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McGovern Hyundai Rt 93 - Service Center
Wilmington, MA
91 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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91 Reviews of McGovern Hyundai Rt 93 - Service Center
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February 27, 2025
The service advisor was friendly, polite and professional. The Waite time for a service appointment was about 3 to 4 Weeks longer than it should be,and would certainly make me rethink where to g professional. The Waite time for a service appointment was about 3 to 4 Weeks longer than it should be,and would certainly make me rethink where to go for my next purchase. More
by JP1234
Employees Worked With
February 26, 2025
The service dept is outstanding especially Samantha She is without a doubt the best service advisor I have ever dealt I have been in for service 4 times and each time it has been a pleasan Samantha She is without a doubt the best service advisor I have ever dealt I have been in for service 4 times and each time it has been a pleasant experience Thank you Samantha!!! More
by carbeene
February 22, 2025
2020 Palisade in for an Oil Change, Rotate Tires and new engine Air Filter. Very Quick Service, with a text from Heather about progress and optional suggested service. I declined the optional service and a engine Air Filter. Very Quick Service, with a text from Heather about progress and optional suggested service. I declined the optional service and a few minutes later the vehicle service was completed. Declining the optional services, cashing out and locating the car was quick and easy with Heather's help. I have had all services on the Vehicle done at Bill Dube/McGovern Hyundai for 5 years and have been pleased with. the the Service Department More
by jimharnois
Employees Worked With
Heather
February 20, 2025
Sarah was very helpful. She Explained everything. I look forward to working with her during my next visit. She Explained everything. I look forward to working with her during my next visit. More
by Conretire19
Employees Worked With
February 15, 2025
Truly awful for service. I waited six weeks for an appointment for a known recall issue. They know why the appointment was made. I literally included the link to the recall n I waited six weeks for an appointment for a known recall issue. They know why the appointment was made. I literally included the link to the recall notice in my appointment request online. I couldn't change the appointment despite conflicts in my schedule because it will be another 6 week wait. I finally get there, and they don't have the parts???? Lost 3 hours of work on a work day for this appointment and they didn't even make sure they had the part they KNEW I needed. So made a new appointment, waiting weeks more, and I now need to reschedule again and can't even get someone to answer the phone. I am so unbelievably frustrated by this entire thing and honestly don't want to buy Hyundai ever again if this is the situation (and it is) when there are known recall issues. More
by Kate
Employees Worked With
February 06, 2025
My 2nd service here and I always look for Sarah to be my service consultant, she is amazing in explaining every steps of my service evaluation that’s give me confidence and believe in her technical capabili service consultant, she is amazing in explaining every steps of my service evaluation that’s give me confidence and believe in her technical capabilities. More
by Jassy.kol
Employees Worked With
SARAH
January 18, 2025
Service was fast and done well, staff were polite and well trained, no complaints here well trained, no complaints here More
by mariannamckenzie2015
Employees Worked With
