McGovern Hyundai Rt 2

I accompanied my relative (Loretta Carroll) to look at and price a new Elantra because she was ready to trade her 2002 Elantra for a new car. We had heard glowing recommendations about Route 2 Hyundai and and price a new Elantra because she was ready to trade her 2002 Elantra for a new car. We had heard glowing recommendations about Route 2 Hyundai and therefore Route 2 was the first dealership that we planned to visit. The moment we stepped out of her car at the dealership, Mark Casavant approached us in a very professional and friendly manner and offered assistance. Both Loretta and myself felt very comfortable right from the start. Mark was knowledgeable and supremely professional. More importantly, Mark did not put any pressure on us and agreed the he would give us the absolutely best deal possible. We had explained that out intent was to compare prices at other dealerships and that there would be no immediate sale that day. Mark was fine with that and still treated us as fairly and professionally and courteously as possible. The long and short of this review is that most customers shopping for a new car are already primed to not trust a salesman..... Mark proved that wrong. He was honest, helpful, friendly, and more importantly, the winner! My cousin bought the car and walked away feeling more than satisfied with the deal! Thank you Mark Casavant - Route 2 Hyundai is lucky to have such a professional saleman on their staff. More

As soon as we pulled into the parking lot, Brian came out and greeted us and asked us how he could help. I was torn between a new Tucson or a new Santa Fe and Brian had no problem letting me drive them both and greeted us and asked us how he could help. I was torn between a new Tucson or a new Santa Fe and Brian had no problem letting me drive them both. When I decided on the Santa Fe, it was time to talk numbers. My husband and I told Brian what we were willing to pay. After a few back and forths, Brian got us a monthly payment that we are comfortable with and I was able to drive my new car away that same day. Brian went over all of the equipment and made sure to answer all of our questions. I love my new car! More

I communicated through email with Scott Menard regarding purchasing a new Hyundai Santa Fe. Scott was condescending and make some interesting statements in his emails. One comment he made was "If that is purchasing a new Hyundai Santa Fe. Scott was condescending and make some interesting statements in his emails. One comment he made was "If that is your offer how would you like me to do that for you???" and another was "Where did you come up with that ??????????????? I wish it was like that!!!!!!!" As you can see, Scott likes his ? and ! keys. If he had been professional and a mature in his dealings, I would have purchased the vehicle through this dealership. I expected factual and at least courteous replies, but got snide remarks instead. I guess they let the youngest sales person handle the Internet transactions because he is good with computers. More

I had a great experience buying from Route 2 Hyundai! After submitting an online quote request for a new Elantra Touring at Edmunds, Scott at Route 2 send me the lowest price, so I decided to buy from th After submitting an online quote request for a new Elantra Touring at Edmunds, Scott at Route 2 send me the lowest price, so I decided to buy from them. In the end, they stuck to the price they originally quoted me, and found me a car with the exact specifications I wanted (although they did need to add around $200 to transport it, they were upfront about that charge from the beginning). Everyone I dealt with was friendly, honest, and professional. The delivery process was smooth and quick. I'll definitely consider them first the next time I need to buy a new car! More

Brain Smith was the salesmen that I dealt with and he was extremely helpful, courteous, and polite from the minute I walked in to the dealership. He answered all questions and gave me information about the v extremely helpful, courteous, and polite from the minute I walked in to the dealership. He answered all questions and gave me information about the vehicle that I was looking for. I have recommended him to all my friends who have asked where I purchased my vehicle. More

The salesman was helpful and not "pushy". He described options, amount of trade in possible and was familiar with the automobile to be purchased. I appreciated the efficiency of the operation, from first options, amount of trade in possible and was familiar with the automobile to be purchased. I appreciated the efficiency of the operation, from first contact on the web to the final delivery of the car. I especially liked the time taken to explain all the functions of the car before I left the lot, an experience I had not had in the previous purchase of new cars. Steve Bing More

This was my first time buying a new car, so you could imagine all the bull I was going through with each dealership. It was so bad that I didn't even want to purchase a car, I rather ride my bike. My mom imagine all the bull I was going through with each dealership. It was so bad that I didn't even want to purchase a car, I rather ride my bike. My mom requested information on a 2011 Hyundai Sonata online and within minutes Scott from Rte 2 Hyundai gave me a call. He was very pleasant to talk to and very helpful. I told him what I was looking to spend, the interest rate I knew I could get and the term I wanted. He gave me very thing I asked for with no hassle. They didn't have the color car I wanted so Scott spoke with another dealer and did a trade so I can have the color car I wanted. This is a great dealership and I highly recommend them to anyone interested in purchasing a Hyundai. More

Purchased online, best price by over $700.00 compared to next best online price. I had a few problems (not fault with dealership) that caused me to need to change paperwork three times, dealership VERY VERY next best online price. I had a few problems (not fault with dealership) that caused me to need to change paperwork three times, dealership VERY VERY helpful, not once did I hear a complaint about changing paperwork. Would come here again, and would recommend this dealership and the online experience to everyone. More

I purchased a used car, it was a 03 Hyundai Sonata with 56K miles. I liked the price and did a lot of research. I found out that at 60K miles the car was due a major service (timing belt, plugs,....) I 56K miles. I liked the price and did a lot of research. I found out that at 60K miles the car was due a major service (timing belt, plugs,....) I asked the salesman if this service was done and he said yes since it was so close. Before agreeing on a deal, I asked again about the 60K service (very expensive) and he went inside and came out and told me it was done. Well I have had the car for 2 years, and it started running very bad, I had my local mechanic look it over and he said it needed plugs. Plugs were supposedly done at 60K. I am now doubting what they told me, so I called the dealer service department and they confirmed my suspicions. I was very upset, I am 20K miles over on my timing belt change. The motor is a interference motor so if the timing belt breaks the engine is severely damaged. Needless to say I am quite upset. I have got no response from the dealer. Never trust this dealer. More

Mark Casavant is an excellent Sales Representative. He is very knowledgeable about Hyundais, is polite and helped me purchase the car that was right for my needs. He gave me a good deal on my Sonata. Inthink very knowledgeable about Hyundais, is polite and helped me purchase the car that was right for my needs. He gave me a good deal on my Sonata. Inthink Mark ha sexcelllent Customer Service skills and would recommend him to friends and family. Jane Crocker More