Back

McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.8
695 Reviews

777 Washington Street

Newton, MA

02460

Directions

By Type

Showing 695 reviews

September 18, 2024

Josh was an excellent salesman and McGovern gave me the best price. Definitely recommend giving them a shot More

by cbarker2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
Sep 18, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for the recommendation! We're glad to hear Josh and our team at McGovern Chrysler Jeep Dodge Ram Newton provided excellent service and a great price. Enjoy your new vehicle!

September 17, 2024

My partner and I bought the 2024 Jeep Wrangler 4xe from McGovern less than a month ago. Since then, it has broken down twice due to electrical malfunctions. The McGovern sales team is uncooperative with ou More

by carcustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Albert, John Campbell, Areg Avanesyan
September 12, 2024

We like this dealership for they great service and professionalism. Our car had a lot of issues and of course it took some time for it to be fixed but our coordinator Rahul made sure that everything w More

by raskin.victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahul, Jim Goldberg
Sep 12, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! We're glad Rahul and the team at McGovern Chrysler Jeep Dodge Ram Newton provided great service and professionalism. We appreciate your patience and support!

September 09, 2024

A very clean, professional and courteous service department! Service associate Dan was very knowledgeable on the few questions I asked! More

by Steveo131@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 09, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thanks for the great feedback! We're glad to hear Dan and our service team at McGovern Chrysler Jeep Dodge Ram Newton provided you with a clean, professional, and courteous experience. We appreciate your support!

September 08, 2024

Daniel he provided excellent advised and service very fast and good . I will come back again More

by ricklam72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
Sep 10, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for reviewing McGovern Chrysler Jeep Dodge Ram Newton! It was so kind of you to share your experience.

September 07, 2024

Service was quite efficient while I waited for my vehicle. Staff was very friendly and competent. Would service car here again. More

by Jeepcompass22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
Sep 09, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thanks for the great feedback! We're glad to hear our team at McGovern Chrysler Jeep Dodge Ram Newton provided efficient service and a friendly atmosphere. We look forward to serving your vehicle needs in the future!

September 07, 2024

Quick, efficient, knowledgeable, friendly service. Carlos took care of my car needs with a smile. More

by gidgetrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 10, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with Carlos here at McGovern Chrysler Jeep Dodge Ram Newton! We hope to be of assistance in the future!

September 05, 2024

Jim was very personable. It was not a high pressure environment. I knew what I wanted coming in and Jim was great at assisting me with that. More

by William Liang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Sep 05, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

William, we're glad to hear Jim provided a comfortable and helpful experience at McGovern Chrysler Jeep Dodge Ram Newton. Thanks for sharing your feedback!

September 05, 2024

No, I didn't buy the car there. It's all warranty work. 2021 scat pack 1320. I had an appointment for 11:30am, January 22nd. The service advisor told me it wouldn't be seen till 4: More

by Robert
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rahul Sharma
Sep 13, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Robert, thank you for leaving a review. Here at Mcgovern Jeep, we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. At your earliest convenience, please reach out to our General Manager, Frank Real, at 617-454-2946 or via email: freal@mcgovernauto.com. Thank you.

Sep 22, 2024 -

Robert responded

General Manager Frank Real, McGovern Chrysler Jeep Dodge Ram. I called you are not at your office. I left a voice message. I emailed you twice or three times, never got back to me. This is what you said to me. Here at Mcgovern Jeep, we value our customers and strive for a top-level customer experience. ( It seems like we missed the bar here and would love the opportunity to make it right ). At your earliest convenience, please reach out to our General Manager, Frank Real, at or via email. Thank you. You send me an email to buy a car and trade my in. Also send me email by a Dodge Durango.

Sep 22, 2024 -

Robert responded

This is the first email I sent to the general manager, Frank Real. No, I didn't buy the car there. It's all warranty work. 2021 scat pack 1320. I had an appointment for 11:30am, January 22nd. The service advisor told me it wouldn't be seen till 4:00pm. I made the appointment a week before. There was three or four cars ahead of me. Their service advisor said, he didn't have enough technicians. Some of them on vacation. There's a problem with my key fob. All of the buttons worked. When I put on the break, push the switch ignition. The key fob not detected. I call my service advisor 5:00 the same day. He asked me if the car could stay overnight. I said Yes. The service is called the that morning at 9:00. He says you take your car. I said, it should be in the mechanics Bay. I left the car there last night. I figured the mechanic is started on it right away. The service advisor told me he needed a couple days. He said, when I left he brought it in the garage. I believe he worked on my car for 2 hours. I don't think he work on the car 1 hour. I think the service advisor wasn't Honest with me. I'll let it go with that. I feel I was a nuisance to him, the service advisor. McGovern Chrysler Jeep Dodge Ram, always sends me an oil change voucher. You can get it this price. I had one car that oil changed. I had a cool off before, I wrote this review. Robert W

August 31, 2024

Super professional stuff! They really know what they doing and make the clients happy! Thank you gays! Special thanks for Brian! More

by edik
Recommend Dealer
Yes
Employees Worked With
Brian Quero
Sep 03, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Edik, we're delighted to hear that Brian and the team at McGovern Chrysler Jeep Dodge Ram Newton provided you with such a professional experience. Thanks for sharing your feedback!

...
7
...