fix it under warranty until the end of the summer when I don't need it anymore. It's over 90 degree out! Thanks for nothi McGovern Hyundai refuses to fix it under warranty until the end of the summer when I don't need it anymore. It's over 90 degree out! Thanks for nothing! In the future, you should stand by your products and make fixing them quickly a top priority, especially when Hyundai is at fault for the defect. Can't bring my dog in the car in this weather anymore. Terrible service. More
Although this dealership uses Cars. com, a national advertising site, they refused to sell me a car because I live, “outside their territory”. They should not be allowed to participate com, a national advertising site, they refused to sell me a car because I live, “outside their territory”. They should not be allowed to participate in Cars.com if they are going to discriminate against qualified buyers. More
I got a call right away. The salesman said he had what i wanted and it would be coming in soon. However he called back and changed his story and told he he would not have wha The salesman said he had what i wanted and it would be coming in soon. However he called back and changed his story and told he he would not have what I wanted for 6 months and he also said he couldn’t deal with my trade. More
Dealing with Madeline Lee who holds the title of Internet Manager/BDC. She is rude and rather uneducated on the auto industry considering her position. She claims you NEED to come into the dealership to get Manager/BDC. She is rude and rather uneducated on the auto industry considering her position. She claims you NEED to come into the dealership to get a deal close to MSRP vs their inflated pricing. She is the person that “runs” the department that is supposed to drive internet traffic which could be from, in theory anywhere in the world. Simple concept flustered her and then she raised her voice. When I asked for her manager a few times the request was not honored. Instead she hung up on me. I tried calling the GM, GSM, and SM at the phone numbers listed on their website but I didn’t receive a callback. I guess this place feels the Wild West approach still works in the automotive industry. They should be ashamed of themselves. More
This dealership took a HOLD ONLY check for a suv not on their lot. When I found a better deal on my trade and purchase they held my deposit for 64 days. It took several attempts to reclaim my $500.00 dep their lot. When I found a better deal on my trade and purchase they held my deposit for 64 days. It took several attempts to reclaim my $500.00 deposit. More
Sales and service were great! I bought a used 2017 Mustang for my daughter. Danny in sales made me and my family feel special and well taken care of. Rest assured the great experience continued after Mustang for my daughter. Danny in sales made me and my family feel special and well taken care of. Rest assured the great experience continued after the sale where they made sure eveything was 100% before it left the dealership and Tim (runner) made out-of-state registration go extremely smooth considering DMV is torture! And when had mechanical issue few weeks later Kevin in service took care of it immediately and went out of his way to make sure it got fixed! Very impressed and would definitely recommend McGovern Hyundai!!!! More