McGovern Chrysler Jeep Dodge Ram
Newton, MA
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Their customer service is severely lacking. I have personally witnessed certain employees being selective with who they treat well and who they don’t. I wouldn’t reccomend this place to anyone I have personally witnessed certain employees being selective with who they treat well and who they don’t. I wouldn’t reccomend this place to anyone More
Nice salesperson, great service! I had very nice experience buying my jeep.The salesman was very knowledgeable and made everything easy purchasing my first Jeep. I had very nice experience buying my jeep.The salesman was very knowledgeable and made everything easy purchasing my first Jeep. More
Have been a customer for years. ....excellent service! Never disappointed. Service technician Loan Pham is the best....she's always knowledgeable and trustworthy. ....excellent service! Never disappointed. Service technician Loan Pham is the best....she's always knowledgeable and trustworthy. More
Brought the Jeep in for a coolant flush and paid approx $175. Left and smelled coolant for a few weeks before bringing it in for a redux. The car was NOT leaking coolant prior to the flush. After service l $175. Left and smelled coolant for a few weeks before bringing it in for a redux. The car was NOT leaking coolant prior to the flush. After service looked again I was told I needed a new radiator. Service said I must have kicked up a stone or something into the radiator. I told them I was not leaking prior to my original visit and since they touched the car I was leaking. Price quoted for the radiator job...$1,900. I left and had the car looked at and in the end for $47 for a new upper radiator hose to replace the hose the tech ruined I was good again More
Loan is terrific! She knows her business and made it easy. I waited for the service and the car was complete as promised. Great service She knows her business and made it easy. I waited for the service and the car was complete as promised. Great service More
Loan is amazing! Outstanding customer service: responsive, flexible, customer-first attitude. Competent analysis and issue resolution. Outstanding customer service: responsive, flexible, customer-first attitude. Competent analysis and issue resolution. More
Went above and beyond for me! I was a first time car buyer and Wilson and Pedro were the greatest- hooked me up with good insurance, stayed at the dealership 4 hours after closing I was a first time car buyer and Wilson and Pedro were the greatest- hooked me up with good insurance, stayed at the dealership 4 hours after closing with me helping to hash stuff out, and when I had to wait an extra day Pedro even offered to pay for my hotel. The sweetest guys ever, and they got me a terrific interest rate on an awesome car to boot. 15/10, best customer service experience ever, cannot recommend enough. More