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McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.8
685 Reviews

777 Washington Street

Newton, MA

02460

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Showing 685 reviews

December 17, 2024

Prompt honest and personal service. Answered all my questions I waited- and it was a comfortable space. Pleasant experience More

by howardk577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Dec 17, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear you had a pleasant experience with us at McGovern Chrysler Jeep Dodge Ram Newton! It's great that our team provided prompt and honest service while making your wait comfortable. Thank you for sharing your feedback!

December 12, 2024

I've heard of only positive feedbacks about this particular Dealership that's why it was no surprise to me as a Client when I was a direct recepient of their excellent service! They really set the g More

by njaner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rey de Castro - FIVE GLOWING STARS
Dec 12, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We are so pleased to hear that McGovern Chrysler Jeep Dodge Ram Newton lived up to your expectations! Thank you for recognizing our team's commitment to excellence.

December 09, 2024

Daniel was incredibly helpful in dealing with a series of challenges, made all the difference! More

by SRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 10, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review McGovern Chrysler Jeep Dodge Ram Newton! We'll make sure your kudos reach Daniel. Have a stellar day!

December 09, 2024

Despite high customer volumes everyone was helpful, polite and knowledgeable. The work was done correctly and on time. More

by Dpalexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahul
Dec 09, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Newton provided you with timely and efficient service, even during busy times. Thank you for sharing your positive experience!

December 07, 2024

Absolutely, the best service ever professional, knowledgeable ,quality timeframe was incredible. The customer service department is truly amazing. I will always be a McGovern customer for life! More

by Wes392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Broulliard
Dec 09, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear about your fantastic experience with our service team at McGovern Chrysler Jeep Dodge Ram Newton! It's wonderful knowing that our professionalism and efficiency have earned your loyalty. We look forward to serving you for many years to come!

December 05, 2024

Kevin was very informative and providing me with the information that I needed in a timely manner. Very helpful. More

by Ray
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 05, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Ray, we're delighted to hear that Kevin was informative and helpful during your visit at McGovern Chrysler Jeep Dodge Ram Newton. Thank you for sharing your experience with us!

December 04, 2024

My experience there was great. They were polite and friendly. My only criticism is the prices. McGovern charges an arm and a leg for everything. I was quoted $600 for lug nut repla More

by Evan.lyman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahul
Dec 04, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Evan, we're glad to hear you had a positive experience with our team at McGovern Chrysler Jeep Dodge Ram Newton. We appreciate your feedback regarding pricing and will take it into consideration as we strive for improvement. Thank you for sharing your thoughts!

November 27, 2024

Was very pleased with the service I got at McGovern. My service writer was very helpful helping me navigate the details of my warranty and keeping me informed of what was happening with my car. Now I More

by Jmcnally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garett and Kevin in service
Nov 27, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Newton provided you with excellent service and peace of mind for the winter. Thank you for recommending us!

November 24, 2024

Rahul is wonderful to work with, takes the time to investigate my concerns and explain repairs in detail. More

by donnabeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 26, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that Rahul provided such attentive service at McGovern Chrysler Jeep Dodge Ram Newton. It's great knowing he took the time to address your concerns and explain everything thoroughly. Thank you for sharing this feedback!

November 23, 2024

Oil chg was fine. Pricing high. Asked to xx my sensor. They drove around and said it was fine. I was at a stop sign this a.m. no cars around my sensor just kept beepin More

by scsandyc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Nov 25, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Sandy, thanks for sharing your feedback with us. We're glad to hear the oil change went well but sorry about the sensor issue you experienced at McGovern Chrysler Jeep Dodge Ram Newton. Please feel free to reach out so we can address this concern further!

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