McGovern Honda

John Fitzpatrick goes above and beyond to satisfy his customers. I was looking for a specific color CRV and John found one for me within 24 hours and took care of all the paperwork so I could drive it o customers. I was looking for a specific color CRV and John found one for me within 24 hours and took care of all the paperwork so I could drive it off the lot the very next day! Once you have dealt with John he doesn't forget you. I have received phone calls at my home on the anniversary date of leasing my car as well as holidays. Also John phones to remind me when an oil change is due. I had a question about the Guidepoint system in my car, I called John and he answered my question immediately. I feel like I have a friend at the dealership! More

I would like to thank John Fitzpatrick for making this the easiest car purchase I have ever had. I would recommend John to everyone. Thank you so much the easiest car purchase I have ever had. I would recommend John to everyone. Thank you so much More

By far a pleasant experience and glad to have once again have the opportunity to do business with John Fitz (my 4th car) and sit with Frank Diaz who did a great job expediting the necessary paper-work. have the opportunity to do business with John Fitz (my 4th car) and sit with Frank Diaz who did a great job expediting the necessary paper-work. Everyone, Oscar, Ben & Al were eager to assist me in answering any questions I had, while I was waiting for John Fitz to finish up with another customer... It was worth the wait! *****FIVE STARS to Honda Cars of Boston and all of it professional staff. Sal Bartolo (Proud owner of a new Honda Civic EX Sedan) More

I had the best experience buying my new Honda Accord at Honda Car of Boston. John Fitzpatrick was one of the best sales rep. I ever encountered. He was very knowledgable, easy to get along with and didn' Honda Car of Boston. John Fitzpatrick was one of the best sales rep. I ever encountered. He was very knowledgable, easy to get along with and didn't pressure me, like dealers are known to do. I would definitely recommend him to any of my family or friends. I can't say enough good things about John and his team at Honda Cars of Boston!! More

As a women I was very apprehensive about entering a dealership with little prior knowledge about purchasing a new vehicle.. To my astonishment, Ben alleviated all my concerns. There was no pressure. He dealership with little prior knowledge about purchasing a new vehicle.. To my astonishment, Ben alleviated all my concerns. There was no pressure. He even permitted me to test drive the car to retrieve my son at daycare and encouraged me to think it over, and I could walk away anytime. The staff was amazing. While waiting I spoke with several members of the sales team and they encouraged me to get what I can afford and what I was comfortable with the monthly payment, color, and price.. When do you ever hear a sales person ask if you are happy and sure about your decision.. Feel free to change your mind? NEVER! Ben thanks to you and your colleagues for treating me with respect and not attempting to pressure me into purchasing a vehicle that I really didn't need! More

I applaud Honda Cars of Boston for having "Steve Whelan" as their Service Manager. He not only was aware of my concerns from past issues that he went above and beyond and kept me informed from the Whelan" as their Service Manager. He not only was aware of my concerns from past issues that he went above and beyond and kept me informed from the beginning to the end, including having my car delivered to my doorstep, now that is outstanding Customer Service. I was impressed and wish more companys were like that, I hope Honda Cars of Boston realizes what a valuable employee he is. I have bought many cars from here and I assure you I will always tell people to go to Honda Cars of Boston in Everett, MA, they care about their customers and appreciate them. Thank You again, Steve Whelan. Best Regards,' Debra B-Akil More

John Fitspatrick provided excellent service. He ensured customer satisfaction by selecting the correct car type at an affordable price. This is our third lease purchase and we look forward to future leasi customer satisfaction by selecting the correct car type at an affordable price. This is our third lease purchase and we look forward to future leasing transcations More

This is the second Honda I have bought from Honda Cars of Boston. John Fitzpatrick took such good care of me the first time and his continued follow-up brought me back for this new one. Thank you! Boston. John Fitzpatrick took such good care of me the first time and his continued follow-up brought me back for this new one. Thank you! More

Honda owners: Looking for a good customer service experience? this is NOT the place! This is what you can expect at HONDA CARS OF BOSTON -Inadequately staffed service department (but there are 15 experience? this is NOT the place! This is what you can expect at HONDA CARS OF BOSTON -Inadequately staffed service department (but there are 15 salesmen working to sell you a car today!) -POORLY TRAINED reception staff who do not understand the business workings and cannot adequately help you beyond transferring you to unanswered phones -RUDE, poorly trained and uninformed service personnel who do not know their product and snap at customers because they have poor working conditions -ABSENT and unresponsive management who do not know how to handle customers who have legitimate concerns about their cars -LONG WAITS and excuses about poorly planned business operations -A customer oriented retail environment void of the following good practices: Welcome to Honda cars of Boston Eye contact How may I help you I'm sorry for the inconvenience Here are some of the options we can offer you I would be happy to see what I can do I do not know the answer to that question, but I will find out for you My managers name is: Is there anything else I can help you with? You are welcome Thank you very much for your business! PLEASE THINK TWICE and check the reviews online before purchasing a car or choosing this as a place to trust the service of your vehicle. More

My first visit to the dealer after my first CRV totalled :(. My friend recommended me to see John, he did an incredible job helping me with everything I needed at Honda. Thank you John!!! Debbie and Davi :(. My friend recommended me to see John, he did an incredible job helping me with everything I needed at Honda. Thank you John!!! Debbie and David Choi More