McGovern Hyundai

Purchased a 2010 VW CC that was traded in. Both the salesman and manager were upfront and easy to work with. They even worked for over a week to locate the 2nd car key from previous owner and sent it salesman and manager were upfront and easy to work with. They even worked for over a week to locate the 2nd car key from previous owner and sent it to me. Great car, great price and no hassles at all. Highly Recommended. More

I had a great service experience 9/11/2012 from the moment I stepped out of my car until I got back in, Richard Pearson made sure I was taken care of. the service I received was top notch. moment I stepped out of my car until I got back in, Richard Pearson made sure I was taken care of. the service I received was top notch. More

Service Represenative was really cooperative and informative. Offered me a beverage while I waited and made me feel comfortable. Very friendly and will continue to bring my new car their for upkeep informative. Offered me a beverage while I waited and made me feel comfortable. Very friendly and will continue to bring my new car their for upkeep and continual maintenance. More

This is by far the best service department!!!! Everyone there is curious , friendly , knowledgeable and extremely helpful. Kurt is always ready to provide wonderful service , and with a smile. Thank you v there is curious , friendly , knowledgeable and extremely helpful. Kurt is always ready to provide wonderful service , and with a smile. Thank you very much to all at Bernardi who make the process so much easier for me. You are fantastic! And 5 gold stars for kurt. More

Had been looking for a used SUV for about a month. Went to a couple other dealerships and had no luck. Went to Bernardi to see what they had. Was looking at a Santa Fe and greeted by Tony Emmi in the lot to a couple other dealerships and had no luck. Went to Bernardi to see what they had. Was looking at a Santa Fe and greeted by Tony Emmi in the lot. He was very courteous and knowledgeable. Told me all he knew about the car and other options in my price range in the lot. The 09 Santa Fe was what I was looking for in a car and at a tremendous price. Worked out the deal with Miguel and Tony and am very happy. Tony is a man of his word and he made good on a couple of promises. Thank you for a great experience. Will be sure to tell others and definitely be a return customer. Beautiful looking dealership and spotless. Also had some interaction with the service team and found them to be very knowledgeable and helpful. More

We recently purchased a 2013 hyundai sonata. Our salesman Kim was very knowledgeable about this vehicle. He took us on a test drive and showed us every aspect of this vehicle. He worked very hard to get us t Kim was very knowledgeable about this vehicle. He took us on a test drive and showed us every aspect of this vehicle. He worked very hard to get us the best price possible. He continued to follow up with us and was very professional. He came in on his day off to deliver this car to us, and set up everything we needed. We went into the dealership today to pick up our registration and he washed and vacuumed the car himself. I had visited many dealerships prior to purchasing this vehicle and did not receive the professional service that i received from Bernardi. This dealership is outstanding and i would highly recommend Kim as a salesman. More

After searching for hours and visiting 6 other Hyundai dealers, I walked into Bernardi and was greeted by Miguel and James. After telling them what I was looking for, they took me to the exact vehicle tha dealers, I walked into Bernardi and was greeted by Miguel and James. After telling them what I was looking for, they took me to the exact vehicle that I was looking for minus a few bells but both James and Miguel worked with me to get me into a new used Sonata for less than the previous dealers. The biggest compliment and best feeling about the experience was that we felt as though we were taken care of, 100%, right up to delivery and even after. James worked hard to make sure everything was taken care of for us...we literally had to worry about nothing, as he promised. It was truly an unbelievable experience for a change...something other dealerships should model themselves after! I will o doubt be going back there...and will be telling as many people as I can about this place. Miguel and James are nothing short of ROCKSTARS. More

Our experience with this dealership was exceptional. From our first phone call with Mr Levy, who was very efficient in finding out if the car I was inquiring about was still available (since we were driving our first phone call with Mr Levy, who was very efficient in finding out if the car I was inquiring about was still available (since we were driving in from Ware, MA). Brian Doyle went out of his way to make sure we were satisfied with EVERY aspect of our deal. He explained everything with exceptional knowledge and patience. He made sure we were comfortable (even giving us a few tokens for the diner) while we were waiting to see the finance manager. He was very sensitive about our feelings for our trade in. I know that sounds silly but I WAS very attached to our old van. And even though I knew we weren't going to get a lot for it, as a "trade in", he was very understanding. So, when Mr. Garcia talked to us about what other dealers were paying for that particular van, we were able to accept the news a lot easier. The entire transaction went quite well. Our time with the finance manage was uneventful - that is all I will say about that. When we returned to pick up my new (to me) car, again, Brian was right "on top" of things! He called me in the am to make sure everything was going as planned and we were able to correct a little problem about the plates - he was able to straighten it all out before I got there! When we arrived he had my new plates in his hand! I just couldn't believe how smooth this was going! My grand-daughters and I had lunch at the diner, while he was busy getting the car ready, putting the new plates on, taking my old ones off and filling my tank - THEN - he programmed my cel phone into the car and VERY patiently explained "bluetooth" to me! I will definitely recommend this dealership to my family and friends, it was well worth the long drive! More

Brian Doyle was the most pleasant and easy to deal with sales representative that I have ever worked with while buying a car. He was very patient with me and literally spent the whole day with me test driv sales representative that I have ever worked with while buying a car. He was very patient with me and literally spent the whole day with me test driving various cars until he made sure that I was happy with the car that I ultimately purchased. He was not pushy or aggressive at all, but rather was very friendly and made me very comfortable throughout the whole buying process. He was very knowledgeable about the features of the car i bought and made sure that he explained everything to me before I drive off the lot. Brian scheduled my first oil change while I was still at the dealership, which was convenient, and he even assisted me at the sales department when I purchased an additional assessory for my vehicle. He also followed up with XM Radio the next day to ensure that my my 3 month membership was activated. Overall, Brian made my sale of my new Hyundai a very pleasant one, by far the best experience at a car dealership that I have ever had. More

Since my last post from January "My wife and Since my last post from January "My wife and I purchased two 2012 Hyundai's recently and have given reviews on the great customer service we Since my last post from January "My wife and I purchased two 2012 Hyundai's recently and have given reviews on the great customer service we received by Dave Molnar. Unfortunately, it goes downhill from there. The service department at Bernardi Hyundai has poor customer service. They make you feel guilty for asking for a car wash. I was told by my salesperson that an oil change at 1000 miles was recommended due to the engine parts moving and creating filings that are best to be removed sooner than later. This sounded like good advice. We live 30 minutes from Bernardi. They had the best deal. My wife drove up to have her oil changed and was told that it was way too soon. My wife explained what her salesperson had said, she was met with the same verbiage. I attempted to make an appointment for my 1000 mile oil change and was met with more of the same. I ended up speaking to the General Manager(Patrick Coffey) of the dealership, who after explaining that they recommended an oil change after 3000 miles, agreed to allow me to have my oil changed at 1000 mile. To me this was too little too late. I believe they need to change their slogan, to Bernardi for Now, and that's it. I was made to feel like ok you purchased your cars, no need to be polite anymore. I am done with them." New Post I have had the two cars purchased from this dealership mixed up. The sirius xm radio information was incorrect. The codes on the paperwork from Bernardi were from other cars that we had not purchased. I dealt with Sirius directly and fixed this. Now our Hyundai Roadside Assistance Cards are mixed up. I have an Elantra and my card says Veloster. I see a problem having to use this. I have e-mailed on two occasions and received word that they are working on it. Really for many weeks, how long does it take. Also I requested no e-mail from them. I continue to receive it. Since they tend to respond to negative reviews in a timely fashion, I have no alternative but to complain about their continued inability to get anything right. Wayne Reid Bernardi for now...and thats it More