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McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.8
678 Reviews

777 Washington Street

Newton, MA

02460

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Showing 678 reviews

May 16, 2023

My experience with McGovern was really good overall. However, I cannot give five stars because I was charged $174.95 for them to diagnose my rear view camera. They told me it was broken and needed to be More

by GeorgeAuger10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 22, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Hi George, Thank you for leaving us a 4-star review. We appreciate and value your feedback and will certainly take everything into consideration. At McGovern Chrysler Jeep Dodge Ram of Newton, we strive to provide the highest-level customer experience. We hope to see you again in the future.

May 15, 2023

Service appointment was great without any issues. The communication could not have been better and the price was as expected. More

by Rosskannenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
May 17, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're proud you had a great service appointment with us, Rosskannenberg! We're glad our team provided excellent communication and that the price was as expected. We appreciate your business and hope to see you again for any future needs! Thank you! - McGovern Chrysler Jeep Dodge Ram Newton

May 15, 2023

Amazing customer service and care for their customers. They definitely go above and beyond in the care my truck needed and were very helpful with working out any pricing concerns I had. More

by john.musserian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Meltzer
May 18, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

John, thank you so much for trusting McGovern Chrysler Jeep Dodge Ram Newton with the care of your truck! We're happy to hear our team exceeded your expectations and we hope you won't hesitate to reach out if we can be of service again in the future!

May 15, 2023

The dealership was professional and communicated well. The only down side is it is a smaller location with and overcrowded parking lot. More

by Tj G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
May 16, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for sharing your honest opinion, TJ. We hope to earn your 5 stars next time.

May 13, 2023

I am a big fan of this dealership. The Sales and Service Department are outstanding in my option. I brought my Jeep Wrangler in for a scheduled maintenance appointment which included h More

by Kelvi1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
May 16, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're so glad you had a five-star experience in our sales and service departments, Kelvi! We hope that you continue to bring your Jeep Wrangler here for everything it needs and look forward to earning your business again! Thank you! - McGovern Chrysler Jeep Dodge Ram Newton

May 13, 2023

I recibe a really nice customer Service from Donn Abellard and his Manager Frank Real. I recomendad McGovern Dealer 100% More

by Maximo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donn Abellard
May 16, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Donn and Frank appreciate your fantastic five-star review, Maximo! We hope you come to see us again soon! Thank you! - McGovern Chrysler Jeep Dodge Ram Newton

May 13, 2023

Very nice w clients, explains process and time line so you know how long you will be there for service More

by Gonyeaj2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
May 16, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We appreciate you leaving us your five-star review and are glad you had a fantastic experience! We hope to see you again soon! - McGovern Chrysler Jeep Dodge Ram Newton

May 13, 2023

Excellent service and follow through! Collision, especially Chuck, was more helpful with my claim than my insurance company. More

by Soncerat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 16, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're happy to hear about your excellent experience with our Collision team! We're glad Chuck went above and beyond for you. Thank you for choosing McGovern Chrysler Jeep Dodge Ram Newton for your needs!

May 12, 2023

Service was good but issue with steering wheel vibration is still not fixed. Other services were good. More

by Norman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
May 16, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Norman, We appreciate your kind words and regret the issue wasn't fixed yet. We encourage you to reach out to us for assistance resolving these concerns. Thank you for being a valued part of the McGovern Chrysler Jeep Dodge Ram Newton family! We look forward to seeing you again!

May 12, 2023

They were very nice , they took care of all our needs . They gave up a liner car till our Jeep was ready, More

by frankdargento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roul Sharma
May 16, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share your positive experience at McGovern Chrysler Jeep Dodge Ram Newton! Our team is grateful to know that we could provide great service and that you found our loaner car helpful while your Jeep was being serviced. Thanks for choosing us and we hope to see you again soon!

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