McGovern Chrysler Jeep Dodge Ram
Newton, MA
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Typical salesman. I was told there wasn’t going to be any out of pocket expenses when I picked the jeep up. I had to pay the first month up front when they specificall I was told there wasn’t going to be any out of pocket expenses when I picked the jeep up. I had to pay the first month up front when they specifically said it wasn’t going to happen. I was also told the monthly payment was 100% “all in”, that too was false. I had to pay excise taxes which they said wasn’t going to happen. I called them and they told me that wasn’t what they meant when they said “all in”. I was so fed up so I just paid, they got me for an extra $1500… good for them, I’ll never go back. More
Excellent customer service. Advisor was friendly and knowledgeable. Communication before any work began was greatly appreciated and work was completed when agreed to. Advisor was friendly and knowledgeable. Communication before any work began was greatly appreciated and work was completed when agreed to. More
Prompt, efficient, and very courteous service at reasonable cost. Rahul, the agent assigned to my service needs, could not have been more helpful. The vehicles are the same, regardless of the dealer reasonable cost. Rahul, the agent assigned to my service needs, could not have been more helpful. The vehicles are the same, regardless of the dealership; but, service and top sales staff separate the best from the rest. More
Erik our salesman was extremely helpful. he listened to what we told him we were looking for and did everything he could to make sure we were well taken care of he listened to what we told him we were looking for and did everything he could to make sure we were well taken care of More