McGovern Chrysler Jeep Dodge Ram
Newton, MA
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Service was great and the staff are friendly. The prices are a higher than most places, so I opted to have another shop do some of the required repairs. The prices are a higher than most places, so I opted to have another shop do some of the required repairs. More
Overall the service department is very nice and professional and helpful. It’s the management I’ve had an issue with in the past when I first purchased my vehicle. It made me feel like they were no professional and helpful. It’s the management I’ve had an issue with in the past when I first purchased my vehicle. It made me feel like they were not helpful and made me question if I’d ever shopped there again. In my opinion they were purposely deceitful. More
Ken and all members of the service department are always friendly and deliver top tier customer care. My car runs perfectly! Thank you for everything you do and more importantly keeping my SUV road ready! Y friendly and deliver top tier customer care. My car runs perfectly! Thank you for everything you do and more importantly keeping my SUV road ready! You guys are definitely the best at what you do! More
Awesome people, great service, I bring my work vehicles for service as well as I bought my first jeep from them.. Loan from service and Jim from sales are the best in the business... for service as well as I bought my first jeep from them.. Loan from service and Jim from sales are the best in the business... More
Have had previous conversations with the manager, and has always tried to help me out. It's the only place I trust to do the mechanic work that I don't do myself on my vehicle. 👍 Knowledgeable mechanic staf always tried to help me out. It's the only place I trust to do the mechanic work that I don't do myself on my vehicle. 👍 Knowledgeable mechanic staff. Ryan needs a raise. More
This is the second vehicle that we have purchased in only a few months from McGovern in Newton. If we need to buy a third car, we are marching back to McGovern in Newton because of the excellence th in only a few months from McGovern in Newton. If we need to buy a third car, we are marching back to McGovern in Newton because of the excellence that exists there. Pedro, Wilson, and William are true professionals and give car dealerships a very good name. Our young daughter was in a car-totaling accident last week. Replacing the car was not something that we had planned for. Yet, there we were back at McGovern. (We had purchased a vehicle for my other daughter only in January.) Before we looked at any vehicle, I wanted to check in with the finance person, Pedro. Not only was Pedro responsive and helpful, he took the time to express his sincere relief that my daughter, nor anyone else, was hurt in the accident. This meant the world to me as it had been a very traumatic week. I didn't want to be buying another car, but Pedro (extremely helpful and compassionate), Wilson (personable and knowledgeable), and William (friendly and efficient) made it easier, more peaceful, and pleasant. These are class act caliber people who seem to love their jobs and excel at them. For this, I am deeply grateful. More
I had my Jeep Cherokee in for a service check and routine maintenance today and my service advisor, Ken Meltzer, was fantastic. He was very helpful, communicated clearly and noticed that my inspection sticke maintenance today and my service advisor, Ken Meltzer, was fantastic. He was very helpful, communicated clearly and noticed that my inspection sticker was about to expire and updated it saving me second trip. Many thanks to Ken. The service was seamless. KSCook More