McDonald Hyundai

The staff is excellent. They went above and beyond to make the purchasing experience as easy and painless as possible. They went above and beyond to make the purchasing experience as easy and painless as possible. More

Doe Jolly was great , very helpful and knowledgeable when it came to purchasing our new car it came to purchasing our new car More

It was fast, easy, and a pleasant experience. I will recommend to anyone I know being a vehicle. I will recommend to anyone I know being a vehicle. More

It was very easy to purchase a car and Zach made it even smoother for us! smoother for us! More

MAKE THEM WASH THE CAR BEFORE YOU PURCHASE - DO NOT BUY WARRANTIES I do not recommend Suzanne Dumont, Derek Ballew, or the xxx clown Ray Armijo (First name Vince or Last name Alderette to match the webs WARRANTIES I do not recommend Suzanne Dumont, Derek Ballew, or the xxx clown Ray Armijo (First name Vince or Last name Alderette to match the website and review responses, big red flag that this guy has a bunch of aliases) at Hyundai. Originally we came to purchase a Hyundai for my mom but I ended up purchasing a used Lexus for myself. During the walkthrough the car was dirty and upon pointing out a scratch on the side all Suzanne said was “all these cars have scratches, even the new ones”. After purchase they had to keep it overnight to fix some molding from the windshield being replaced and said they would detail it. Upon picking it up the next day I saw a severe scratch on the bumper like someone dragged something right down the middle and the hood looked like someone tap danced on it. This was not made known to me prior to purchase and no where on the paperwork did it say how bad the scratches were. I went back in to the dealership because they had the audacity to put their branding stickers on a vehicle they were too lazy to buff and I wanted it removed. I spoke to Derek the sales manager with Suzanne and she said “you knew about the scratches”, I told them I found out about the scratches the next day when the car was clean and after the purchase. Then Derek basically rushed me out saying he’ll call me in the afternoon. Three days later and no call and when I tried to call his direct line it had been forwarded to the receptionist. I thought I would try to speak to the GM Ray who basically started yelling at a female, hiding behind his phone saying that “I bought a used car and they are sold as is” when I tried to speak he interrupted me and then said “maybe I should call back when I’m ready to listen to him”. I hung up because I WILL be coming in to the dealership to see if that pompous xxx Ray would like to try to speak to me like that in person. As is to me means the dealership making a customer aware of any/all body damage to the vehicle so the customer can make an informed decision, which they failed to do. Now, instead of trying to do the right thing, the papers are signed and any customer service they had went with me as I drove off the lot. This dealership and these people I encountered are the epitome of a used car lot and it is mostly family members that work here because clearly turds don’t fall far from the xxxxxxx, especially you RAY or Vince or whatever your name is today to hide from all your horrible reviews! I feel sorry for the customers that choose this awful place of business! They are professional xxx kissers until you buy! We did end up buying my mom a Hyundai but at Arapahoe Hyundai and that is where I suggest everyone goes! More

MAKE THEM WASH THE CAR BEFORE YOU PURCHASE - DO NOT BUY WARRANTIES I do not recommend Suzanne Dumont, Derek Ballew, or the GM Vince Armijo/Ray Alderette at Hyundai. Big red flag that the GM has an Alia WARRANTIES I do not recommend Suzanne Dumont, Derek Ballew, or the GM Vince Armijo/Ray Alderette at Hyundai. Big red flag that the GM has an Alia’s on the website, most likely to hide from the horrible reputation that he’s made for himself. Originally we came to purchase a Hyundai for my mom but I ended up purchasing a used Lexus for myself. During the walkthrough the car was dirty and upon pointing out a scratch on the side all Suzanne said was “all these cars have scratches, even the new ones”. After purchase they had to keep it overnight to fix some molding from the windshield being replaced and said they would detail it. Upon picking it up the next day I saw a severe scratch on the bumper like someone dragged something right down the middle and the hood looked like someone tap danced on it. This was not made known to me prior to purchase and no where on the paperwork did it say how bad the scratches were. I went back in to the dealership because they had the audacity to put their branding stickers on a vehicle they were too lazy to buff and I wanted it removed. I spoke to Derek the sales manager with Suzanne and she said “you knew about the scratches”, I told them I found out about the scratches the next day when the car was clean and after the purchase. Then Derek basically rushed me out saying he’ll call me in the afternoon. Three days later and no call and when I tried to call his direct line it had been forwarded to the receptionist. I thought I would try to speak to the GM Ray who basically didn’t even try to listen and started yelling at a female, hiding behind his phone saying that “You bought a used car and they are sold as is” when I tried to speak he interrupted me and then said “maybe you should call back when you’re ready to listen”. I hung up because I WILL be coming in to the dealership to see if Vince/Ray would like to try to speak to me in that manner in person. Only at a car dealership can the GM get away with treating customers that paid for a car in this deplorable manner. As is to me means the dealership making a customer aware of any/all body damage to the vehicle so the customer can make an informed decision, which they failed to do. Now, instead of trying to do the right thing, the papers are signed and any customer service they had went with me as I drove off the lot. This dealership and these people I encountered are the epitome of a used car lot and it is mostly family members that work here because clearly if the general manager is allowed to treat customers that purchased a vehicle in this manner, he most likely is worse to the non family employees. The level of customer service at this dealership is appalling again, mainly because the GM thinks raising his voice is being a leader. I feel sorry for the customers that choose this awful place of business! As far as the warranties are concerned the majority of the time they don’t cover what they say they will cover! We did end up buying my mom a Hyundai thankfully elsewhere. Word of advice to Mike McDonald - get a new GM and start worrying more about customers than dollar signs! More

I had a wonderful experience at McDonald Hyundai! Zachary Nelson was very helpful, walked us through the features and components of the car, and was very clear with the whole process. The financi Zachary Nelson was very helpful, walked us through the features and components of the car, and was very clear with the whole process. The financing team helped a lot, too; I have a complicated job setup at the moment that makes financing difficult, but they found a way to make it work with no problems! More

Fantastic experience. Brandon West is awesome. The internet team was great and the finance person was a pleasure to work with. Buy your next vehicle here. Brandon West is awesome. The internet team was great and the finance person was a pleasure to work with. Buy your next vehicle here. More

Zachary Nelson made my experience with McDonald smooth and pleasant. He went out of his way to pick me up in downtown Denver when I needed a ride to the dealership. He got the car electronics set up fo and pleasant. He went out of his way to pick me up in downtown Denver when I needed a ride to the dealership. He got the car electronics set up for me, and gave me all sorts of incidental info that I would need as I get acquainted with my new car. The Finance Manager walked me through all the paperwork, and was responsive and cooperative when I wanted to change some warranty matters. More

Zach was extremely helpful and attentive to what I was looking for when buying a car. He also helped in setting up a loaner during vehicle maintenance. I would absolutely recommend Zach at Hyundai! looking for when buying a car. He also helped in setting up a loaner during vehicle maintenance. I would absolutely recommend Zach at Hyundai! More