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McGovern Ford of Saugus

Saugus, MA

4.8
632 Reviews

1481 Broadway

Saugus, MA

01906

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Showing 632 reviews

February 15, 2025

very professional with rapid response to transmission issue. technician scanned truck which came up with apparent issue with answer. More

by n/a
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
krista
February 13, 2025

Krista was so helpful in getting my oil change done quickly. I called ahead to make sure they had my oil in stock and they were ready with everything More

by steveomac02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Avanesau, Chris Gabresi, Robert Rapazzo, Marcelo Kopper, Melvin Deleon, Jeff Perkins, Dave Joy , Alfredo Raffucci
Feb 13, 2025 -

McGovern Ford of Saugus responded

Steve, we're delighted to hear that Krista and the McGovern Ford Saugus team provided you with such efficient service. Thanks for sharing your experience!

February 11, 2025

McGovern Saugus is by far the best dealership I’ve ever dealt with. I highly recommend them to everyone More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Feb 11, 2025 -

McGovern Ford of Saugus responded

Mario, thank you for the high praise! We're delighted to hear that your experience at McGovern Ford Saugus was top-notch. We appreciate your recommendation and look forward to serving you in the future!

February 03, 2025

I bought my truck here and I couldn’t be happier. Everyone is great super friendly and always there when I need them Chris, Dan and Dre really took care of my truck Awesome place More

by Queeeniy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dre Myles , Chris Gabresi
Feb 04, 2025 -

McGovern Ford of Saugus responded

We're delighted to hear that Chris, Dan, and Dre provided such excellent service at McGovern Ford Saugus! It's fantastic to know you're happy with your truck purchase. Thanks for sharing your experience with us!

February 02, 2025

This is a good company, Mr. Geoffrey is very good with customer service . Thank you so much! More

by mannomtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Bontos
Feb 03, 2025 -

McGovern Ford of Saugus responded

Thanks for giving a shoutout to Geoffrey and leaving McGovern Ford Saugus a five-star review!

January 31, 2025

I had an incredible experience at McGovern purchasing my Ford Maverick truck! My sales rep Suad was so knowledgeable and friendly and explained all of my options and has outstanding customer service, as wel More

by melnew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Rapazzo, Suad Alushaj
Jan 31, 2025 -

McGovern Ford of Saugus responded

Melnew, we're delighted to hear about your seamless experience with Suad and the team at McGovern Ford Saugus! Thank you for choosing us for your Ford Maverick purchase. Enjoy every mile in your new truck!

January 27, 2025

Had a battery changed and a tire plugged on different occasions. Very helpful !!! Thank You More

by kencorkhum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista, Quick Lane
Jan 28, 2025 -

McGovern Ford of Saugus responded

Ken, your kind review warms our hearts! Thank you from the McGovern Ford Saugus Team.

January 26, 2025

I’ve always had a good experience using the fast lane service center. Krista was very friendly and helpful in finding the right tires for my truck. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista at fastlane
Jan 27, 2025 -

McGovern Ford of Saugus responded

James, we're delighted to hear that Krista provided you with friendly and helpful service at McGovern Ford Saugus. Thank you for sharing your positive experience with our fast lane service center!

January 26, 2025

Always gets you taken care of even when busy. Explains the wait time so you have a better understanding. Always have a good experience when using Quicklane. More

by K.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Ferrante, Jeff Perkins
Jan 27, 2025 -

McGovern Ford of Saugus responded

K.P., we're delighted to hear that you consistently have a great experience with our Quicklane service at McGovern Ford Saugus. Thank you for your kind words and understanding!

January 25, 2025

great welcoming,good attitude, listen on what i wanted,went right to work on my price of desire More

by felizmercado5261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 27, 2025 -

McGovern Ford of Saugus responded

Feliz, thank you for leaving McGovern Ford Saugus your positive feedback!

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