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McGovern Chrysler Jeep Dodge Ram
Newton, MA
701 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 701 reviews
December 29, 2024
Very kind and helpful. They go above and beyond for their customers and is my go to dealer They go above and beyond for their customers and is my go to dealer More
by Scotty123110
Employees Worked With
Ryan W , George Harding, Jim Goldberg, Mike Raffaele, Brian Rouleau, Braeden Gregg, Gary Usseglio, Mike Sobchuk, Chris Hubbard, Elaine Healy, Jennifer Martel
December 27, 2024
Totally upfront with pricing and didn't try any of the pressure tactics other dealers use. Whole process was painless and they even beat my credit union's finance rate by a significant amount. I'd give t pressure tactics other dealers use. Whole process was painless and they even beat my credit union's finance rate by a significant amount. I'd give them an A+ More
by Oakster
Employees Worked With
Zac Winski, Josh Vanderweide, Rick Leiger
December 23, 2024
Most efficient service center I have been to in years. They were understaffed during the holiday season but they still managed to keep the efficiency! Daniel, thank you so much for all the help when I cam They were understaffed during the holiday season but they still managed to keep the efficiency! Daniel, thank you so much for all the help when I came in! More
by Joe
Employees Worked With
Daniel
December 19, 2024
I hope this message finds you well. I want to take a moment to provide feedback on a recent experience I had at your establishment. During my visit, I was engaging in a conversation I want to take a moment to provide feedback on a recent experience I had at your establishment. During my visit, I was engaging in a conversation with one of your employees, Garret, who was courteous and helpful throughout. Unfortunately, this positive interaction was disrupted when another staff member, Loan Pham (based on the information from your webpage), interjected with a tone that came across as combative and unprofessional. Rather than assisting in resolving the matter, her approach assumed wrongdoing on my part, which was not only unhelpful but also discouraging. As a customer, I expect professionalism and a collaborative approach to resolving issues, and this interaction fell short of that standard. This experience has left a lasting negative impression, to the point that I am reconsidering future visits. Given that I live nearby in Newton, I have alternative options, such as Grava and Lawless, which I will now consider over your establishment. I believe this situation could have been avoided with better communication and customer service training. I hope you take this feedback seriously and use it as an opportunity to improve the customer experience for others. More
by burtonh
Employees Worked With
Garret, Loan Pham
December 12, 2024
I've heard of only positive feedbacks about this particular Dealership that's why it was no surprise to me as a Client when I was a direct recepient of their excellent service! They really set the g particular Dealership that's why it was no surprise to me as a Client when I was a direct recepient of their excellent service! They really set the gold standard for other Dealerships to emulate! More
by njaner
Employees Worked With
Juan Rey de Castro - FIVE GLOWING STARS
