McGovern Ford of Framingham

Heather was excellent. Great communication in keeping me updated. Service was perfect and truck was all set when promised Great communication in keeping me updated. Service was perfect and truck was all set when promised More

Great customer service! I made my appointment online and received a follow-up call to make sure all questions were answered prior to the appointment. We dropped off the Expl I made my appointment online and received a follow-up call to make sure all questions were answered prior to the appointment. We dropped off the Explorer for service the night before. I got a message about two issues they found during service and quickly authorized the repairs. The best part was the customer service provided by Jim Foley, Service Manager. He ordered a Lyft to pick me up and bring me to the dealership to pick up the car before they closed. It was fast and efficient. I was impressed! More

Very good and responsive on scheduling, and knowing the history of the car. Could be more thorough on explaining the services performed history of the car. Could be more thorough on explaining the services performed More

I called out of the blue to have my battery replaced and the BMS reset. They were able to take me the day I called. Very happy about that the BMS reset. They were able to take me the day I called. Very happy about that More

We needed a metal key for our 2016 Mustang. McGorven provided through McGovern in Greenfield. I want to thank Yurl in Greenfield for all his efforts. McGorven provided through McGovern in Greenfield. I want to thank Yurl in Greenfield for all his efforts. More

Jim was as professional and helpful this time as he was c the first time he assisted me. He communicated with me timely and regularly. Not only was Jim knowledgeable and professional, his affable nature m c the first time he assisted me. He communicated with me timely and regularly. Not only was Jim knowledgeable and professional, his affable nature made my service experience a pleasant one. More

I thought the dealership was friendly, efficient and generally easy to work with. I appreciate the car being clean, registered and inspected quickly generally easy to work with. I appreciate the car being clean, registered and inspected quickly More

They had a great selection of vehicles, and I was able to find exactly what I was looking for at a competitive price. The financing department also worked diligently to find me the best rates possible. find exactly what I was looking for at a competitive price. The financing department also worked diligently to find me the best rates possible. More

Atendimento super maravilhoso e excelente meu problema foi mais que resolvido estou super contente com o atendimento e a ajuda da funcionária Vivien muito feliz e contente foi mais que resolvido estou super contente com o atendimento e a ajuda da funcionária Vivien muito feliz e contente More

Called from Connecticut about a vehicle listed on the website. They immediately were willing to set up a test drive and wait for me to travel to Massachusetts.vehicle was ready to test when I arrived. website. They immediately were willing to set up a test drive and wait for me to travel to Massachusetts.vehicle was ready to test when I arrived. More