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McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.8
616 Reviews

777 Washington Street

Newton, MA

02460

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Showing 616 reviews

June 07, 2024

This place is the best! Prompt service on repairs. All the techs are friendly and very knowledgeable. I'd recommend McGovern for car sales and repairs. More

by walazek12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Walazek
Jun 10, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thanks for the glowing review! We're delighted to hear you had a great experience with our team at McGovern Chrysler Jeep Dodge Ram Newton. We appreciate your recommendation!

June 05, 2024

Grayson was professional and very helpful. He wasn’t pushy which I appreciated, but corresponded appropriately. More

by juliefox004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grayson Illouz
Jun 05, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! We're glad to hear Grayson provided professional and helpful service at McGovern Chrysler Jeep Dodge Ram Newton. We appreciate your feedback, Julie!

May 31, 2024

McGovern Auto Group ordered me the car I wanted, sold me the extended warranty I asked for, and briefed me thoroughly on the new technology before I drove the car off the lot. More

by james.mcloughlin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Quero
May 31, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

James, we're delighted to hear that you had a great experience with McGovern Chrysler Jeep Dodge Ram Newton! Enjoy your new car and thank you for choosing us!

May 08, 2024

Great attentive dealership with good mechanics. Get you in and out quick. I go to them for everything. More

by scottwentzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan and Ryan.
May 09, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Scott, we're glad to know you had a positive experience at McGovern Chrysler Jeep Dodge Ram Newton. Our team appreciates your trust in us for all of your vehicle needs!

April 22, 2024

ABSOLUTELY NOT, NEVER AGAIN! I was highly disrespected and got major attitude from the service advisors. If I could give them 0 stars, I would! If you are planning to go in More

by Maria C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rahul
Apr 24, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Maria, thank you for leaving a review - we appreciate your feedback. Here at McGovern Jeep, we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. At your earliest convenience, please reach out to our General Manager, Frank Real at 617-454-2946 or via email: freal@mcgovernauto.com. Thank you.

March 11, 2024

As always, the service department here is excellent. Very friendly, they get the job done and very reasonably priced. Special shout out to Daniel Brouillard and Rahul Sharma for making it an easy drop More

by Rattaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard and Rahul Sharma
Mar 11, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're glad to know our service department at McGovern Chrysler Jeep Dodge Ram Newton met your expectations! Special thanks for recognizing Daniel and Rahul, we'll make sure they get the praise. We appreciate you choosing us for your automotive needs!

February 26, 2024

I felt very disrespected as a customer, especially after I declined to have work done because I felt costs were way too high. Also, felt like there was a lot of price gouging going on. They recommended one More

by SherylFitz
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Pham
Mar 01, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Sheryl, thank you for leaving a review. Here at Mcgovern Jeep we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. We would like to get a better understanding of what may have happened. At your earliest convenience, please reach out to our General Manager, Frank Real, at 617-454-2946 or via email: freal@mcgovernauto.com. Thank you.

February 17, 2024

Work was done in a timely manner and they also offered pick up and delivery service More

by dino.dethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Fouyolle
Feb 19, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thanks so much for stopping in and leaving McGovern Chrysler Jeep Dodge Ram Newton a five-star review! We are pleased to know our team provided quick and efficient service.

January 29, 2024

I cannot say enough good things about this dealership. Wilson Stephens & Tom Cullinan were awesome to deal with when I bought my Grand Cherokee Summit. And the service provided by Juan Flores and his te More

by Dburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores, Wilson Stephens, Tom Cullinan
Jan 29, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're elated to know that Wilson, Tom, and Juan have made your experience working with McGovern Chrysler Jeep Dodge Ram Newton so noteworthy! Safe travels in your Grand Cherokee Summit - see you at your next service!

January 25, 2024

Very helpful and up front. Erica and Grayson were very easy to work with and not pushy at all. More

by Nick C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grayson, Erica
Jan 25, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Nick, thanks so much for the five-star review of McGovern Chrysler Jeep Dodge Ram Newton! It's great to hear that Erica and Grayson were upfront and helpful throughout the buying process. Enjoy the ride!

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