McDonough Nissan

Good deal Maria, Gloria, Omar, Adrian and Brad helped us get a great deal on a truck at Nissan. This team worked hard to get us approved and get us a great deal Maria, Gloria, Omar, Adrian and Brad helped us get a great deal on a truck at Nissan. This team worked hard to get us approved and get us a great deal on the truck we were looking for. We will come back again. More

I will definitely go back there and get another car Thurston W Madison is guy that will it done for 4 thanks for Nissan Maxima he did a great job working with me I'll recommend him to anybody Thurston W Madison is guy that will it done for 4 thanks for Nissan Maxima he did a great job working with me I'll recommend him to anybody More

A quick dishonest sale Please avoid Erin and his sales management team at all cost. Erin is a fast talker, quick to throw and add numbers from nowhere, and slickster. They f Please avoid Erin and his sales management team at all cost. Erin is a fast talker, quick to throw and add numbers from nowhere, and slickster. They failed to give me a vehicle history, and didn't disclose the car was involved in a accident. They fail to fix an issue with a written promissory but offered a free car wash. Went even further to tell me Georgia does not require dealerships to offer vehicle history and the customer must request one themselves. Manager also told me who's to say I didn't damage the area of venice damage on vehicle report in question my self. What a coincidence, I have two different reports showing vehicle involved in accident compared to carfax Erin gave me almost a month later with no accidental history. Today 11/01/19, salesman tolar asked me to come in to speak with him concerning this review and one my daughter posted. Basically he wants me to say, I'm wrong because I signed a carfax. Okae, I he presented me with a signed carfax but why was it never presented to me. It still doesn't excuse the fact that the vehicle was involved in an accident. I've read several reviews stating people not knowing their supposedly new vehicle had been damaged until doing further digging. Per the conversation between Eric and I on 09/30/19, I absolutely will not lie, or sell myself short in order for you to do repairs. I will not. More

Just Won the Lottery I picked the RIGHT one, Day 1 my service was impeccable, was shown SUVs w/3rd row- informed new ones arrive daily, will contact me back, Jimmy called, I picked the RIGHT one, Day 1 my service was impeccable, was shown SUVs w/3rd row- informed new ones arrive daily, will contact me back, Jimmy called, worked the numbers, spoke w/manager which also spectacular and just like we wait on lottery all numbers fell, ching ching made the deal and now I'm a second generation Nissan owner of my sparkling Silver Armada. Loved working with outstanding service Thanks a million More

Took Care of me I drive from downtown Decatur for the best deal after 3 weeks of research. Ryan did an incredible job making sure I got what I really wanted in a vehi I drive from downtown Decatur for the best deal after 3 weeks of research. Ryan did an incredible job making sure I got what I really wanted in a vehicle with a note I could afford. It was a painless experience. Thanks Ryan Shinholster I will be sending friends your way. More

Customer Service Friendly, helpful and courteous. I don't feel like I was taken advantage of. I love my car. Quentin was great answering all of my questions. Friendly, helpful and courteous. I don't feel like I was taken advantage of. I love my car. Quentin was great answering all of my questions. More

Quentin Taylor was such a great sales associate. Quentin was so attentive to our needs and I recommend him highly. He was very polite courteous and knew his job very well. Thank you Quentin was so attentive to our needs and I recommend him highly. He was very polite courteous and knew his job very well. Thank you More

Lack of Empathy and Understanding On Saturday, I came in to purchase my first car independently. I live in Smyrna, yet I choose to trust a family friend, Erin Sims to help me. What a m On Saturday, I came in to purchase my first car independently. I live in Smyrna, yet I choose to trust a family friend, Erin Sims to help me. What a mistake! Instead of understanding and patience, I felt rushed and confused. Full disclosure about the additional fees were not explained. I prematurely signed the deal, so I needed to return. I explained to Erin I had a trade in that was not even considered. When I returned that Monday I asked to speak with a manager. After waiting for 30 min, Alex called us into his off. I have never felt so disrespected. Alex lacked empathy and was very dismissive. I understood there was a no cooling period however, I just needed a contract that included my trade in. I am a 25 yr old young professional. After unexpected car problems and family issues, I was in desperation for a car. Again, no one cared. I chose to leave the car on the premises. On Tuesday, Antoine called. He seemed interested to help; however I can’t help but wonder if that was only because I instructed my creditor to not approve the deal. I would encourage training on diversity and inclusion as the team illustrated sexism and ageism bias. More

Quentin Taylor... 5 STAR When purchasing an expensive item (a vehicle), it's important to have a friendly and positive salesperson who knows a great deal about different types When purchasing an expensive item (a vehicle), it's important to have a friendly and positive salesperson who knows a great deal about different types of vehicles. More importantly, it's very satisfying to have a salesperson that cares and goes above and beyond his duties to satisfy his customers Quentin gave me that good quality. I was very pleased; he knew exactly how to interact with me. He made me feel like I got the best deal, which I did. I plan to visit again. I have recommended several of my friends to visit McDonough Nissan in McDonough, Georgia. More

I bought my dream car at McDonough Nissan‼️‼️ My car buying experience was amazing at McDonough Nissan. My sales person was Quentin. He was very knowledgeable, pleasant, patient and laid back. He My car buying experience was amazing at McDonough Nissan. My sales person was Quentin. He was very knowledgeable, pleasant, patient and laid back. He let me be in control and was never pushy and still managed to satisfy my needs at a better price than what was offered at other dealers I visited for THE SAME CAR!!! The entire staff was great they all worked together in unison to get me off the lot with ease.No hassle..no hiccups...no regrets...Thanks McDonough Nissan!!!! More