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McGovern Hyundai
Brockton, MA
620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 620 reviews
March 07, 2024
I came to McGovern to purchase an Elantra, and worked with Allan Palmer. Sales Allan was a great salesman to work with, he was friendly and personable, worked quickly and efficiently to get my deal with Allan Palmer. Sales Allan was a great salesman to work with, he was friendly and personable, worked quickly and efficiently to get my deal put together, and put up with my haggling with good humor. I ultimately moved the deal $2,000 all in the value of my trade. Allan never tried to be high pressure, but he stood his ground and made me work for the extra money, something I enjoy but might put off those who don't love to haggle. Once we shook hands he kept me entertained while we waited for F&I, made sure my car was ready for delivery, and emailed me my registration to save me a trip. Finance I worked with Dan for finance, the experience was pretty typical. I was offered Tire & Rim, gap insurance and extra warranty. I declined, but did have to reiterate that more than once. It was not a high pressure experience, but it was less relaxed than the car deal itself. Delivery The car was freshly cleaned and ready for pickup the day I came in for paperwork. Allan offered to answer any questions, but acquiesced that I probably knew the car better than him. Which honestly, I do kind of appreciate. My experience with McGovern was positive, and I plan to return to the for service going forward. Hopefully my experience with service is as good as with sales. More
by JamesC
Employees Worked With
Allan Palmer
October 24, 2023
My Overall Rating The First Time Was A 1 Star,If I Could Give This Dealership A Negative Star I Would,I Bought A Used Jeep Wrangler,IT Had So Many Problems I Had To Trade It In Within A Year To Another Deal Give This Dealership A Negative Star I Would,I Bought A Used Jeep Wrangler,IT Had So Many Problems I Had To Trade It In Within A Year To Another Dealership,My Wife And I Fought Tooth And Nail For 8 Months To Get Some Of Our Extended Warranty Money Back,They Lied And Lied To Us,Sent Us Through Hoops To Get OUR Money Back,They Give Car Dealerships A BAD Name More
by dannyb63
Employees Worked With
Colson Pierre
July 22, 2023
Basically ruined my life, leased at 2017 Hyundai Santa Fe in March 2020. It was in the shop every single month from June 2020 until beginning of 2022 and I have all documentation to prove. I paid over $7,000 in March 2020. It was in the shop every single month from June 2020 until beginning of 2022 and I have all documentation to prove. I paid over $7,000 in 3 years on that vehicle and the check engine light remained on for 2 consecutive years. As soon as my extended warranty ended I was told I could do an oil consumption test which started at $500 and could have ended well into the thousands. I had to pay out of pocket for the rentals moving forward because that warranty no longer covered anything. So paying for transportation , on top of paying my monthly bill, on top of paying for the parts and services received. Molly was the tech and although she was nice face to face she completely screwed me. The car just stopped operating one day and 4 garages could not figure it out. I look a huge hit and did a voluntary repossession. They did nothing to try and accommodate or assist me. Beware of this place, beautiful building, gorgeous vehicles hindsight and a whole cesspool of a mess to clean up financially, emotionally, mentally, mentally, mentally, and again, mentally. More
by ms.collinstm2
Employees Worked With
Rob and Molly
March 24, 2023
The dealership was fine overall. My experience with Brittany started off okay, but once the sale was made, she seemed to have completely moved on even though I was still in the proce My experience with Brittany started off okay, but once the sale was made, she seemed to have completely moved on even though I was still in the process of getting my paperwork submitted and registration sorted. She was very unresponsive when contacting her and when I said I was coming in to pick up paperwork, she was not there and never let me know. More
by z.t.richards8
Employees Worked With
Brittany, Ricky
February 01, 2023
If you don't give in to, they're high pressure extended warranty sales they will delay submitting sales paperwork to Hyundai finance causing your first payment to be late. warranty sales they will delay submitting sales paperwork to Hyundai finance causing your first payment to be late. More
by jjlonzi
Employees Worked With
Douvante Tavares
December 05, 2022
Couldn’t rate less for the experience my wife and I had with Nick in financing. Absolute uncalled for attitude and bullying. I also feel bad leaving such a poor review due to Daniel and Derrick being s with Nick in financing. Absolute uncalled for attitude and bullying. I also feel bad leaving such a poor review due to Daniel and Derrick being such awesome salesmen. They went above and beyond. We ended up walking away from the deal at signing due to Nick. Highly recommend working with ANYONE else in financing. More
by nlarivee221
Employees Worked With
Nick
October 28, 2022
Worked with Douglas R Knight as our Salesperson who was very nice me and my friend J.Smith took the vehicle for a test drive did find some concerns that the dealer was quick to agree to fix had the vehicle very nice me and my friend J.Smith took the vehicle for a test drive did find some concerns that the dealer was quick to agree to fix had the vehicle ready cleaned and ready to go on time everyone was super nice and it was a 3 star sale all day very happy with the experience for sure! More
by JohnMW222
Employees Worked With
Douglas Knight
