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McGovern Hyundai

Brockton, MA

4.6
622 Reviews

240 Manley St

Brockton, MA

02301

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Showing 622 reviews

June 15, 2015

Terrible, unprofessional abd overall poor service by all i had a car sold from under me when it was promised by the manager it would be held until morning. Was lied to and treated terribly by there staff More

by patsfan78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Brandao, Khann Vun
Jun 15, 2015 -

McGovern Hyundai responded

Thank you for your insight. I can appreciate how you feel, and I am sure it seems like we "sold the car from under you." We make it a priority to never sell a vehicle from under one of our customers. We made a very fair financial concession for you on a car and you still were undecided. We gave you every opportunity to buy the car the day before and put a deposit down to make it your own. Your exact statement was, "we have to look at our finances and get back to you tomorrow." The very next day, someone came in ready to buy the specific vehicle, had already made sure it would work financially, and when we made the same exact offer, decided to purchase the vehicle right away. I understand you're upset you missed out on such a great deal and that is why we made you a great offer on a very similar vehicle with 25,000 miles less on it. I can assure you that as the General Sales Manager, my management staff and I would never promise to hold a car without a financial commitment or deposit from you to avoid situations like you are describing from happening. As you can see, we price all of our vehicles very competitively and also that we turn our pre-owned inventory around quickly. I would like nothing more than to find you another similar vehicle and honor another great offer if you are still interested in purchasing one from us. If not, I can understand that also and I wish you luck in your car shopping process. My only advice would be, when you find the right vehicle and the right deal, be ready to purchase at that time in order to avoid any future frustrations. Thank you again for the opportunity to assist you. Khann Vun

June 06, 2015

Very good. Very pleased with Bernardi professionals. Pleasant atmosphere, great service, no pressure,. I will definitely recommend to my friends to visit Bernard More

by SUEDES5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Concannon
June 04, 2015

Bernardi Hyundai Vehicle Purchase This location is the best in my area. I will never go to another dealership. The Salesperson Sean was very helpful and knowledgeable. I always Felt I More

by SNOIA85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Joune Fraser
May 26, 2015

Great service Everyone that I met was very friendly, they showed me around and helped me decide which car was right for me. They helped me to get the best possible More

by JSUMNER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colson Pierre
April 08, 2015

WOW...Great experience I was not really in the market for a new car, but my credit union pre-approved me for a loan. I actually work down the street from Bernandi Hyundai an More

by Doquinn76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lewis, Chris Corriveau, Khann Vun, Sean Riley
February 16, 2015

Very Honest dealership. What a breath of fresh air! I went to at least 5 different car dealers who lied to me about price on the phone to get me in the door only to find out that wasn't the real price. More

by PatrickD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lewis, Mohammed Ali, Joune Fraser
February 15, 2015

Blown away After an exhausting week of negotiations with another dealership, my husband and I walked out for the second time, frustrated and dismayed. On our way More

by masn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khann Vun, Rick Ziccardi, Joune Fraser
January 24, 2015

Best Experience Ever! Kudos to Jesse Vicente and his team! This was the best experience my wife and I had in purchasing a vehicle in a very long time. That morning, my wife More

by bernsou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Vicente
Feb 11, 2015 -

McGovern Hyundai responded

Congratulations on your purchase with us. Jesse is indeed an excellent sales person and I know that hearing it from your customers means that much more to him and myself. If you need anything else in the future please don't hesitate to reach out to me personally. Again, I appreciate your kind words about our dealership and Jesse. Khann Vun General Sales Manager

January 14, 2015

2015 Hyundai Veloster My mother & I were both looking for new cars. The engine on my previous car had siezed up and I needed to get something right away. We decided to chec More

by letoile82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Vincente, James Lewis, Chris Corriveau
November 21, 2014

Great experience Jessie Vicente have such a great experoence I recommended him to my sister and my sister bought a car the next day from him. Jessie was exceptional an More

by Awolfe238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Vicente
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