McGovern Chrysler Jeep Dodge Ram
Newton, MA
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My partner and I bought the 2024 Jeep Wrangler 4xe from McGovern less than a month ago. Since then, it has broken down twice due to electrical malfunctions. The McGovern sales team is uncooperative with ou McGovern less than a month ago. Since then, it has broken down twice due to electrical malfunctions. The McGovern sales team is uncooperative with our desire to return the vehicle. We will be returning Friday for our third trip to the dealership. Total waste of time and money, extremely frustrating. More
We like this dealership for they great service and professionalism. Our car had a lot of issues and of course it took some time for it to be fixed but our coordinator Rahul made sure that everything w professionalism. Our car had a lot of issues and of course it took some time for it to be fixed but our coordinator Rahul made sure that everything was done correctly and we did not have to worried about additional charges. Great job. Thank you! More
Jim was very personable. It was not a high pressure environment. I knew what I wanted coming in and Jim was great at assisting me with that. It was not a high pressure environment. I knew what I wanted coming in and Jim was great at assisting me with that. More
No, I didn't buy the car there. It's all warranty work. 2021 scat pack 1320. I had an appointment for 11:30am, January 22nd. The service advisor told me it wouldn't be seen till 4: It's all warranty work. 2021 scat pack 1320. I had an appointment for 11:30am, January 22nd. The service advisor told me it wouldn't be seen till 4:00pm. I made the appointment a week before. There was three or four cars ahead of me. Their service advisor said, he didn't have enough technicians. Some of them on vacation. There's a problem with my key fob. All of the buttons worked. When I put on the break, push the switch ignition. The key fob not detected. I call my service advisor 5:00 the same day. He asked me if the car could stay overnight. I said Yes. The service is called the that morning at 9:00. He says you take your car. I said, it should be in the mechanics Bay. I left the car there last night. I figured the mechanic is started on it right away. The service advisor told me he needed a couple days. He said, when I left he brought it in the garage. I believe he worked on my car for 2 hours. I don't think he work on the car 1 hour. I think the service advisor wasn't Honest with me. I'll let it go with that. I feel I was a nuisance to him, the service advisor. McGovern Chrysler Jeep Dodge Ram, always sends me an oil change voucher. You can get it this price. I had one car that oil changed. I had a cool off before, I wrote this review. Robert W More