McDonald Hyundai

McDonald Hyundai has the worst customer service regarding service. On August 29, when I when I had a recall to be done, they didn’t do anything due it wasn’t leaking. Yet, looking up my Vin number it still service. On August 29, when I when I had a recall to be done, they didn’t do anything due it wasn’t leaking. Yet, looking up my Vin number it still says it hasn’t been taken care of, still needs to be addressed. Also, a shout out to Nick Coloroso needs be be fired, he harassed me continuously on text message! This is after I confronted him, no courtesy or respect for customers! I also talked to another dealership about my vehicle and told them the issue I had with McDonald Hyundai, they said they get a lot of complaints about them!! More

Avoid the service department, I came in for a recall on my Hyundai Veracruz and they left my car outside of the service department for an hour before working on it. I had an appointment at 9:40. When I ask my Hyundai Veracruz and they left my car outside of the service department for an hour before working on it. I had an appointment at 9:40. When I asked the Nick Coloroso who was texting me, why my car was sitting outside and when I had an appointment they said oh I’ll look into it. Then my car went into the service department , where I was supposed to get a recall done. I waited over two hours not counting the hour my car sat outside the service dept. Then I was told to come down, in a cold text from Nick Coloroso that my vehicle was ready, other people had someone from Service come up and tell them their car was ready! How inconsiderate, I felt like I was a bothersome to them, Nick Coloroso said you’ll get an email on the invoice without any communications face to face no respect on what the procedure had been done on my car. They also redid my trip meter back to zero, as if not to tell me how far they drove my vehicle, WHY??? Very deceptive., The invoice in my email also said they didn’t change out the part, because it wasn’t leaking. They just change the oil on the recall. No explanation from Nick Coloroso, while I was there, and mind you they weren’t busy either, deceptive, so what happens if this starts leaking later do they replace it then? I’m not going back to McDonald Hyundai dealership. Being honest, I don’t recommend this dealership. Yes it’s a beautiful building, but the people in it have to take a lesson in how to treat people with respect. I will never return to this dealership nor will I ever recommend anybody else to go there either.! People need a lesson to have respect and courtesy towards all customers! More

Great place to buy/lease a new car. Jawad was extremely personable and a pleasure to get to know throughout my experience at the dealership. He was also very knowledgeable about the veh Jawad was extremely personable and a pleasure to get to know throughout my experience at the dealership. He was also very knowledgeable about the vehicles I test drove and patient in answering all my questions. I'm very happy with my new car thanks to the painless experience in obtaining it and great staff at McDonald Hyundai. More

Great folks, excellent service. Billie McMillen did a brilliant job of listening to our needs and coming through with options that fit our budget. No games or upselling, just sound Billie McMillen did a brilliant job of listening to our needs and coming through with options that fit our budget. No games or upselling, just sound advice and impeccable service. Couldn't be happier with her! More

Great service. Kevin went over and above to get us the exact car we wanted. We will definitely be back! Kevin went over and above to get us the exact car we wanted. We will definitely be back! More

I loved this place. Garrett did not pressure me at all. He listened to what I was looking for and went over the options so I could make my best choice. When I decided w Garrett did not pressure me at all. He listened to what I was looking for and went over the options so I could make my best choice. When I decided what I wanted, he also went and got me the best price. I know it was the best price because it was several thousand dollars less than what I offered on the new car. I suggest you go there first and at least try to find what you are looking for because I'm confident you won't need to go anywhere else. More