McDonald Toyota Greeley

So im considering trading my GTR in on a more family oriented car. I was thinking a crew cab tundra so I have a truck. Not important. The Internet sales manager at EHRLICH TOYOTA in GREELEY CO said we'l oriented car. I was thinking a crew cab tundra so I have a truck. Not important. The Internet sales manager at EHRLICH TOYOTA in GREELEY CO said we'll need to see your car to give you a trade appraisal. Fine! So i go there today talk with the Internet sales manager PAUL who is a nice guy, he said they had to go look over my car. Fine, They have about 6-7 guys including the general manager, the used car manager and some techs. PAUL comes back and asks what I owe, fine. a couple of other questions, fine. Have I ever launched it...... Keep in mind Ehrlich is a certified GTR dealership too. I said "YES, Twice. You can verify this with a CONSULT 3 that every certified dealership has". He says ok. While were talking 2 guys, who never said one word to me walk out to MY car and get in, start it, fine... PAUL says, "They want to take it for a drive." I said "Um no, Im not comfortable with that, ive never even let my wife start the xxxx thing." He goes out and tells them. They turn the car off, walk in. Didn't look at me or speak with me, gave PAUL my key fob and tell him. "Give him his key." So I go up to the guy and say, "Look, I know you need to drive it, but Im not comfortable with you guys just taking it, ive never even let me wife even start it. If I ride shotgun I'd be more comfortable, especially if we can make a deal." Nope were not interested. I say seriously? You have me come down here and get offended because I dont want you guys driving in MY car. Its a 60K sports car and you guys were just going to putz around? "Were not interested. " turned his back and walked away. Ive never been treated like that in my entire life! I wasnt rude, I was honest and up front about launching the car (twice i might add), and they treated me like i was a piece of garbage. PAUL ATKINSON AND TRAVIS RATLIFFE who were working with me via email, extremely helpful and nice guys. Its a shame that they are subjected to work with such classless management. I would work with them again, but never at an Ehrlich dealership. SO, DO NOT GO THERE FOR ANY REASON WHAT SO EVER!!!! More

My salesperson was Grant Moreno. I first visited the website to search for new inventory and found a new Highlander Hybrid I was interested in. I was able to negotiate a price on-line and over the phone website to search for new inventory and found a new Highlander Hybrid I was interested in. I was able to negotiate a price on-line and over the phone for a unit that had not yet been delivered to the dealership. Grant walked me through the process and made the experience very easy and pleasant. Grant did a masterful job of explaining all of the bells and whistles this new car featured, which were numerous being a Hybrid with navigation and all the other state of the art newer electronic features. More

John Motshall and the Ehrlich team are a refreshing example of great customer service not just for an car dealer. They are are focused on your needs, honest and surprise you in a good way. I used to example of great customer service not just for an car dealer. They are are focused on your needs, honest and surprise you in a good way. I used to prefer buying used cars so I didn't have to do the dance with dealers and their tactics but a friend recommended Ehrlich before I bought my last car and I couldn't be happier. They are helpful, there is zero pressure and they have gone above and beyond the call of duty. Everything was as expected or better and tehy saved me time by installing the extras I needed. I actively recommend them because of this and love my new Tundra. More

Both Luis and Travis were very nice and helpful in finding me the car that I wanted. I had a great experience and felt that they were treating me well throughout the entire process. My family has been finding me the car that I wanted. I had a great experience and felt that they were treating me well throughout the entire process. My family has been coming to Ehrlich for a long time and it is a great staff of employees. Thank you for helping. More