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McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.8
674 Reviews

777 Washington Street

Newton, MA

02460

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Showing 674 reviews

October 30, 2024

If you ever visit this dealership, you'll regret not asking for Eric. First time I ever had a pleasant experience at a dealer where I didn't feel like it was scripted or being sucked up to. Eric was pat More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fortune
Oct 30, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Carlos, we're delighted to hear that Eric made your experience at McGovern Chrysler Jeep Dodge Ram Newton so enjoyable and genuine. It's especially great knowing he provided such attentive service and kept you informed throughout the process. Thanks for sharing this wonderful feedback!

October 30, 2024

Nancy made getting my appointment easy, and Dan took care of my car. service was awesome More

by popps235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 30, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Nancy and Dan. The McGovern Chrysler Jeep Dodge Ram Newton team is here to help with future service needs.

October 27, 2024

Excellent service as usual. Love these guys. Always have a good experience. My favorite dealership for service. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahul
Oct 28, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Peter, we're delighted to hear that you consistently have a great experience with us at McGovern Chrysler Jeep Dodge Ram Newton! Thank you for making us your favorite dealership for service. We look forward to seeing you again soon!

October 25, 2024

Great service department. Easy to schedule, convenient. Garrett is a gem of an advisor. Great experience. More

by bjmiceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall names
Oct 25, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that Garrett and our service department at McGovern Chrysler Jeep Dodge Ram Newton provided you with a great experience! Thank you for the kind words, we look forward to serving you again.

October 25, 2024

I was happy how professional they were in taking care of my car problem. Also making sure I was happy with the work that was done. More

by davegalvinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 28, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Dave, we're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Newton took great care of your car and ensured you were satisfied with the service. Thank you for sharing your experience!

October 24, 2024

Unbelievable. I cannot say enough about Clayton. He went over the hill to make me happy. More

by Don't know
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don't know.
Oct 24, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for sharing such high praise with our team at McGovern Chrysler Jeep Dodge Ram Newton! Clayton will be thrilled to know his service made a lasting positive impression.

October 23, 2024

Thank your for your excellent service. Staff were professional and friendly and discussed what had to be done to my vehicle. More

by grantdjung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
Oct 24, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Grant, thank you for the kind words! We're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Newton provided professional and friendly service. We appreciate your feedback and look forward to assisting you in the future!

October 22, 2024

Service at McGovern was excellent. I worked with Carlos who was thorough and helped me through my service process without pain. Good communication throughout and no surprises. More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 23, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that Carlos provided excellent service and clear communication during your visit to McGovern Chrysler Jeep Dodge Ram Newton, Tim. Thank you for sharing your experience with us!

October 18, 2024

The dealership was very professional and transparent, making the car buying process quick and simple. The employees were very kind and understanding while I shopped for the best vehicle for me. Thank you More

by haleysparkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max and Juan
Oct 18, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Haley, we're delighted to hear that Juan and Max made your experience at McGovern Chrysler Jeep Dodge Ram Newton smooth and enjoyable. Thank you for choosing us!

October 18, 2024

Car sat for 2 weeks first week no one even checked in then delayed multiple times and communication was non existent. More

by jeffb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Oct 29, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Jeff, thank you for leaving a review, we appreciate your feedback. Here at Mcgovern Jeep we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. At your earliest convenience, please reach out to our General Manager, Frank Real at 617-454-2946 or via email: freal@mcgovernauto.com. Thank you.

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