McDonough Nissan

Great Salesman! My experience at McDonough Nissan was very pleasant and smooth. Paul is a great salesman with a lot of patience and professionalism. I highly recommen My experience at McDonough Nissan was very pleasant and smooth. Paul is a great salesman with a lot of patience and professionalism. I highly recommended new buyers to this dealership. Thank you Paul! You’re the best! More

Fraudulent This dealership sold me a car with some parts not working and they lied to me, please please don’t buy anything here, I contacted them and they keep s This dealership sold me a car with some parts not working and they lied to me, please please don’t buy anything here, I contacted them and they keep sending me to one another until one manager said they can’t do anything I just have to take care of the issue myself , I am sick , disappointed and disgusted, I never expected a Nissan dealership to treat me this way More

Definitely made buying a truck easy Mr. Ryan's customer service. Is above excellent. He help me get the truck I wanted. At the price I wanted. Thank you. Ryan. Blessings. Mr. Ryan's customer service. Is above excellent. He help me get the truck I wanted. At the price I wanted. Thank you. Ryan. Blessings. More

The unpressured professional sale/purchase of my vehicle I was greeted and assisted immediately with courtesy and professionalism. When I asked Godson a question about the navigation system, he did not prete I was greeted and assisted immediately with courtesy and professionalism. When I asked Godson a question about the navigation system, he did not pretend to know more about it than he did. He excused himself, and brought over someone that could further answer my inquiry. It was welcoming, refreshing and greatly appreciated. More

Amazing experience Working a deal with Auston and Chuck on the sales side was easy and pain free. I had been looking at trucks for 3 months and was ready to make a move. Working a deal with Auston and Chuck on the sales side was easy and pain free. I had been looking at trucks for 3 months and was ready to make a move. All my local dealers wanted to play games so I decided to call Auston. I told there where I wanted to be based on my research we found common ground and made a deal happen. Once I arrived to the dealer I was quickly sent to finance where I met randy who was a class act. I was in and out in 42 minutes! If you need a car give these guys a shot. More

Service Dept terrible Service dept advisor took advantage of my ignorance. After being overcharged and mistakenly putting my trust in them, I learned other local dealers ch Service dept advisor took advantage of my ignorance. After being overcharged and mistakenly putting my trust in them, I learned other local dealers charge much less. When I returned to speak to the manager about lingering questions, he faked invoice prices to defend the advisor's pricing. This I discovered when family, friends and I called McDonough Nissan later to ask the price for my same service... the phone quoted prices were always the same, meaning I was definitely overcharged $70. An unpleasant survey later got me a call and kind apology from the poor soul sent to contact me and "make things right", but it had nothing to do w Stephen or the Service Mgr that each went out of their way to make me feel unappreciated, cheated, and decieved. On a lighter note, Cronic Nissan has only ever given us excellent service and they've never overcharged us. So even though it's a longer drive to Cronic Nissan, it's the only place we go to service our Nissan More

Interesting, resourceful educational These sales people do everything to meet you needs as a customer. They know all the information needed to hold your interest and in selling you the c These sales people do everything to meet you needs as a customer. They know all the information needed to hold your interest and in selling you the car More

Consistant but not persistent We were helped in finding our perfect vehicle but was not pressured to buy like some car dealers do. We were allowed to drive as many vehicles as we n We were helped in finding our perfect vehicle but was not pressured to buy like some car dealers do. We were allowed to drive as many vehicles as we needed to make our decision. Mick was very patient with us and answered a lot of questions. More

Great purchase experience! I just purchased my second Nissan from McDonough Nissan, and was once again very happy with the experience. The coordination between the sales and fi I just purchased my second Nissan from McDonough Nissan, and was once again very happy with the experience. The coordination between the sales and finance staff made the purchase smooth and efficient. I left with a new Nissan that I am proud to own for a good price. I've always had my prior Nissan serviced there, and they've always been thorough and good to deal with. I recommend this organization. More

Ripped Off I purchased a Nissan Rouge on October 22, 2018 from Nissan Mcdonough. They ripped me off. As the sales man smiled in my face taking my $2500 deposit I purchased a Nissan Rouge on October 22, 2018 from Nissan Mcdonough. They ripped me off. As the sales man smiled in my face taking my $2500 deposit; he had me sign an as is form. Well today I had to purchase 4 new tires for over $500. Nissan sold me a car knowing that the tires were not good; putting me and my families life in danger. When I called the sales manager Byron Gordon to give Nissan a chance to make their wrong right Byron told me that the tires on a used car has at least 50% tread (What Kind of xxxx is that). He told me to bring my car in and he would check my tires and help me out. Well Byron helped me out Ok! His sorry xxx didn't even offer me a seat while he looked at my tires than the computer. He than said "Yup you do need 4 new tires; but its nothing we can do. I told him that the two customers that I was referring to Nissan wont be coming and I want to file a complaint. Byron walked off and returned with is business card with Nissan's consumer affairs number written on it (WOW). I called and filed my complaint, and after their investigation they told me that I signed a as is form and it was nothing they could do (REALLY). I would not refer Mcdonough Nissan to my worst enemy. They can care less about their customers safety as long as they get a sale. I am going to file a claim with the BBB and re post my complaint on everyone of my social media pages and re post them weekly. I want everyone to know just how low down and dirt Mcdonough Nissan is. More