Back

McGovern Hyundai

Brockton, MA

4.5
627 Reviews

240 Manley St

Brockton, MA

02301

Directions

By Type

Showing 627 reviews

July 20, 2015

Beyond helpful I came in with a really hard situation to get out of, my previous car was under a lease to own with a rediculous payment- Bernadi was really understan More

by Laurenf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horatio, Khann Vun, Douvante Tavares
July 09, 2015

Total Professionalism Love the experience. Can't say enough good things about Bernardi. Please do not change....I love the way you are. Looking forward to my service vis More

by justme1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colson Pierre, James Lewis, Khann Vun, Sean Riley
July 07, 2015

Good experience Everyone was very nice and helpful. They found a car on the lot that matched what I was looking for. I would recommend this dealership to my friends a More

by MCNT13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lewis, Khann Vun, Sean Riley
June 28, 2015

Great experience I had a really good experience at this dealership. Prior to coming here I had went to over 6 other dealers & none compared to this place! Thank you gu More

by JonellBone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khann Vun, Joune Fraser, Douvante Tavares
June 28, 2015

Great dealership Really went the extra mile to help me get into a n amazing 2014 Hyundai accent . Best part is I got an amazing price too! More

by DRACONIANGAMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colson Pierre
June 15, 2015

Terrible, unprofessional abd overall poor service by all i had a car sold from under me when it was promised by the manager it would be held until morning. Was lied to and treated terribly by there staff More

by patsfan78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Brandao, Khann Vun
Jun 15, 2015 -

McGovern Hyundai responded

Thank you for your insight. I can appreciate how you feel, and I am sure it seems like we "sold the car from under you." We make it a priority to never sell a vehicle from under one of our customers. We made a very fair financial concession for you on a car and you still were undecided. We gave you every opportunity to buy the car the day before and put a deposit down to make it your own. Your exact statement was, "we have to look at our finances and get back to you tomorrow." The very next day, someone came in ready to buy the specific vehicle, had already made sure it would work financially, and when we made the same exact offer, decided to purchase the vehicle right away. I understand you're upset you missed out on such a great deal and that is why we made you a great offer on a very similar vehicle with 25,000 miles less on it. I can assure you that as the General Sales Manager, my management staff and I would never promise to hold a car without a financial commitment or deposit from you to avoid situations like you are describing from happening. As you can see, we price all of our vehicles very competitively and also that we turn our pre-owned inventory around quickly. I would like nothing more than to find you another similar vehicle and honor another great offer if you are still interested in purchasing one from us. If not, I can understand that also and I wish you luck in your car shopping process. My only advice would be, when you find the right vehicle and the right deal, be ready to purchase at that time in order to avoid any future frustrations. Thank you again for the opportunity to assist you. Khann Vun

June 06, 2015

Very good. Very pleased with Bernardi professionals. Pleasant atmosphere, great service, no pressure,. I will definitely recommend to my friends to visit Bernard More

by SUEDES5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Concannon
June 04, 2015

Bernardi Hyundai Vehicle Purchase This location is the best in my area. I will never go to another dealership. The Salesperson Sean was very helpful and knowledgeable. I always Felt I More

by SNOIA85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Joune Fraser
May 26, 2015

Great service Everyone that I met was very friendly, they showed me around and helped me decide which car was right for me. They helped me to get the best possible More

by JSUMNER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colson Pierre
April 08, 2015

WOW...Great experience I was not really in the market for a new car, but my credit union pre-approved me for a loan. I actually work down the street from Bernandi Hyundai an More

by Doquinn76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lewis, Chris Corriveau, Khann Vun, Sean Riley
...
27
...