McGovern Chrysler Jeep Dodge Ram of Acton

A very friendly dealership I spoke with Mr. Gloss a couple of times on the phone prior to visiting the show room but there wasn't any pressure; we just chatted about the Jeep Gr I spoke with Mr. Gloss a couple of times on the phone prior to visiting the show room but there wasn't any pressure; we just chatted about the Jeep Grand Cherokee which I eventually purchased. The final transaction and delivery went very smoothly. More

Refreshing Cary Buying Experience I had not purchased a car from this dealership since long ago when it was a Lincoln dealer. I had found a car online that I was interested in and sen I had not purchased a car from this dealership since long ago when it was a Lincoln dealer. I had found a car online that I was interested in and sent an inquiry as to availability. I almost immediately got a response from Lou Angelli a Senior Sales & Leasing consultant. He informed me the car was in fact still available and kindly asked when I may want to take a look. I had let him know I will get back to him as my weekend schedule was a mess. The first thing I appreciated was his response that was very eager to help and to just let him know but now pushing me to drop everything I'm doing and "Come on down". I was able to find sometime a few days later and let Lou know via email I was coming. Upon arrival, the car was clean and ready for me to test drive. I did not have to go hunting around or wait to be dealt with. I almost immediately was able to jump in and test drive the car I was interested in. After a good drive I was very interested in the car and came back and began speaking with Lou. The first order up for bid was to evaluate my trade in. This is typically a painful experience for me in years past, with dealers pretending my car isn't worth much, etc, but Lou and their sales manager were very complimentary of my car and how well I kept it maintained. They also were very candid about how the price trade ins and even showed me the website/system they use to see exactly what they are seeing as recommended. Beyond that without having to haggle and go back and forth 20 times like many dealers do, I got a fair price for my trade in which was even a bit above recommended. They appreciated and valued that I was trading a car in such good shape and didn't play any games. They also were again quite fair on the purchase of my new car as well. And again which was very refreshing was this was all done in one shot, I didn't have to haggle and have someone going back and forth to the mysterious Sales manager behind the desk. They were very candid and fair right from the gate saving me frustration and the all to often feeling of being swindled. Beyond the overall process being very smooth and reasonable Lou and the other folks at this dealership were just friendly and pleasant to work with. I really can't say enough about how much of a smooth, headache free experience it was working with Lou and this dealership. Last and also important to me was they were able to have the car cleaned, registered, inspected, etc. the next day by lunch. We all know when we by something new we want it NOW and they made that happen. I would absolutely return to this dealership in the future. More

How the vehicle buying experience should be We were looking at our new car after a great experience with the dealership we were using. Chaning is never easy, especially when you are getting a gr We were looking at our new car after a great experience with the dealership we were using. Chaning is never easy, especially when you are getting a great service. Lou has been able to let us feel in the right place, supporting us throughout the process with customer orientation, patience and real willingness to help, making it easy for us to buy a car. The people at Acton Chrysler Jeep have made the rest, to cmplete the positive experience. More

Acton Jeep - How the vehicle buying experience should be. After contacting several Jeep dealers and having a less than satisfying experience, I had the pleasure of meeting with Lou Angelli who took care of my After contacting several Jeep dealers and having a less than satisfying experience, I had the pleasure of meeting with Lou Angelli who took care of my needs in an efficient and professional manner. I wanted a particular configuration for a Jeep Cherokee that I knew would require ordering from the factory. Lou and I arrived at a satisfactory price for both the Cherokee and for my trade in less than 20 minutes and he typed in the order to the factory while I watched. Lou then followed up by providing me with periodic updates as to the factory status all the way until delivery of the Cherokee. Lou's professionalism, experience, and low key manner made for a vehicle buying experience that would be hard to beat. More

Acton CDJR cares about you and making car buying easy The people at Acton Chrysler Dodge Jeep Ram care about their customers and are not there to make car buying difficult like some dealers. Honesty and The people at Acton Chrysler Dodge Jeep Ram care about their customers and are not there to make car buying difficult like some dealers. Honesty and integrity come to mind when thinking about the dealership, which is why I have made repeated purchases from this dealer over 12 years. The owner is not an absent figure and regularly speaks with customers. Brian (GM) and Dennis (Sales Manager) are both very honest and accommodating with questions and requests. This was the first vehicle I have ever ordered because there were none in the area to my requirements. Wade Tyler my sales consultant walked me through the ordering process from start to finish. He made sure I got the vehicle I wanted and regularly kept me informed of the production and delivery timeline. I will return for service and future purchases. More

Totally different car buying experience. It has been absolutely the best car buying experience in our life. Lou is absolutely amazing. No pressure, really took care of our trade in just first It has been absolutely the best car buying experience in our life. Lou is absolutely amazing. No pressure, really took care of our trade in just first class service. More

Lou Angelli makes car buying a pleasant experience I bought my second Jeep from Lou in 14 months. I bought a 2014 Jeep Grand Cherokee in Feb'2014 and now I bought a 2015 Jeep Wrangler Sports for my son I bought my second Jeep from Lou in 14 months. I bought a 2014 Jeep Grand Cherokee in Feb'2014 and now I bought a 2015 Jeep Wrangler Sports for my son in April'2015. Lou understands customer needs and is a pleasure to work with. Lou is very honest and makes sure you are satisfied all the way. I would buy my next car with Lou. More

Lou Angelli does a great job! Not the “pushy” sales type, Lou is concerned first and foremost for the interests of his customer. Service and follow-through are priorities. Lou is v Not the “pushy” sales type, Lou is concerned first and foremost for the interests of his customer. Service and follow-through are priorities. Lou is very knowledgeable about the model of Jeep that I bought, but additionally knowledgeable about a broad range of car brands and models far beyond Jeep. More

Simple Car Buying Experience Extremely low impact purchase. Did most of it over e-mail. Lou Angelli was very responsive and helpful. I would highly recommend using acton Jeep. Extremely low impact purchase. Did most of it over e-mail. Lou Angelli was very responsive and helpful. I would highly recommend using acton Jeep. More

A wonderful buying experience I recently bought a new jeep renegade. Lou Angelli was excellent at each stage of the experience. I would recommend you see Lou if you are looking f I recently bought a new jeep renegade. Lou Angelli was excellent at each stage of the experience. I would recommend you see Lou if you are looking for a vehicle. Service is also tops at Acton Chrysler Dodge Jeep Ram dealership More