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McGovern Ford of Saugus

Saugus, MA

4.8
607 Reviews

1481 Broadway

Saugus, MA

01906

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Showing 607 reviews

November 22, 2024

Excellent. Every communication with David & Judy was excellent. Very positive, efficient & friendly. The care & respect for the vehicle was excellent. More

by rrproperties7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Joy , Judi Davis
Nov 25, 2024 -

McGovern Ford of Saugus responded

Thank you for the wonderful feedback! We're delighted to hear that David and Judy provided such a positive experience at McGovern Ford Saugus. We appreciate your kind words and look forward to serving you again in the future!

November 21, 2024

I am grateful for the good service and treatment. ..I took my truck to get something small fixed and received good and professional service with the help of Christine from McGovern Ford Saugus. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Nov 22, 2024 -

McGovern Ford of Saugus responded

Jose, we're delighted to hear that Christine provided you with excellent service at McGovern Ford Saugus. Thank you for sharing your positive experience!

November 20, 2024

My first purchase from this store and my experience was spectacular. Gabriel (the salesperson) is a nice person and served me very well, he was patient and in the end everything was done very quickly on th More

by Leonardo Oliveira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Zorrilla
Nov 21, 2024 -

McGovern Ford of Saugus responded

Leonardo, we're delighted to hear that Gabriel and the team at McGovern Ford Saugus made your first purchase a spectacular experience! Enjoy the wonderful coffee and thank you for choosing us!

November 19, 2024

Very professional treated with respect and as an added benefit Gabriel is picking me up at the train station which I greatly appreciate. More

by White x1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Zorrilla
Nov 19, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear about your positive experience at McGovern Ford Saugus! It's great that Gabriel went the extra mile by picking you up from the train station. Thank you for sharing your feedback with us!

November 15, 2024

Outstanding service by Krista! 100% recommend her and this dealer. I will definitely be coming back here. More

by Goncalvescastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Nov 15, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that Krista provided outstanding service at McGovern Ford Saugus! Thank you for the recommendation, and we look forward to welcoming you back in the future.

November 14, 2024

From start to finish I was taken care of with ease Myles was great to work with More

by jmackey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
Nov 14, 2024 -

McGovern Ford of Saugus responded

Thank you for leaving McGovern Ford Saugus a five-star review! We are glad that Myles was helpful from start to finish.

November 14, 2024

The people are always pleasant and helpful. My car was serviced right away. I was in and out in under forty five minutes. I feel very comfortable bringing my car here. More

by Cmastr6336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Ferrante
Nov 14, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that you had a quick and pleasant experience with our team at McGovern Ford Saugus! Thank you for trusting us with your car service, we look forward to seeing you again.

November 12, 2024

The customer service team was very friendly! Also Kyle who was working with me to buy a car was very helpful and polite. More

by Gkiokas E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 12, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that Kyle and the customer service team at McGovern Ford Saugus provided you with a friendly and helpful experience. Thank you for choosing us, enjoy your new car!

November 09, 2024

If you want a Ford, this is the dealership to go to. The absolute best experience I have ever had buying a car. The whole team is great, and Kyle, my salesperson is an absolute rockstar. From being know More

by TND38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 11, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your fantastic experience with us at McGovern Ford Saugus! We're delighted to hear that Kyle and the team provided such exceptional service. We appreciate your recommendation and look forward to assisting any of your family or friends in the future!

November 06, 2024

First time there today, they were very welcoming and friendly. They took my vehicle in right away. I waited and was very comfortable In the waiting area. When my vehicle was done the gentleman took the More

by Lisaq_pms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Avanesau, Chris Gabresi, Robert Rapazzo, Marcelo Kopper, Melvin Deleon, Jeff Perkins, Dave Joy , Alfredo Raffucci, Jason Carrillo
Nov 06, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your first experience with McGovern Ford Saugus! We're delighted to hear that our team made you feel welcome and comfortable, and took the time to explain everything clearly. We appreciate your recommendation and look forward to seeing you again in the future!