Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

McGovern Ford of Saugus

Saugus, MA

Overview
Reviews
4.8
607 Reviews
Call Dealership (781) 231-1945
View Awards

1481 Broadway

Saugus, MA

01906

Directions

By Type

Showing 607 reviews

December 21, 2024

Christine was excellent but my car came back with something else wrong with it turn when it when in. I would not recommend this dealership. More

by cav1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Morganelli
Report | Print
December 21, 2024

The service was excellent and all of the staff were very helpful and informative. They answered any questions I asked them. More

by christinebird125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Bontos
Report | Print
December 21, 2024

Excellent service, very friendly and helpful advice regarding all aspects of my vehicle needs and my desires. More

by rgljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
December 21, 2024

I took my vehicle to the Quick Lane for oil change service. I was in and out in under 30 minutes. Service was quick and friendly. More

by wojf72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Report | Print
December 20, 2024

Krista was very friendly. She wrote up my work order quickly. Krista updated me with what my vehicle needed, and let me know as soon as it was finished. She is very attentive More

by RayC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Krista
Report | Print
Dec 20, 2024 -

RayC responded

RayC Krista was very friendly.  She wrote up my work order quickly. Krista updated me with what my vehicle needed, and let me know as soon as it was finished. She is very attentive and remembers all the details. The team at McGovern Ford Quicklane is terrific, and Krista is a great addition.

Dec 20, 2024 -

McGovern Ford of Saugus responded

Krista and the team sincerely appreciate your kind words, Ray! Thank you for choosing McGovern Ford Saugus and please let us know if you need anything at all down the line!

December 18, 2024

Great service. Fast service very happy with service.Thanks to the gentleman that worked on my car. More

by Djace692003bluey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Jeff Perkins, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Report | Print
Dec 18, 2024 -

McGovern Ford of Saugus responded

We're glad to have been of assistance! We appreciate your business and hope to see you for another efficient visit to McGovern Ford Saugus.

December 18, 2024

I had a wonderful experience purchasing my new truck! They were very helpfully and took care of everything to do with the purchase. They keep me informed at every step. I would recommend them for your ne More

by Melissa B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Fowler , Chris Gabresi
Report | Print
Dec 18, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear you had such a wonderful experience with your truck purchase at McGovern Ford Saugus! Our team is committed to keeping our customers informed and making the process smooth. Thanks for recommending us, and enjoy your new ride!

December 17, 2024

I had a very nice experience at this dealership. I will recommend it to other people. More

by Anila12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suad Alushaj
Report | Print
Dec 17, 2024 -

McGovern Ford of Saugus responded

Thank you for your confidence in McGovern Ford Saugus, and for your business. We are grateful to have you as a customer!

December 15, 2024

Pleasant and welcoming Jeff explained what and why other issues needed to be addressed After getting oil changed I agreed and am pleased with service More

by Myfourcams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Report | Print
Dec 16, 2024 -

McGovern Ford of Saugus responded

Thank you for sharing your experience! We're glad to hear Jeff provided a pleasant and informative visit at McGovern Ford Saugus. We appreciate your trust in our service, and we're here whenever you need us next!

December 12, 2024

Excellent easy to work with I would go to this dealership again this was my second time working with them very good experience More

by J r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli, Mario Indorato
Report | Print
Dec 12, 2024 -

McGovern Ford of Saugus responded

Thank you for choosing McGovern Ford Saugus again! We're delighted to hear that your experience was excellent and easy. We look forward to assisting you in the future!

1
2
...
61