McGovern Chrysler Jeep Dodge Ram
Newton, MA
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I have bought/leased 3 Jeeps from McGovern. This last experience I was working with an absolutely excellent team starting with Wilson, who really excited me about the GC 4xe and then being help This last experience I was working with an absolutely excellent team starting with Wilson, who really excited me about the GC 4xe and then being helped by Frank and finally Pedro in finance. I understood that they had incredible rebates on 2022 because it was the end of January; however, they also took tremendous time and care to make sure they saved me the most money. All three of them were incredibly patient and helpful, and I believe I got a fabulous deal on my car. I would rate this service as A++, and I would send my friends and business associates directly to them. More
The service shop was obviously busy and packed with cars at 7:30 AM and short staffed. I still only had to wait 10 minutes before my service rep checked me in. I was a little surprised at the extent of at 7:30 AM and short staffed. I still only had to wait 10 minutes before my service rep checked me in. I was a little surprised at the extent of repairs that were going to be needed for my JKU’s hearing/cooling system (heater core, blend actuator) Especially since this seems to be a production based issue. I appreciate the full vehicle checkpoints and allowing me to pick and choose what I can budget for repairs. Your staff was very busy, but apologetic and very helpful. Give them a bonus for keeping up throughout w/less staff. More