
McGovern Ford at Drum Hill
Lowell, MA
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404 Reviews of McGovern Ford at Drum Hill
From my initial inquiry everything was great. I received a prompt response, and was able to schedule a test drive in minutes. From there we worked with Ayoub who took us through everything we wan I received a prompt response, and was able to schedule a test drive in minutes. From there we worked with Ayoub who took us through everything we wanted to know. No high pressure tactics, no gotchas, just a simple honest discussion. He kept me up to date on the whole process and there were no hiccups. Overall a great experience. More
Mark was outstanding. Very friendly and made the whole experience painless. Mark never talked to us like a “salesman” he talked to us like people, he was very attentive to Very friendly and made the whole experience painless. Mark never talked to us like a “salesman” he talked to us like people, he was very attentive to our needs. Ellen was a pleasure to start the process with. Great experience overall. I would highly recommend going to see Mark! More
This was my first time purchasing a car from McGovern Ford. Robert Keenan was the sales representative I worked with and he was a breath of fresh air. He surpassed my expectations in professionalism, tru Ford. Robert Keenan was the sales representative I worked with and he was a breath of fresh air. He surpassed my expectations in professionalism, trust and integrity and also gave me a better deal than I expected. Robert made the whole process easy and pretty stress free. I never had to call him for any update because he reached out to me before hand. Highly recommend and will shop here again for my next car purchase. More
Mark made my experience absolutely painless and enjoyable. Everything from finding the vehicle I wanted to getting it ready for pickup was great. I will for sure be back to see him again! enjoyable. Everything from finding the vehicle I wanted to getting it ready for pickup was great. I will for sure be back to see him again! More
Front passenger seat wouldn't go back to upright position. It took a day to fix & under warranty. Lisa took care of it all, rescheduling & Uber to my house after dropping off the Escape at McGovern position. It took a day to fix & under warranty. Lisa took care of it all, rescheduling & Uber to my house after dropping off the Escape at McGovern Ford. More
Mark Healey, Sales,Chuck Cote,Business Mgr and Paul Carlino,Mgr. and Ellen Taylor, Internet Sales were especially given that we were driving 2 hours to the dealership to buy our 2019 Rav 4 Hybrid. Ma Carlino,Mgr. and Ellen Taylor, Internet Sales were especially given that we were driving 2 hours to the dealership to buy our 2019 Rav 4 Hybrid. Mark, a good communicator keeping us up to date on the status of obtaining insurance, financing approval and tried to find us a user manual for the Rav 4. When he could not find one, gave us an internet site whets we could order one. Ellen always answered the phone (did not have to leave voice message) and when there was an issue she coordinated the solution. Chuck Cote answered all our questions on the financing and obtained a good interest rate. Paul Carlino came by and introduced himself and m Add us feel welcome All in all a great experience Barbara Green More