McGovern Chrysler Jeep Dodge Ram
Newton, MA
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I have bought/leased 3 Jeeps from McGovern. This last experience I was working with an absolutely excellent team starting with Wilson, who really excited me about the GC 4xe and then being help This last experience I was working with an absolutely excellent team starting with Wilson, who really excited me about the GC 4xe and then being helped by Frank and finally Pedro in finance. I understood that they had incredible rebates on 2022 because it was the end of January; however, they also took tremendous time and care to make sure they saved me the most money. All three of them were incredibly patient and helpful, and I believe I got a fabulous deal on my car. I would rate this service as A++, and I would send my friends and business associates directly to them. More
The service shop was obviously busy and packed with cars at 7:30 AM and short staffed. I still only had to wait 10 minutes before my service rep checked me in. I was a little surprised at the extent of at 7:30 AM and short staffed. I still only had to wait 10 minutes before my service rep checked me in. I was a little surprised at the extent of repairs that were going to be needed for my JKU’s hearing/cooling system (heater core, blend actuator) Especially since this seems to be a production based issue. I appreciate the full vehicle checkpoints and allowing me to pick and choose what I can budget for repairs. Your staff was very busy, but apologetic and very helpful. Give them a bonus for keeping up throughout w/less staff. More
Everyone I dealt with from Kevin to Loan was friendly and knowledgeable with a genuine concern regarding my issue. They kept me in the loop with updates along the way which made this experience the best pos knowledgeable with a genuine concern regarding my issue. They kept me in the loop with updates along the way which made this experience the best possible and I can’t thank them enough! More
Exceptional customer service. Kenny was incredibly helpful, professional, and courteous. Speedy service. Very clean and neat service area. Kenny was incredibly helpful, professional, and courteous. Speedy service. Very clean and neat service area. More