McGovern Hyundai

I recently went to Bernardi to have my vehicle serviced. I was greeted immediately by Richard Pearson, and the experience only got better from there. He was quick and efficient as to getting my vehicle in I was greeted immediately by Richard Pearson, and the experience only got better from there. He was quick and efficient as to getting my vehicle in the shop area. Even when I returned to his desk a few moments later to bring up issues I have been having and previously forgot to mention, he called in the mechanic right away to address these issues in the best way possible. Even while I was waiting in the clean, comfortable waiting area, Richard took the time to come over about mid way through to give me a status update as to when the work should be completed. I could see that he realized my time is valuable, and it was greatly appreciated. I didn't feel pressured to buy, or perform any more services, which I usually feel when I go to other places. My visits at Bernardi have always been positive, and this time it was because of Richard Pearson. More

I went to Bernardi Hyundai to have my 2006 Elentra serviced as the "Check Engine" light was on and my local mechanic diagnosed the problem as my catalytic converter. Had a 7:15 am appointment. First serviced as the "Check Engine" light was on and my local mechanic diagnosed the problem as my catalytic converter. Had a 7:15 am appointment. First off this facility is beautiful, big and very, very clean. The waiting area has a huge TV and there is a variety of beverages available free of charge. Since I had time to kill I asked to see their inventory list. Although I'm not in the market for a new car, my Elentra did have 70,000 miles and I was hoping to get a few more years out of it--as this was my first real issue with my car. The guy that gave me the list introduced me to Allan Palmer who was in bright and early. I explained I wasn't in the market, couldn't afford a car payment but we went out to the lot just to look. Test drove a 2010 Elentra which was in mint condition, which I loved but again wasn't in the market. We to talk to the service person (I think his name was Jeff)who gave me the bad news that I had several issues and told me that in order to proceed with the testing I had to have something done to the tune of $400. To make a long story short, Allan and I talked, told him what I could afford if I had to have a car payment and within a matter of minutes I had myself a 2010 Elentra with a price I could afford. There was absolutely no pressure to purchase this vehicle. This is the first time in all the vehicle purchases I have made that I did not have to "play the game with between the salesman and the Business manager. Allan made it clear he wanted to sell me a car--but did not want to strap me financially and he was true to his word. When I went up at the end of the day to pick up my new car, Allan greeted me as soon as I walked in swapped my car mats, put my license plates on and gave me a 30 tutorial on the car which was great! Gido, the Business Manager was great and I was able to meet Alan Shear the service consultant. Before I left my first oil change appointment was made (which is free) and I also have a free car wash for life--which I plan on taking full advantage of. It was a awesome car buying experience and I can't say enough about Bernardi Hyundai and the guys that I had dealt with. Thanks so much, love my new car and I will be back!!! More

I work with J.D. Janes and he was terrific. It was snowing a little and came outside to welcome me to Bernardi. He was efficient, knowledgeable and made it as easy as possible to buy a new car. I wa snowing a little and came outside to welcome me to Bernardi. He was efficient, knowledgeable and made it as easy as possible to buy a new car. I was really impressed. More

JD and Patrick were friendly and understanding of my car requirements and very helpful in finding the car that suited my needs. The final review when I pickup my car was very thorough and I left fully under requirements and very helpful in finding the car that suited my needs. The final review when I pickup my car was very thorough and I left fully understanding my new car. More

I went in for an oil change and had great service from the minute I arrived. Jeff greated me and advised on timing of when the car would be done. I also inquired about a car starter as this wasn't avail the minute I arrived. Jeff greated me and advised on timing of when the car would be done. I also inquired about a car starter as this wasn't available when I purchased my 2011 Sonata. He was knowledgable about the changes with the starts. I went back to the dealer about two weeks later for a blown tire (unfortaunetly). This happened as I left work and Jeff tried to work with me to get it fixed that night. I was up against traffic and time so wasn't able to make it in that evening. I went first thing in the AM and again, Jeff went out of his way to help by being there first thing in the AM to take my car in so I could get into work. Not only was the car done in less time then quoted but the friendly service is just wonderful. More

In trying to decide to either purchase a new Hyundai (my 3rd!) or do the usual service when you have to replace everything, I decided to do the service route and give the new Bernardi a try - WOW! What an e 3rd!) or do the usual service when you have to replace everything, I decided to do the service route and give the new Bernardi a try - WOW! What an experience! I have had over 30 years of car repair experiences, but my experience at Bernardi Hyundai was farby the most awesome, worry-free, friendly, organized, informative, honest experience I have ever had. In comparison to another Hyundai Dealer, even closer to my home, Bernardi is a CLASS ACT! What a great facility! The service consultant, Richard P., was easy to work with, knowledgeable, and worked with me to coordinate any Bernardi service offers (best around), as my repair bill was in the thousands of dollars! He made my experience first rate, got me a rental car because my car was going to out of service for 2 days, communicated with me frequently as to what was happening, found answers to questions that I had asked or items I had inquired about, cleaned up and washed my car, and had it all warmed and waiting for me upon my return and delivery! I can't recall any dealer-service advisor ever making me feel so important and respected like Richard P. did at Bernardi Hyundai! I will make sure that I let all of my colleagues and friends know the 1st Class Service that Bernardi Hyundai delivers.....also, the repairs were so well done and fine tuned that my car drives like a brand new one right off the lot! THANK YOU More

Every time i visit the service department I am greeted right away and always with a friendly hello. I have been fortunate on most occasions to have Richard as my service adviser. He is knowledgeable and c right away and always with a friendly hello. I have been fortunate on most occasions to have Richard as my service adviser. He is knowledgeable and courteous. Whether you bought your car at Bernardi or somewhere else, it is worth servicing it at this dealership. More

My fiance and I made our first new car purchase this past week at Bernardi Hyundai in Brockton. I'd always heard bad things about car dealerships but the process really was pleasant here and the service was week at Bernardi Hyundai in Brockton. I'd always heard bad things about car dealerships but the process really was pleasant here and the service was great. From the moment we walked in, Sean Foley was great to us. He started by getting us complementary coffees and even went to the back room and got us a special flavor (chocolate mocha which was delicious). My fiance and I are young and Sean could have easily thought we weren't serious about purchasing a car, but he gave us his undivided attention right from the start. He had us fill out some forms and then showed us the vehicle we were interested, the Tucson. My fiance and I had already test driven one somewhere else and ended up deciding that we wanted to purchase the car. I had a seen a great price on Bernardi's website for the car and told Sean about it. Some people had warned me it might be a bait and switch or the dealership might claim they had no more in stock, but sure enough the price was correct and we decided to purchase the car. Throughout the whole sale process, Sean kept the conversation very light and friendly (he wasn't strictly all business). Sean went the extra mile for us in a couple ways throughout the process: 1. We got to the dealership pretty late in the evening since I work late. The dealership closes at 9, but since we decided to purchase the vehicle Sean stuck around until 11pm when all the paperwork was finally signed. 2. My fiance is a teacher and really wanted a special teacher's plate. They didn't have any at the dealership but Sean went to the RMV (in Lowell no less) to get the plate. 3. Sean gave me his personal cell phone number in case I had any questions and needed to reach him. 4. When we went to go pick up the car a couple days later, Sean gave us a very extensive run down of everything. He walked us through the owner's manual, the quick reference guide, the warranty, and other paperwork. Then he took us out to the Tucson and spent at least a good 30 minutes taking us through all the features of the car. The sale had already been made but he still took the extra time to show us everything which my fiance and I greatly appreciated. Overall, the transaction went smoothly and in a couple years when we have to replace our other car, we'll definitely be checking out Bernardi again. More

Please forgive this delayed response. My husband and I met Tony during our initial Hyundai visit, the week before we purchased. Tony was friendly, knowledgeable and patiently spent several hours with us. met Tony during our initial Hyundai visit, the week before we purchased. Tony was friendly, knowledgeable and patiently spent several hours with us. Most of all, he was not pushy. After previously researching Hyundais online, we went home and discussed it. We made an appointment with Tony the following Saturday with the intent to purchase. The last time we purchased a brand new car, a Caravan, was in 1986. Since then we've purchased used cars and our current vehicle is a 1998 Accord which we intend to keep a little longer. Although unexpected for Tony, we brought our son-in-law along to guide us through the negotiations and financing. Tony handled the situation well, was patient and courteous and kept in touch with Patrick (Manager) during the visit. The visit was a success for us with a low financing rate applied. We did have a time limit due to other plans but we were never rushed, treated fairly and kindly, but most of all, no one was aggressive. We appreciated this approach very much. Needless to say, we love the Santa Fe and look forward to some travelling as we approach the spring and summer. We selected the Brockton site because my husband would pass by it on Route 24 regularly so he was curious to check it out. Although it is a little distance from our Acushnet residence, we were very satisfied with the service so it was worth the trip. A big thank you to all of you! More

Tom was great with follow up any questions we had on the vehicle he got right back to us. sorry it took so long to ans. vehicle he got right back to us. sorry it took so long to ans. More