McGovern Hyundai
Brockton, MA
Filter Reviews by Keyword
By Type
Showing 622 reviews
I went to the dealership with my daughter who was buying I went to the dealership with my daughter who was buying a car. I had no intentions of buying a new car at all. The sales consultant, Roger Alexan I went to the dealership with my daughter who was buying a car. I had no intentions of buying a new car at all. The sales consultant, Roger Alexandre, was friendly, knowledgeable and not pushy at all. He had the answer to all her questions. He went above and beyond to help her receive the best deal she could. I was so impressed with the service, that I ended up buying a new Sonata. Love the car. I would highly recommend Bernardi Hyundai. More
I did rigorous research for a while to find a nice deal for my new car. I tapped into several dealerships near my place (Cambridge, MA) first, but I was disappointed with them since they did not have enoug for my new car. I tapped into several dealerships near my place (Cambridge, MA) first, but I was disappointed with them since they did not have enough information about the new car that I was looking for and wasted my time a lot by pretending to do and keeping changing their words. So, I decided to expand my research to a wider scope. I was able to get better responses/help from other dealerships, and Bernardi Hyundai topped all the others. I contacted a lot of dealerships to get quotes, and I was able to receive the best quote from Bernardi Hyundai, Justine. More importantly, there was no additional surprise fee to the quote when I actually visited the dealership. Justine was attentive to my questions and efficiently handled our communications/appointment. Kim Marchesi was my sales consultant, and he was superb!!! I had a comfortable and enjoyable test drive with him. When I liked the car, he made efforts to satisfy my needs and concerns during the buying process. I felt he was very genuine, and I didn't sense any kind of pushing, hiding or any other negative thing. He also let me call him any time to ask questions about the car. He gave a thorough explanation for the car's features and has been very nice throughout the whole process. I would strongly recommend him to any one who wants to buy a new car. I wish I had contacted Bernardi Hyundai and Kim/Justine from the beginning. I hope that my review can save other buyers' time and efforts. More
We drove over 3.5 hours from Maine to Massachusetts to look at a used vehicle for sale at Bernardi Hyundai because it was priced so much lower than what was being offered by other dealerships in all of Ne look at a used vehicle for sale at Bernardi Hyundai because it was priced so much lower than what was being offered by other dealerships in all of New England. Before making the trip, Miguel Garcia recorded a video of the vehicle to demonstrate its features and answer our questions. This was unexpected and was a very good use of technology that assuaged our apprehensions about visiting Bernardi. Once we arrived, Miguel reviewed the details of all the work that had been done to the vehicle before our arrival including a used car safety inspection, oil & filter change, new wiper blades, new air filters, new front brakes, and four-wheel alignment. Then, Marie Concannon accompanied us to test drive it for a very generous amount of time. She answered all of our questions and waited patiently while I inspected the vehicle extensively. Marie always had a warm smile on her face and made the car-buying process very pleasant and satisfying. The only problem that we found with the vehicle was that the front windshield wiper fluid was not dispensing properly, so the dealership fixed it immediately and thoroughly. The staff at Bernardi Hyundai treated us to lunch at the diner next door while we waited for our paperwork to be processed. They also gave us a full tank of fuel and some certificates for free oil changes if we’re ever back in the Brockton area. Our overall experience was great, and the customer service was above and beyond anything we had ever experienced before at a car dealership. We are very appreciative and grateful! More
When I found this 2011 Lexus ES350 at Bernardi I knew I was serious about purchasing it after searching for this car for several months countrywide. The car was competitively priced and Jim was great in he was serious about purchasing it after searching for this car for several months countrywide. The car was competitively priced and Jim was great in helping me to get into this car. Jim also delivered the car to me in New Hampshire and saved me alot of time since the dealership was 80 miles from home. I would go back to Bernardi Hyundai. More
From my first correspondence with Justine, regarding a Hyundai Elantra GT Hatchback to the last, she was thorough, timely and had great follow up with emails, phone etc. She was professional and worked i Hyundai Elantra GT Hatchback to the last, she was thorough, timely and had great follow up with emails, phone etc. She was professional and worked in tandem with my father who wanted to be part of the car decision making process and Justine kindly answered his many questions as she did mine. We explained our family situation regarding car needs and wants and why I wanted to lease instead of purchase and once I decided on a vehicle style and model and color, that was it! I am from out of state and no other Hyundai dealer could match what Bernardi offered me to lease. Once I arrived in Brockton , I was introduced to Kim Marchesi and he instantly prepared the vehicle for me to test drive and explained the many wonderful features this car offers. He was even kind enough to hook up the BlueTooth with my cell phone and share with me the various options with the Sirrius Radiio(both new to me). The service provided to accomplish this deal required a few extra steps, since I am from out of state approximately 2 hrs away and I am grateful that the management at Bernardi was willing to work with me. Both my Father and brother drive a Sonata and are very happy with their cars. I am happy to join the Bernardi Hyundai Family! More
I actually was still at the looking stage when I went into Bernardi. Test drove a Tucson and after talking with Sean and Chris decided to buy it that night! I traded a 2008 Hyundai Tucson so I am fa into Bernardi. Test drove a Tucson and after talking with Sean and Chris decided to buy it that night! I traded a 2008 Hyundai Tucson so I am familiar with the car and they made it possible for me to buy a new one with upgrades I currently do not have at an affordable price. Sean was extremely patient throughout the whole process. More
The people at this dealership are wonderful! I had some trouble with my car for the first month of ownership, but Ken, Joe, Miguel, and Roger made it easy and as painless as possible for me. Thank you Bern trouble with my car for the first month of ownership, but Ken, Joe, Miguel, and Roger made it easy and as painless as possible for me. Thank you Bernardi Hyundai of Brockton. More
We actually went in the look at a Honda, but when James started showing us the Tucson we were intrigued. He was so passionate and knowledgable about the product that we put the Honda on the back burner an started showing us the Tucson we were intrigued. He was so passionate and knowledgable about the product that we put the Honda on the back burner and stayed with a Tucson. He answered every question we had. More