Back

McGovern Ford of Framingham

Framingham, MA

4.8
518 Reviews

1200 Worcester Rd

Framingham, MA

01702

Directions

By Type

Showing 518 reviews

June 12, 2024

Heather was excellent. Great communication in keeping me updated. Service was perfect and truck was all set when promised More

by fullytwisted824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cowen
Jun 12, 2024 -

McGovern Ford of Framingham responded

Thank you for the positive feedback! We're glad to hear Heather provided excellent communication and that your service experience at McGovern Ford of Framingham was perfect. Enjoy your truck!

June 12, 2024

Great customer service! I made my appointment online and received a follow-up call to make sure all questions were answered prior to the appointment. We dropped off the Expl More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Foley
June 06, 2024

Very good and responsive on scheduling, and knowing the history of the car. Could be more thorough on explaining the services performed More

by tedjandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivien
Jun 06, 2024 -

McGovern Ford of Framingham responded

Hi Ted, thank you for taking the time to review us and for the positive feedback. We have improved our scheduling system to ensure that our customers can easily bring their vehicles in. We appreciate you bringing this to our attention. We make every effort to communicate with our customers and want to assure you that we will work on this to make your entire visit exceptional. Should you have any further questions or concerns, please contact our General Manager, Douglas Barcelos, at 508-532-3225 or via email at dbarcelos@mcgovernauto.com. Thank you.

May 24, 2024

I called out of the blue to have my battery replaced and the BMS reset. They were able to take me the day I called. Very happy about that More

by john_pitt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
May 24, 2024 -

McGovern Ford of Framingham responded

John, we're glad we could assist you promptly with your battery replacement and BMS reset at McGovern Ford of Framingham! Thanks for the positive feedback - here's to smooth miles ahead!

May 23, 2024

We needed a metal key for our 2016 Mustang. McGorven provided through McGovern in Greenfield. I want to thank Yurl in Greenfield for all his efforts. More

by Jeryd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri Trump
May 23, 2024 -

McGovern Ford of Framingham responded

We're glad to hear Yurl was able to assist you with your 2016 Mustang key! Thanks for sharing your experience with McGovern Ford of Framingham!

May 23, 2024

Jim was as professional and helpful this time as he was c the first time he assisted me. He communicated with me timely and regularly. Not only was Jim knowledgeable and professional, his affable nature m More

by jimdidit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 24, 2024 -

McGovern Ford of Framingham responded

We're delighted to hear that Jim provided you with such a professional and pleasant service experience at McGovern Ford of Framingham. Thanks for sharing your feedback!

May 22, 2024

I thought the dealership was friendly, efficient and generally easy to work with. I appreciate the car being clean, registered and inspected quickly More

by Johnobrien2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Peralta
May 23, 2024 -

McGovern Ford of Framingham responded

We're glad to know you found our team at McGovern Ford of Framingham friendly and efficient, John. We strive for a seamless experience, so it's great to see that reflected in your visit. Enjoy the ride!

May 03, 2024

They had a great selection of vehicles, and I was able to find exactly what I was looking for at a competitive price. The financing department also worked diligently to find me the best rates possible. More

by xetirhonera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred, Mike Carroll
May 03, 2024 -

McGovern Ford of Framingham responded

We're glad to know you found the right vehicle at a competitive price here at McGovern Ford of Framingham! Our team works hard to ensure our customers get the best rates possible. Thanks for sharing your experience with us!

April 30, 2024

Atendimento super maravilhoso e excelente meu problema foi mais que resolvido estou super contente com o atendimento e a ajuda da funcionária Vivien muito feliz e contente More

by jeanmoura667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivien Yeh Ling Martins
May 02, 2024 -

McGovern Ford of Framingham responded

Jean, estamos muito felizes em saber que você teve uma ótima experiência com a Vivien aqui na McGovern Ford of Framingham. Agradecemos o seu feedback positivo!

April 03, 2024

Called from Connecticut about a vehicle listed on the website. They immediately were willing to set up a test drive and wait for me to travel to Massachusetts.vehicle was ready to test when I arrived. More

by Schubbard1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim kuto, Steve Baisley
Apr 03, 2024 -

McGovern Ford of Framingham responded

We're glad to know that our team at McGovern Ford of Framingham was able to assist you promptly and efficiently, even from a distance. Thanks for making the trip to work with us!

1
...