McGovern Hyundai
Brockton, MA
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From my first correspondence with Justine, regarding a Hyundai Elantra GT Hatchback to the last, she was thorough, timely and had great follow up with emails, phone etc. She was professional and worked i Hyundai Elantra GT Hatchback to the last, she was thorough, timely and had great follow up with emails, phone etc. She was professional and worked in tandem with my father who wanted to be part of the car decision making process and Justine kindly answered his many questions as she did mine. We explained our family situation regarding car needs and wants and why I wanted to lease instead of purchase and once I decided on a vehicle style and model and color, that was it! I am from out of state and no other Hyundai dealer could match what Bernardi offered me to lease. Once I arrived in Brockton , I was introduced to Kim Marchesi and he instantly prepared the vehicle for me to test drive and explained the many wonderful features this car offers. He was even kind enough to hook up the BlueTooth with my cell phone and share with me the various options with the Sirrius Radiio(both new to me). The service provided to accomplish this deal required a few extra steps, since I am from out of state approximately 2 hrs away and I am grateful that the management at Bernardi was willing to work with me. Both my Father and brother drive a Sonata and are very happy with their cars. I am happy to join the Bernardi Hyundai Family! More
I actually was still at the looking stage when I went into Bernardi. Test drove a Tucson and after talking with Sean and Chris decided to buy it that night! I traded a 2008 Hyundai Tucson so I am fa into Bernardi. Test drove a Tucson and after talking with Sean and Chris decided to buy it that night! I traded a 2008 Hyundai Tucson so I am familiar with the car and they made it possible for me to buy a new one with upgrades I currently do not have at an affordable price. Sean was extremely patient throughout the whole process. More
The people at this dealership are wonderful! I had some trouble with my car for the first month of ownership, but Ken, Joe, Miguel, and Roger made it easy and as painless as possible for me. Thank you Bern trouble with my car for the first month of ownership, but Ken, Joe, Miguel, and Roger made it easy and as painless as possible for me. Thank you Bernardi Hyundai of Brockton. More
We actually went in the look at a Honda, but when James started showing us the Tucson we were intrigued. He was so passionate and knowledgable about the product that we put the Honda on the back burner an started showing us the Tucson we were intrigued. He was so passionate and knowledgable about the product that we put the Honda on the back burner and stayed with a Tucson. He answered every question we had. More
This is the second car I have purchased at this dealership within a year. When my wife need a car, I did not delay in going to Bernardi Hyundai. The prior experiance I had at Bernardi Hyundai was s dealership within a year. When my wife need a car, I did not delay in going to Bernardi Hyundai. The prior experiance I had at Bernardi Hyundai was so refreshing that it was a no brainer. On this trip Peter was our saleman and he was friendly, forthright and very knowledgeable. He made us feel that he understood how important a purchase of this type is to the average person, and he helped us get it right. I feel we got he best deal possible. It was quick, and seamless, and my wife loves her new car. Part of my great appreciation for Bernadai was one I took my own car back for it's first service appointment. They were great, and their facility is clean, and comfortable. I really like Bernardi Hyundai, buying a car there is not the stressful, pressure packed transaction which I have had at in other car dealerships. More
I had a great experience at Bernardi Hyundai in Brockton. Tony Emmi was my Salesperson and he was exceptional. I went in on Memorial Day weekend and test drove 2 different Sonata's. I really liked the Sona Tony Emmi was my Salesperson and he was exceptional. I went in on Memorial Day weekend and test drove 2 different Sonata's. I really liked the Sonata SE in the light blue color. I went back about 2 weeks later to have my Subaru assesed for a trade in. Tony came in on his day off on a rainy Friday just so he could help me and answer any questions. He was extremely knowledgeable about everything in the Sonata. He was also very easy to work with and very friendly. I didn't find him pushy and annoying like I've seen at other dealerships. He made it a fun experience and very comfortable. He provided me with plenty of time to look at the car and answered all my questions. I found the price very reasonable and afforable. Tony was able to provide me with all my options and what the best that would be to meet my needs. I came back the following day with my husband to finalize the sale. Tony made it so easy for me to pick my car up that evening after having it all sparkling clean for me. I went back on 6/12 to get my registration and sticker and Tony spent at least 30 minutes with me afterwards answering any questions I had about my GPS and stereo system. I would highly recommend Bernardi of Brockton as a great dealership. All the people working there are very nice and friendly. The dealership is very clean and comfortable in the waiting area. I am very happy with my experience at Bernardi Hyundai of Brockton. I look forward to working with them for the duration of owning my car. More
Great salesman who really listened to what I was looking to spend and what I wanted in a car. Didn't waste my time and made me want to do business there. to spend and what I wanted in a car. Didn't waste my time and made me want to do business there. More
Iwas not subjected to the usual Hi-Pressure sales approach that are the norm hera abouts. Instead, Mr Palmer showed me several used cars that i was initially interested in and we even test drove a fe approach that are the norm hera abouts. Instead, Mr Palmer showed me several used cars that i was initially interested in and we even test drove a few. Still no pressure. I then asked what new Hi- Mieage cars Hyundai offered. Mr Palmer then went over several hyundai models and explained the city vs hiway mileage figures. I was interested in the Elantra GT as I wanted a rear cargo area for my dog, good mileage and several options the Elantra GT offered. Mr. Palmer set up a unit for me to test drive. needless to say I was impressed as we began to horse trade for a new one. The negotiation was prolonged, but never beligerant, this guy has the patiance of a saint. We finaaly agreed on a final price and the paperwork began. Everyone in this dealership that i had contact with was polite, courteus, respectfull and above all patient. I would gladly reccomend this dealership to any one and would reccomend that they contact Mr. Palmer if they wanted a fair deal. More
I did have a pleasant and enjoyable experience with Bernardi Hyundai throughout the entire life cycle of the car buying process. From all of the emails we exchanged, to the numerous customer service ph Bernardi Hyundai throughout the entire life cycle of the car buying process. From all of the emails we exchanged, to the numerous customer service phone calls I placed, I would compare the overall customer experience to match that of The Disney Company. For a turnkey buying experience, I would recommend Bernardi Hyundai. Unfortunately, I didn't end up buying my car here because it wasn't in stock. I was probably one of the pickiest customers in the history of customers. Looking back, if my car had been in stock, I would have bought with Bernardi. I worked with a salesman named Tony. Although I felt as if it was difficult to get a word in edge wise (I guess I wasn't asking the right questions...first timer) looking back, Tony was tremendously straight forward and genuine. He went out of his way to be helpful. Considering my lack of prior report with Tony (no phone calls or emails), he was welcoming and I sensed a strong passion in his work. Bottom line, work with Bernardi. Thanks, Trevor More