McDonald Volkswagen

Danny was amazing! I was frustrated and he made my day so much better! Took care of everything . So grateful !! I was frustrated and he made my day so much better! Took care of everything . So grateful !! More

Super nice and down to earth workers! Always helpful, friendly and knowledgeable. They take good care of my car! Always helpful, friendly and knowledgeable. They take good care of my car! More

Subject: Exceptional Service from Salesman Tanner Fiftal at McDonald Volkswagen Purchase: 2023 Atlas CrossSport I am writing this review to express my utmost satisfaction with the exceptional service at McDonald Volkswagen Purchase: 2023 Atlas CrossSport I am writing this review to express my utmost satisfaction with the exceptional service provided by Tanner Fiftal, a salesperson at McDonald Volkswagen. From start to finish, my car buying experience was nothing short of outstanding, and it is all thanks to Tanner's professionalism, accommodation, and remarkable communication skills. Throughout the entire process, Tanner displayed a level of professionalism that was truly commendable. He was knowledgeable, well-prepared, and attentive to my needs and preferences. His expertise and understanding of the products and services offered by McDonald Volkswagen were evident, making me feel confident in my decision-making. Tanner's friendly and approachable demeanor created a comfortable environment, ensuring that my wife and I felt welcomed and valued as customers. Despite negotiating for a week, Tanner remained patient, ensuring that all my questions and concerns were addressed. What truly impressed me was his commitment to accommodating my busy schedule and the fact that all our communication was conducted through text messages. Despite the lack of face-to-face interaction, Tanner made every effort to ensure that I received the same personalized attention and care as if we were sitting across from each other. His prompt responses and willingness to go the extra mile demonstrated his dedication to delivering exceptional customer service. I can confidently say that this was the best car buying experience we have ever had, and it is largely attributed to Tanner Fiftal's outstanding service. His commitment to excellence, professionalism, and customer satisfaction sets him apart from other salespeople in the industry. I would highly recommend Tanner to anyone seeking an enjoyable and stress-free car buying experience. Tanner exemplified the highest standards of salesmanship. His professionalism, accommodation, and exceptional communication skills made our car buying journey a memorable one. I am grateful for his unwavering dedication to providing outstanding customer service, and I wholeheartedly endorse him as an exemplary salesperson. Thank you, Tanner, for your remarkable service. Isa and I wish you continued success in your career at McDonald Volkswagen. I also want to give a shout-out to Sam Lyons, our finance person at McDonald Volkswagen. Sam's exceptional professionalism, accommodation, and commitment to providing excellent service made our financing process effortless and enjoyable. First and foremost, Sam went above and beyond by matching an interest rate that was only being offered at our local dealership. This level of dedication and willingness to ensure the best possible terms for our deal truly impressed us. He took the time to understand our needs and worked diligently to accommodate them, ensuring that we had everything we wanted included in the terms of our agreement. What set Sam apart was his genuine approach and lack of pressure. He never attempted to upsell us on products or services that were unnecessary. Instead, he focused on providing transparent and honest information, allowing us to make informed decisions that were in our best interest. Sam's integrity and respect for our preferences created a trusting environment, making the financing process comfortable and stress-free. We highly recommend Sam to anyone seeking a finance professional who values their customers' needs and wishes. Thank you, Sam, for your outstanding service. It was a pleasure working with you, and I look forward to recommending your expertise to others in the future. Sincerely, Bobby Block More

Chris with McDonald VW was just wonderful - very clear, gave great guidance and took great care of my car. Will absolutely return - very satisfied with this service team! gave great guidance and took great care of my car. Will absolutely return - very satisfied with this service team! More

Good communication, friendly people. Was great. I liked that they had the Volvo spot to wait during construction. Was great. I liked that they had the Volvo spot to wait during construction. More

Kept me informed about the progress on my VW service. Helped me when I needed to reschedule. Helped me when I needed to reschedule. More

Doug was upfront, transparent, and accommodating. He let me spec exactly the service I wanted without pushing for anything more. He kept me in the loop both by phone and text. About as good as I coul He let me spec exactly the service I wanted without pushing for anything more. He kept me in the loop both by phone and text. About as good as I could expect. More

Fast and exceptional service. Fifteen word minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum Fifteen word minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum More

Stephen Guillet was amazing! Even sent me to the employee lounge so I could be more comfortable. Very hard working and genuinely cared about me as customer. Please keep him! Even sent me to the employee lounge so I could be more comfortable. Very hard working and genuinely cared about me as customer. Please keep him! More

Stephen provided excellent service with the issue we had with our Tiguan. Even though the problem did not replicate at the dealer he told me if it occurred again to bring the car back and the service depart with our Tiguan. Even though the problem did not replicate at the dealer he told me if it occurred again to bring the car back and the service department would be able to look at it again. I also appreciate the honesty in how long it would take the car to be looked at since I didn’t have an appointment. More