McDonough Nissan

Battery replacement My car wouldn't start and I realized it was the battery when I went to get a jump due to corrosion on the battery. I had just replaced the battery in My car wouldn't start and I realized it was the battery when I went to get a jump due to corrosion on the battery. I had just replaced the battery in June. Elvis, my service tech, was quick to get me settled and confirmed record of the previous purchase. He informed me that they would make sure that nothing else was wrong and then replace the battery. He periodically checked on me as I waited and I left with a new replacement and peace of mind. Thanks, Elvis! More

Customer Care When I arrived I was greeted by Mr. Jerry with a warm friendly smile. I went into his office where he took my information and we had conversation as i When I arrived I was greeted by Mr. Jerry with a warm friendly smile. I went into his office where he took my information and we had conversation as if we were old friends. I also help myself to the snacks and soda made available while I waited. The service wait was not long at all and I am so grateful I chose Nissan of McDonough to service my vehicle. I will surely be back in 2019 for any car care needs. Thank you Mr Jerry for your hospitality. More

Exceptional Because my expectations were exceeded. Everyone was so helpful and tried there best to make my purchase as smooth and easy as possible. Each salesman Because my expectations were exceeded. Everyone was so helpful and tried there best to make my purchase as smooth and easy as possible. Each salesman I encounter was very nice and knowledgeable. More

Great work First oil change and tire rotation done on my new 2018 Rogue. All went smoothly. Andrew did a fantastic job in getting me in and out as I didn't hav First oil change and tire rotation done on my new 2018 Rogue. All went smoothly. Andrew did a fantastic job in getting me in and out as I didn't have an appointment made. Keep up the good work. More

Great Experience Great experience & will visit again!!! Best Nissan dealership I have been too. I enjoyed the various snacks and drinks. Also service was really fast a Great experience & will visit again!!! Best Nissan dealership I have been too. I enjoyed the various snacks and drinks. Also service was really fast and the shuttle driver Decatur was very professional & punctual. More

Maintenance scheduled Great experience didn’t tak3 long and the yo7n* lady that waited on me did exactly what I asked and got me finished in little to no time. Great experience didn’t tak3 long and the yo7n* lady that waited on me did exactly what I asked and got me finished in little to no time. More

Service Jesus is always amazing. He explains everything I need to know and takes his time to help me understand why and not just throw prices at me. He provid Jesus is always amazing. He explains everything I need to know and takes his time to help me understand why and not just throw prices at me. He provides excellent customer service. More

Out of concern As a woman, not knowing anything about an vehicle I feel sales person could win good customers if they come across concern and have an personable plan As a woman, not knowing anything about an vehicle I feel sales person could win good customers if they come across concern and have an personable plan for their individual patrons More

Warranty work Had to replace leaking transmission fluid line on 2017 Titan. Did not have part in stock so they gave me a loaner truck to drive until part came in. Had to replace leaking transmission fluid line on 2017 Titan. Did not have part in stock so they gave me a loaner truck to drive until part came in. My truck was washed and clean when I picked it up. Good customer service. More

Good quick oil change. I was helped by Orlando and he took care of everything. He saw that I had a bad experience last visit and worked to make things right. I was helped by Orlando and he took care of everything. He saw that I had a bad experience last visit and worked to make things right. More