McDonald Mazda South
Littleton, CO
Filter Reviews by Keyword
By Type
Showing 126 reviews
The service department did an excellent job A year ago I purchased my Mazda 6 from your dealership for $11,000 ($12000) out of pocket. I paid cash. Yesterday while we are waiting for the repai A year ago I purchased my Mazda 6 from your dealership for $11,000 ($12000) out of pocket. I paid cash. Yesterday while we are waiting for the repairs of my car we decided to test drive a New Mazda 6 that was being sold for a good price. It had 3k miles. When my car was appraised as a trade-in I was told that it had hail damage. That is not true. When the service department looked at it they spotted a small dent in the roof over the driver's side door. It was an impression that I must have made when I must have stood on the roof while servicing the garage door light. I popped it out and now the dent is gone. The excuse to make my car appear low in trade-in value was obvious. Your sales person should know the difference between hail damage and an impression dent that pops out. To offer me me $5000 trade in when they new full well that the car did not have hail damage and that it would represent a loss of $7000 in my investment after only one year was typical of what the public perceives in typical car salesmen. Trade in is $6381. Fair purchase price is $10,503. Private party is $8008. Considering the art of bartering the $5000 offer was unfair and you lost my trust as a fair and honest car dealer. You service department was excellent. More
Above and beyond The entire Mazda sales team, especially Josh and Nick, were great. Very knowledgeable and not at all pushy. Our experience was great. McDonald Mazda i The entire Mazda sales team, especially Josh and Nick, were great. Very knowledgeable and not at all pushy. Our experience was great. McDonald Mazda is what all dealerships should be. More
Annual servicing was extremely well done and super quick. Service rep was very courteous and professional. Easy to setup appointment. Everything was a great experi was extremely well done and super quick. Service rep was very courteous and professional. Easy to setup appointment. Everything was a great experience. More
Quick, efficient and courteous , This visit was my initial oil change, and it was easy to make the appointment, the service department was courteous upon my arrival and the work was , This visit was my initial oil change, and it was easy to make the appointment, the service department was courteous upon my arrival and the work was done in a timely fashion More
Provides lower rates when compared with other dealers in the area. I do not have any other comments. They were able to deliver the car the same day. when compared with other dealers in the area. I do not have any other comments. They were able to deliver the car the same day. More
Great Service Kristin and Jamie took good care of me, the techs did a fine job and the car runs better than ever. Wasn't cheap, but the work was necessary and done Kristin and Jamie took good care of me, the techs did a fine job and the car runs better than ever. Wasn't cheap, but the work was necessary and done well. More
Excellent experience! Please read my review on Yelp. To sum up: Bob Nichols was amazing! So knowledgeable and friendly and not pushy at all! We appreciated all of the Please read my review on Yelp. To sum up: Bob Nichols was amazing! So knowledgeable and friendly and not pushy at all! We appreciated all of the time that he spent with us. More
A great experience! Nick was great and helpful though the process. I will be back and hope to refer people! I love my new car, it is great. Nick was great and helpful though the process. I will be back and hope to refer people! I love my new car, it is great. More
Excellent service and courtesy. The team asked about a minor issue I had a few months ago. They accommodated my schedule. The print out of the service was helpful for me to see w The team asked about a minor issue I had a few months ago. They accommodated my schedule. The print out of the service was helpful for me to see what was completed and that nothing needs to be addressed. The car wash was beyond expectations. More
Always great! They come out to greet me before I even get out of the car. They are clear and concise about this service that will be provided. Tell me how long it' They come out to greet me before I even get out of the car. They are clear and concise about this service that will be provided. Tell me how long it's going to take and they are nearly only always right. More