McDonald Hyundai
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We had never worked with McDonald Hyundai before, we live a long ways away. When we found the car we were looking for in the right price range there, we made the trip. Micah helped us out. He was informa a long ways away. When we found the car we were looking for in the right price range there, we made the trip. Micah helped us out. He was informative, helpful and did his best to work with us on getting the payment we wanted. In addition he helped us get the accessories for our new car to made it more dog friendly for our pups. A real pleasure to work with! More
We walked into McDonald looking to check out some newer SUVs to get us through ski season and that is when we met Haley! We initially showed up looking for a Kona unfortunately they didn't have any left SUVs to get us through ski season and that is when we met Haley! We initially showed up looking for a Kona unfortunately they didn't have any left so we kinda just chatted. Haley got to know us, we described our what we wanted in a car and our 'need' and Haley said she would keep us in mind and help us find our vehicle. She literally called us the next day to tell us about a car that was being traded in we needed to see ASAP. She spoke about how it was basically exactly what we discussed we needed. She ended up showing us a 2019 Hyundai Tucson a (car we hadn't been considering) and we kinda fell in love with it. It was awesome to work with a sales person who is truly trying to problem solve for her clients. When the time comes I'd love to work with McDonald and Haley again! More
Fair price and great service. Micah was easy to work with, listened and responded to my needs. He delivered a fair deal that got me into a beautiful new Tucson. Micah was easy to work with, listened and responded to my needs. He delivered a fair deal that got me into a beautiful new Tucson. More
Unprofessional HORRIBLE EXPERIENCE. My car was being serviced for a minor leak after Derek the sales manager sent my car to a Denver auto body shop for a scratch repair due to his emplo My car was being serviced for a minor leak after Derek the sales manager sent my car to a Denver auto body shop for a scratch repair due to his employee the day I purchased the vehicle. 4 days later after dropping my vehicle off, Danielle updated me they received trace powder & would further let me know about any other updates. I picked my car up from Rob the foreman's residential home @ 10 p.m. & accumulated 70 miles. I spoke to Danielle about why the car would be taken home without my permission when it was supposed to be serviced. Her response was she didn’t do anything illegal, she is new & Rob left the dealer at 7:30 pm & 70 miles was a lie. However, the foreman who serviced my car said there was supposed to be authorization I never once gave them permission or was even notified when I spoke to Danielle the same day. BETH the general manager of this lot then tells me the Foreman took my car to an acupuncture doctor's appointment and then home to his personal residence & that's where the mileage accord. WHAT DOCTORS OFFICE IS OPEN AT 7:30 pm? Not once did the general manager find any remorse in this situation she was rude while speaking to me took her an entire day to reach after picking up the vehicle from the residence. More
Do not attempt to trade in a vehicle. They will low ball you a few thousand under the rough dealer trade in, as noted by KBB or NADA. There was no personal connection, as well as no incen They will low ball you a few thousand under the rough dealer trade in, as noted by KBB or NADA. There was no personal connection, as well as no incentive to negotiate any change in sticker price. What you see is what you get. I have bought my last two vehicles from this dealer, and I will not be returning for a third. I will go elsewhere. I can pay MSRP anywhere, what's the point of picking this particular dealer? Loyalty and return business is not what matters. Only money talks here. More
Working with Brandon was great. We got really busy and he reached out and informed us of several benefits. I was able to schedule a last minute appointment and he worked with his fi We got really busy and he reached out and informed us of several benefits. I was able to schedule a last minute appointment and he worked with his finance team to get us a great deal and out the door really efficiently. We really appreciate Brandon and his team and their help. More
AVOID MCDONALD HYUNDAI SERVICE DEPARTMENT! I used to be a loyal, regular customer and gave them the benefit of the doubt on previous mistakes...overcharging for work, charging for parts t I used to be a loyal, regular customer and gave them the benefit of the doubt on previous mistakes...overcharging for work, charging for parts that weren't installed, etc. We're all human, right? But, after my Tucson was damaged last September courtesy of the tik-tok challenge it became clear that McDonald Hyundai service is simply INEPT. Once again, parts were charged for and never included. Communication is extremely poor...virtually impossible to reach by phone...only slightly better when texting your service advisor. The service dept. manager was rude to my wife. Finally, they mishandled payment and came after us nearly a year later for more money, threatening with a collection agency. Unbelieveable! McDonald has lost my business forever. Likely I won't buy another Hyundai, thanks to McDonald. More
I came to the dealership to inquire about the lease special for July. Kyle McMillen was so kind and thorough with educating me about the electric vehicle. I was very impressed with every aspect of pu special for July. Kyle McMillen was so kind and thorough with educating me about the electric vehicle. I was very impressed with every aspect of purchasing my Ioniq 5. If I have any questions, Kyle and Billie McMillen are eager to help me. I was apprehensive about the process, because I am a widow and this was my first purchase of a car alone. I am thankful to have had such caring, knowledgeable people helping me in every way. More