Back

McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.7
701 Reviews

777 Washington Street

Newton, MA

02460

Directions

By Type

Showing 701 reviews

January 15, 2025

Wilson, did an outstanding job. He is super knowledgeable and great to work with. Max was also very helpful. More

by C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Stephens
Jan 15, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that Wilson and Max provided you with outstanding service at McGovern Chrysler Jeep Dodge Ram Newton. Thank you for the positive feedback, and we hope to assist you again in the future!

January 14, 2025

Garrett was awesome! Very helpful and kind. I will for sure be coming back to work with him More

by ciepielahanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Jan 14, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

Thanks for leaving Garrett and McGovern Chrysler Jeep Dodge Ram Newton a five-star review! We are glad that everything went smoothly.

January 14, 2025

Typical salesman. I was told there wasn’t going to be any out of pocket expenses when I picked the jeep up. I had to pay the first month up front when they specificall More

by Not impressed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh
Jan 15, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

Hello, thank you for leaving a review. We value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would like an opportunity to get a better understanding of what may have happened. At your earliest convenience, please reach out to our General Manager, Frank Real at 617-454-2946 or via email: freal@mcgovernauto.com. Thank you.

Jan 15, 2025 -

Not impressed responded

Where was this when I voiced my concerns before posting it publicly?

January 11, 2025

Excellent customer service. Advisor was friendly and knowledgeable. Communication before any work began was greatly appreciated and work was completed when agreed to. More

by amys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Nooan
Jan 13, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear about your positive experience with our team at McGovern Chrysler Jeep Dodge Ram Newton! It's great that you found the communication and service top-notch. Thank you for choosing us, and we look forward to assisting you again in the future!

January 10, 2025

Excellent work, completed all repairs in a timely and professional manner. Service group was great to work with More

by Sheehan_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 12, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that our service team at McGovern Chrysler Jeep Dodge Ram Newton provided you with a timely and professional experience. Thanks for the positive feedback!

January 09, 2025

Rahul was the best and so helpful and pleasant. I hope he gets recognition for his outstanding service More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahul
Jan 10, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

Stacy, we're delighted to hear Rahul provided outstanding service at McGovern Chrysler Jeep Dodge Ram Newton. We'll make sure he gets the recognition he deserves!

January 06, 2025

Prompt, efficient, and very courteous service at reasonable cost. Rahul, the agent assigned to my service needs, could not have been more helpful. The vehicles are the same, regardless of the dealer More

by patrick.j.mcdonough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Goldberg
Jan 06, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

Patrick, we're delighted to hear that Rahul and our team at McGovern Chrysler Jeep Dodge Ram Newton provided you with exceptional service. Thank you for recognizing the efforts of our staff! We look forward to serving your future needs.

January 06, 2025

Purchased 2020 Jeep from McGovern and would not take it anywhere else for service. Trustworthy and recommended! Paul G. More

by paulgle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, very nice Woman at service desk
Jan 06, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

Paul, we're delighted to hear that you trust McGovern Chrysler Jeep Dodge Ram Newton for both your purchase and service needs. Thank you for the recommendation!

January 04, 2025

Erik our salesman was extremely helpful. he listened to what we told him we were looking for and did everything he could to make sure we were well taken care of More

by tfdeeley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik fortune, frank real
Jan 06, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that Erik provided such attentive service at McGovern Chrysler Jeep Dodge Ram Newton. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

January 03, 2025

Clayton was great to work with on my new lease. He was thorough and responsive to all my questions. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
Jan 03, 2025 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you, Mike, for leaving McGovern Chrysler Jeep Dodge Ram Newton a five-star review! We are happy to hear that Clayton was helpful.

1
...