McGovern Hyundai
Brockton, MA
Filter Reviews by Keyword
By Type
Showing 620 reviews
Steve The facility and employees all treated my wife and I in an excellent manner. I highly recommend them. I will be happy to use them for my service visit The facility and employees all treated my wife and I in an excellent manner. I highly recommend them. I will be happy to use them for my service visits. More
Great customer service This was the first car I have ever purchased and the people at Mcgovern Hyundai were excellent! They went above and beyond for what I asked and I coul This was the first car I have ever purchased and the people at Mcgovern Hyundai were excellent! They went above and beyond for what I asked and I couldn't be more happy with my car. More
Customer service counts. As consumers who like to do the majority of their research in the comfort of their own home for significant purchases, I must say that we were pleasan As consumers who like to do the majority of their research in the comfort of their own home for significant purchases, I must say that we were pleasantly surprised by the reception and atmosphere that we experienced at McGovern Hyundai. The stress free, low pressure approach was certainly at odds from what we have have experienced in the past with other auto manufacturers and dealerships. When we were done- we both looked at each other and remarked "now that wasn't bad at all". The competition should take a page out of McGovern Hyundai's book. We were equally impressed by the product knowledge that salesman Jeff Sweeney displayed and conveyed to us by way of a patient tutorial of all the features that our car possesses. Not only did he do this despite a driving rain outside, but he also followed up with us a couple of days later to ask if we had any questions and to see how things were going. He actually volunteered his cellphone number as well. Unfortunately, many dealers and salespeople don't want to know you once the vehicle is turned over and the deal finalized. The kind of customer service that Jeff Sweeney provided we do not take for granted. He is a credit to a profession that often gets a bad rap. More
Outstanding The associate that help me was Joao barros,I told him what I was looking for and he made it happen. There was no back and forth about the price I to The associate that help me was Joao barros,I told him what I was looking for and he made it happen. There was no back and forth about the price I told them what I was looking for and they made it happen. More
The day I went in for a oil change and came out with a brand new 2017 Santa-Fe Sport I went in with my 2011 Santa Fe to have my oil change while waiting I decided to look at the newer models. I wasn't going to buy just wanted to look � I went in with my 2011 Santa Fe to have my oil change while waiting I decided to look at the newer models. I wasn't going to buy just wanted to look 👀 i saw the 2017 Santa Fe test drive it look at all the technology I brought it .. Very happy with my purchase.. More
Great Experience! Douvante Tavares is the man you want to see if you are looking for a car. He is a straight shooter who will explain everything and never pressure you Douvante Tavares is the man you want to see if you are looking for a car. He is a straight shooter who will explain everything and never pressure you, ever. This was a simple and fast buying experience! More
Financing Review There should be direct interaction between the finance person and the consumer with out the salesperson having to be the go between. The salesperson There should be direct interaction between the finance person and the consumer with out the salesperson having to be the go between. The salesperson did his/her job selling you on the vehicle and if they are not the ones to be able to negotiate pricing without going through management, that should be a direct conversation. I was there too long to determine pricing and may have done things differently if the conversation was more direct. More
They go the extra mile Not only are the employees friendly and professional and offer great deals but they have this great 50's type diner right in the dealership and every Not only are the employees friendly and professional and offer great deals but they have this great 50's type diner right in the dealership and every time you come in to buy or service a vehicle they treat you to a free lunch! More
Outstanding My third Sonata and douvante worked above and beyond to get me what I wanted which wasn't an easy job. Can't remember his name but the man who wrote u My third Sonata and douvante worked above and beyond to get me what I wanted which wasn't an easy job. Can't remember his name but the man who wrote up our paperwork for lease was outstanding also - again no pressure on other options. More
3candles To have a car with a sunroof was like a candle on my cake boy oh boy I have three candles on my cake because the Elantra gave me so much more To have a car with a sunroof was like a candle on my cake boy oh boy I have three candles on my cake because the Elantra gave me so much more More