McDonald Hyundai
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service, Fair pricing,friendly, Good communications before and after purchase.Financial communications and explanations were easy to understand.salesman spent a lot of time demonstrating all the exciti before and after purchase.Financial communications and explanations were easy to understand.salesman spent a lot of time demonstrating all the exciting new components we were unfamiliar with. Thanks for a good experience, McDonald Hyundai!😎 More
Amazing place. Vinny was the best! Knowledgeable and got me in and out very efficiently. Amazing customer service, and great attitude. The car is amazing, I would d Vinny was the best! Knowledgeable and got me in and out very efficiently. Amazing customer service, and great attitude. The car is amazing, I would definitely recommend to friends and family! Especially to Vinny. More
A very good experience at McDonald Hyundai. Our salesman, Micah introduced the Hybrid Tucson, provided detailed but clearly communicated information. I experienced no sense of sales pressure, Our salesman, Micah introduced the Hybrid Tucson, provided detailed but clearly communicated information. I experienced no sense of sales pressure, just a willingness to help us evaluate our options. Very very satisfied with all aspects of the service. More
Had a great experience purchasing my new GV80. Brandon was very knowledgeable and professional. He made the purchase a great experience. Brandon was very knowledgeable and professional. He made the purchase a great experience. More
We had a great experience buying our Tucson from Micah at McDonald Hyundai. He was honest and upfront regarding the cost. No presure at all on upgrades dealers like to add in at the time of final sale. If w McDonald Hyundai. He was honest and upfront regarding the cost. No presure at all on upgrades dealers like to add in at the time of final sale. If we did not want it he said ok and moved on. It was truly a stressfree car buying experience, We would recommend McDonald Hyundai. More
Micah Levy is the kindest, smartest and most honest salesperson! Go see him you will not be disappointed! The Hyundai brand is in safe hands with him! salesperson! Go see him you will not be disappointed! The Hyundai brand is in safe hands with him! More
Payton was extremely knowledgeable about the Hyundai vehicles, specifically the 2023 Palisade that we were interested in. He was super patient and walked us through all of the vehicle settings and custo vehicles, specifically the 2023 Palisade that we were interested in. He was super patient and walked us through all of the vehicle settings and customizations. We love our new Palisade and really enjoyed our experience at McDonald Hyundai. More
There has been a weird noise coming from my engine for about a week and a half upon deceleration. I called my nearest Genesis/Hyundai dealership to schedule an appointment to get it looked at. Once I ge about a week and a half upon deceleration. I called my nearest Genesis/Hyundai dealership to schedule an appointment to get it looked at. Once I get there and checked in I started working from the waiting area. About 10 minutes later, I was told that I probably shouldn't wait because it can take between 1 - 3 days to diagnose. Which was not disclosed when i made the appointment. Emily the Genesis service rep explained their diagnosis process and told me she could reschedule if I needed to bring it in at a later date but that it had to be during the week as the diagnosticians don't work on the weekends. So I rescheduled for Monday 5/29 for 7 am. When I returned the following week, Emily was not there and someone else checked me in, informing me that there was a loaner wait list and that i would be added to it in the event the car would take longer than 3 days. but that i should hear from someone later that day or the next day for an update. They provide a lyft home and then crickets for 2 days, and i finally reached out Tuesday before close to see if i had maybe missed a call or something and they told me Emily had gone home for the day and they'd leave a note for her to call me back on Wednesday. Wednesday afternoon and I had still heard nothing so reached out again at which point Emily texts me to say she was hoping to get my car in to see someone later that day or the next day... At this point i am very frustrated as I have been stranded and car less for 3 days now with no apparent end in sight, racking up uber bills to get to work and run errands. On Thursday still no update or anyone reaching out. So for the 3rd time I followed up to see if Emily would provide me some insight into what was going on with my car. I get a reply that there is still no update on the cause of the issue. I asked again for a loaner which the reply was there are not any, but 'fingers crossed' for an update tomorrow. After 4 full days of being car less, I am very frustrated with the lack of communication and service from the McDonald team and the Genesis rep Emily. If this was going to be a full week ordeal, it would have been nice to know that in advance. I feel like this process was deceiving and I was strung along to leave my car which isn't a cheap monthly fee to have access to, to get serviced within 3 days when it didn't make it in front of a technician for over 4 days. Still without a car or an eta and not happy with the service from McDonald Hyundai. After 5 days with no update, I ended up just ubering down to go pick it up because there was no point in continuing to wait going into a weekend when she told me there would be no one that could work on it anyway. When i returned to pick up my car, she wouldn't look at me and acted as though I wasn't there....will never go to this dealership for service again. More
This dealership is built on fraud, lies, and deception. We were buying a car in the shortage crunch and knew there was no bargaining on the price. We didn't haggle. We were happy to pay MSRP and in cash. O We were buying a car in the shortage crunch and knew there was no bargaining on the price. We didn't haggle. We were happy to pay MSRP and in cash. Once the car came in, our agreed upon price and terms were reneged. They added options to the car that were not asked for and worse, they said we couldn't pay cash and HAD TO FINANCE through them. They changed the terms and said we had to carrying a note with them for a minimum of 6 months! Who does this? Liars and cheats - that's who. We immediately purchased a car from a different dealership, and when I called to tell them why, they hung up on me. They said that this was what they wanted, and we were lucky they weren't charging a premium over the MSRP. They thought they had us over a barrel because we were to pick up the car the next day. Do not go to this dealership. They value engorged profit above integrity, truth, and honesty. Suzanne Dumont, in particular, was the initiator of this ruse. She has great reviews, but do not believe them. She saw only one thing - more money for her - and stuck to her guns - even hanging up on me when I expressed (without raising my voice) disappointment with the way we were treated. Save yourself grief and money. Go buy your car elsewhere. More