McGovern Hyundai
Brockton, MA
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This is the second car I have purchased at this dealership within a year. When my wife need a car, I did not delay in going to Bernardi Hyundai. The prior experiance I had at Bernardi Hyundai was s dealership within a year. When my wife need a car, I did not delay in going to Bernardi Hyundai. The prior experiance I had at Bernardi Hyundai was so refreshing that it was a no brainer. On this trip Peter was our saleman and he was friendly, forthright and very knowledgeable. He made us feel that he understood how important a purchase of this type is to the average person, and he helped us get it right. I feel we got he best deal possible. It was quick, and seamless, and my wife loves her new car. Part of my great appreciation for Bernadai was one I took my own car back for it's first service appointment. They were great, and their facility is clean, and comfortable. I really like Bernardi Hyundai, buying a car there is not the stressful, pressure packed transaction which I have had at in other car dealerships. More
I had a great experience at Bernardi Hyundai in Brockton. Tony Emmi was my Salesperson and he was exceptional. I went in on Memorial Day weekend and test drove 2 different Sonata's. I really liked the Sona Tony Emmi was my Salesperson and he was exceptional. I went in on Memorial Day weekend and test drove 2 different Sonata's. I really liked the Sonata SE in the light blue color. I went back about 2 weeks later to have my Subaru assesed for a trade in. Tony came in on his day off on a rainy Friday just so he could help me and answer any questions. He was extremely knowledgeable about everything in the Sonata. He was also very easy to work with and very friendly. I didn't find him pushy and annoying like I've seen at other dealerships. He made it a fun experience and very comfortable. He provided me with plenty of time to look at the car and answered all my questions. I found the price very reasonable and afforable. Tony was able to provide me with all my options and what the best that would be to meet my needs. I came back the following day with my husband to finalize the sale. Tony made it so easy for me to pick my car up that evening after having it all sparkling clean for me. I went back on 6/12 to get my registration and sticker and Tony spent at least 30 minutes with me afterwards answering any questions I had about my GPS and stereo system. I would highly recommend Bernardi of Brockton as a great dealership. All the people working there are very nice and friendly. The dealership is very clean and comfortable in the waiting area. I am very happy with my experience at Bernardi Hyundai of Brockton. I look forward to working with them for the duration of owning my car. More
Great salesman who really listened to what I was looking to spend and what I wanted in a car. Didn't waste my time and made me want to do business there. to spend and what I wanted in a car. Didn't waste my time and made me want to do business there. More
Iwas not subjected to the usual Hi-Pressure sales approach that are the norm hera abouts. Instead, Mr Palmer showed me several used cars that i was initially interested in and we even test drove a fe approach that are the norm hera abouts. Instead, Mr Palmer showed me several used cars that i was initially interested in and we even test drove a few. Still no pressure. I then asked what new Hi- Mieage cars Hyundai offered. Mr Palmer then went over several hyundai models and explained the city vs hiway mileage figures. I was interested in the Elantra GT as I wanted a rear cargo area for my dog, good mileage and several options the Elantra GT offered. Mr. Palmer set up a unit for me to test drive. needless to say I was impressed as we began to horse trade for a new one. The negotiation was prolonged, but never beligerant, this guy has the patiance of a saint. We finaaly agreed on a final price and the paperwork began. Everyone in this dealership that i had contact with was polite, courteus, respectfull and above all patient. I would gladly reccomend this dealership to any one and would reccomend that they contact Mr. Palmer if they wanted a fair deal. More
I did have a pleasant and enjoyable experience with Bernardi Hyundai throughout the entire life cycle of the car buying process. From all of the emails we exchanged, to the numerous customer service ph Bernardi Hyundai throughout the entire life cycle of the car buying process. From all of the emails we exchanged, to the numerous customer service phone calls I placed, I would compare the overall customer experience to match that of The Disney Company. For a turnkey buying experience, I would recommend Bernardi Hyundai. Unfortunately, I didn't end up buying my car here because it wasn't in stock. I was probably one of the pickiest customers in the history of customers. Looking back, if my car had been in stock, I would have bought with Bernardi. I worked with a salesman named Tony. Although I felt as if it was difficult to get a word in edge wise (I guess I wasn't asking the right questions...first timer) looking back, Tony was tremendously straight forward and genuine. He went out of his way to be helpful. Considering my lack of prior report with Tony (no phone calls or emails), he was welcoming and I sensed a strong passion in his work. Bottom line, work with Bernardi. Thanks, Trevor More
I'm not one for car delaerships and don't like being treated like I'm an uninformed consumer. You couldn't ask for a better dealership to be treated like a human being. Justine Alexander if fan being treated like I'm an uninformed consumer. You couldn't ask for a better dealership to be treated like a human being. Justine Alexander if fantastic and was a pleasure to deal with. Miguel Garcia is excellent as a pre-owned manager and may appear very stern, but warms up quickly. Roger Alexandre my sales person was the best of the best. Friendly, kind, and the big one honest!! He shows a true concern and tries to meet your needs. There was no pressure and he lets the product sell it's self, just like in dealerships of BMW, Mercedes and other high end cars. You actually appreciate being in a car dealership and not some of the other dealerships were it's about moving product and treating people like cattle. I highly recommend this dealership and if you are lucky enough to deal with the staff that I did, your experience will be fantastic. More
Thanks to the staff at Bernardi Hyundai, this was the most enjoyable car-buying experience I’ve ever had. After month of extensive research, we had decided on the getting the Elantra GT. I exchanged emai most enjoyable car-buying experience I’ve ever had. After month of extensive research, we had decided on the getting the Elantra GT. I exchanged emails with several dealerships regarding the cost of the various trims and numbers for buying versus leasing in order to do an accurate comparison. After several hours with a dealer that appeared to offer a fantastic lease, we left disappointed and frustrated because the too-good-to-be-true offer was a “miscommunication.” We then went to Bernardi, and struck a deal in less than half an hour. In a way, we were fortunate to have a bad first experience because that gave us a chance to appreciate all of Bernardi Hyundai’s positive attributes. We found the staff friendly, helpful, honest, knowledgeable, and whose pride at working at a beautiful showroom was obvious. Big contrast with the other dealership. We worked with Justine, Roger, and Miguel, all of whom I would whole heartedly recommend to anyone looking to buy a Hyundai. More
It was time to replace the 2000 Accord. Went back to Alan who was able to get us into a 2013 Elantra. Nice ride for the money. As usual Allan was professional, straight forward and got us the best dea Alan who was able to get us into a 2013 Elantra. Nice ride for the money. As usual Allan was professional, straight forward and got us the best deal possible. This is the second time we went back to Bernardi and Allan because of their excellent service and straight forward attitude. We are happy with Allan and Bernardi's service and reputation. Thanks again! More
Actually I am a Hyundai vehicle owner. I came to the US about less than 2 years ago and after having a horrible experience with another Hyundai dealership (rout 44) that made me leave some poor reviews abo about less than 2 years ago and after having a horrible experience with another Hyundai dealership (rout 44) that made me leave some poor reviews about them I went to the Bernardi Hyundai completely by accident and leased my first car ( A night blue sonata 2012) from this dealer at that time. It was such a lovely experience that made me go back to them before the lease is over for my Sonata. Marie - my professional dealer who was a very charming lady - offered me a magnificent deal and this time I leased a near full option red Sonata 2013 with the Nav, moon roof , push starter and etc... I love this dealership. They make you think you are the only costumer they have! If you are a Hyundai lover same as me, go to this dealership even if you think you may not effort the price. They won't let you go out with a sad face :) More
Outstanding customer service and quality of work. I haven't maintained a car at a dealer in many years but after having a problem requiring dealer repair the experience along with reasonable pricing ha haven't maintained a car at a dealer in many years but after having a problem requiring dealer repair the experience along with reasonable pricing has made me a permanent customer. Will likely buy my next car here. More