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McGovern Ford of Saugus

Saugus, MA

Overview
Reviews
4.8
623 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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Showing 623 reviews

December 20, 2024

Krista was very friendly. She wrote up my work order quickly. Krista updated me with what my vehicle needed, and let me know as soon as it was finished. She is very attentive More

by RayC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Krista
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Dec 20, 2024 -

RayC responded

RayC Krista was very friendly.  She wrote up my work order quickly. Krista updated me with what my vehicle needed, and let me know as soon as it was finished. She is very attentive and remembers all the details. The team at McGovern Ford Quicklane is terrific, and Krista is a great addition.

Dec 20, 2024 -

McGovern Ford of Saugus responded

Krista and the team sincerely appreciate your kind words, Ray! Thank you for choosing McGovern Ford Saugus and please let us know if you need anything at all down the line!

December 18, 2024

Great service. Fast service very happy with service.Thanks to the gentleman that worked on my car. More

by Djace692003bluey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Jeff Perkins, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
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Dec 18, 2024 -

McGovern Ford of Saugus responded

We're glad to have been of assistance! We appreciate your business and hope to see you for another efficient visit to McGovern Ford Saugus.

December 18, 2024

I had a wonderful experience purchasing my new truck! They were very helpfully and took care of everything to do with the purchase. They keep me informed at every step. I would recommend them for your ne More

by Melissa B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Fowler , Chris Gabresi
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Dec 18, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear you had such a wonderful experience with your truck purchase at McGovern Ford Saugus! Our team is committed to keeping our customers informed and making the process smooth. Thanks for recommending us, and enjoy your new ride!

December 17, 2024

I had a very nice experience at this dealership. I will recommend it to other people. More

by Anila12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suad Alushaj
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Dec 17, 2024 -

McGovern Ford of Saugus responded

Thank you for your confidence in McGovern Ford Saugus, and for your business. We are grateful to have you as a customer!

December 15, 2024

Pleasant and welcoming Jeff explained what and why other issues needed to be addressed After getting oil changed I agreed and am pleased with service More

by Myfourcams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Report | Print
Dec 16, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your experience! We're glad to hear Jeff provided a pleasant and informative visit at McGovern Ford Saugus. We appreciate your trust in our service, and we're here whenever you need us next!

December 12, 2024

Excellent easy to work with I would go to this dealership again this was my second time working with them very good experience More

by J r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli, Mario Indorato
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Dec 12, 2024 -

McGovern Ford of Saugus responded

Thank you for choosing McGovern Ford Saugus again! We're delighted to hear that your experience was excellent and easy. We look forward to assisting you in the future!

December 11, 2024

Great dealership for service. Always professional and courteous, especially Jeff and Christa.They are great. More

by jdome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Christa
Report | Print
Dec 11, 2024 -

McGovern Ford of Saugus responded

Thank you for the shoutout to Jeff and Christa! We're delighted to hear that your experience with McGovern Ford Saugus has been professional and courteous. We appreciate your support!

December 08, 2024

Very helpful in finding a fairly new vehicle for myself and family. Awesome employees and in and out for an oil change. More

by Mljmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Ferrante, Jeff Perkins, Joaquin Greenwood
Report | Print
Dec 09, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that our team at McGovern Ford Saugus was able to assist you in finding the right vehicle and provide a quick oil change. Thank you for your kind words!

December 06, 2024

Have always had a good experience there and Christine is great to deal with very professional More

by rfd555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Report | Print
Dec 09, 2024 -

McGovern Ford of Saugus responded

We are grateful to have earned your loyal business here at McGovern Ford Saugus, Christine. Thank you for your kind words and support!

December 04, 2024

I have bought 3 cars here. Very good experience. I like that they don't try to upset. They show you what you want. More

by jcarl835
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 04, 2024 -

McGovern Ford of Saugus responded

Thank you for your continued trust in McGovern Ford Saugus! We're delighted to hear that you've had positive experiences with us and appreciate your feedback. We look forward to assisting you again in the future!

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