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McGovern Ford of Saugus

Saugus, MA

4.8
627 Reviews

1481 Broadway

Saugus, MA

01906

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Showing 627 reviews

January 31, 2025

I had an incredible experience at McGovern purchasing my Ford Maverick truck! My sales rep Suad was so knowledgeable and friendly and explained all of my options and has outstanding customer service, as wel More

by melnew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Rapazzo, Suad Alushaj
Jan 31, 2025 -

McGovern Ford of Saugus responded

Melnew, we're delighted to hear about your seamless experience with Suad and the team at McGovern Ford Saugus! Thank you for choosing us for your Ford Maverick purchase. Enjoy every mile in your new truck!

January 27, 2025

Had a battery changed and a tire plugged on different occasions. Very helpful !!! Thank You More

by kencorkhum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista, Quick Lane
Jan 28, 2025 -

McGovern Ford of Saugus responded

Ken, your kind review warms our hearts! Thank you from the McGovern Ford Saugus Team.

January 26, 2025

I’ve always had a good experience using the fast lane service center. Krista was very friendly and helpful in finding the right tires for my truck. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista at fastlane
Jan 27, 2025 -

McGovern Ford of Saugus responded

James, we're delighted to hear that Krista provided you with friendly and helpful service at McGovern Ford Saugus. Thank you for sharing your positive experience with our fast lane service center!

January 26, 2025

Always gets you taken care of even when busy. Explains the wait time so you have a better understanding. Always have a good experience when using Quicklane. More

by K.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Ferrante, Jeff Perkins
Jan 27, 2025 -

McGovern Ford of Saugus responded

K.P., we're delighted to hear that you consistently have a great experience with our Quicklane service at McGovern Ford Saugus. Thank you for your kind words and understanding!

January 25, 2025

great welcoming,good attitude, listen on what i wanted,went right to work on my price of desire More

by felizmercado5261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 27, 2025 -

McGovern Ford of Saugus responded

Feliz, thank you for leaving McGovern Ford Saugus your positive feedback!

January 21, 2025

I had an excellent experience at McGovern Ford. Braytner was my sales rep and he made the transaction a breeze. My new F-150 is awesome and he made the trade of my old pickup for the new one eas More

by Rosco61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braytner Amorin
Jan 21, 2025 -

McGovern Ford of Saugus responded

We're delighted to hear that Braytner made your experience at McGovern Ford Saugus smooth and enjoyable! Enjoy your new F-150, and thank you for recommending us. Safe travels in your awesome new ride!

January 14, 2025

The Quick Lane employees are always friendly and informative when it comes to the service of your vehicle. They cover questions on any issues that may have been found. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Jan 14, 2025 -

McGovern Ford of Saugus responded

John, we're delighted to hear that our Quick Lane team at McGovern Ford Saugus provided you with friendly and informative service. Thanks for the positive feedback!

January 14, 2025

I went in for service on my 2022 Aviator the service person Christine was very friendly and helpful, I need to because the recall parts were not in stock, I look forward to coming back to this dealershi More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Jan 14, 2025 -

McGovern Ford of Saugus responded

Tom, we're glad to hear Christine provided you with friendly and helpful service at McGovern Ford Saugus. We appreciate your patience regarding the recall parts and look forward to welcoming you back soon!

January 09, 2025

Ready when promised, work professionally done. Staff were pleasant and courteous or I wouldn’t have been a customer for almost 15 years. More

by A.I.Alpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gabresi, Jeff Perkins, Christine Morganelli
Jan 09, 2025 -

McGovern Ford of Saugus responded

Thank you for your loyalty and kind words about our team at McGovern Ford Saugus! We're delighted to have served you well over the years. Looking forward to many more!

January 09, 2025

The the sales associate (Joaquin) and the staff were great, buying was easy and satisfying. More

by Mike D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Greenwood
Jan 09, 2025 -

McGovern Ford of Saugus responded

We appreciate your business and your review! Thanks for sharing your five-star experience with Joaquin and our team. Safe travels in your new ride!

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