McDonald Hyundai

They are liars. The sales person lies/hides the fact that their used car had accident before. They also asked extra $2000 fees besides what they posted online. Buyers beware, never do business with them. their used car had accident before. They also asked extra $2000 fees besides what they posted online. Buyers beware, never do business with them. More

I actually bought my car a 2012 Hyundai Veloster from McDonald Hyundai and while I was the buying process was not horrible, we were at the dealership for a total of 7hours. What I want to talk about is t McDonald Hyundai and while I was the buying process was not horrible, we were at the dealership for a total of 7hours. What I want to talk about is the poor service I have received twice at the repair shop. I brought my car in for an oil change, tire rotation, and I had a coupon for a free balance check. They told me it would take an hour so I left for lunch with a friend and came back. They still were not done. 3 hours later I got a call that they did the balance check and I needed to have my tires balanced. I went back to the dealership and sat in the waiting room for another 2+ hours waiting for them to finish my car. When I got in my car, not only did she say they did not have the time to update my computer system, but I had three recalls on my car that they could not get to, and it had not been washed or vacuumed. The girl working felt so bad she said next time I came in to give them this card for a VIP cleaning. Fast forward 2-3 months and my Veloster started driving funny. I brought my car in early on a weekday morning. There was me and three guys there waiting for the shop to open. I drive in second, but I was helped last. The service department guy was snarky, and talked as if I didn't know what was going on with my car. He said "WOW you have 4 recalls on your car" I explained the story from the last time I was there and I got a "sorry." I gave him my VIP cleaning card the girl told me to use, and was shuttled to work. They told me they did not have a car to borrow, but that they would pick me up from work so I needed to call and let them know what time. I called and called, and no one answered. I had to have my husband drive from Colorado Springs to DTC after he left work early to get me. I did not hear a word about my car all day that day. It wasn't until 1PM the following day, they called my husband and said that my car would be ready in an hour. When I got there to pick it up once again my car was not clean inside or out. I called the dealership to let them know and the response I got was "Well next time you need to let us know." I explained that I had given them the card for the VIP cleaning and it had been stapled to my work order. He didn't know what to say except make sure you remind us next time you are in. They had my car for a total of 31 hours, and they only got the recalls taken care of. Even though I bought my car here, and tend to be very loyal, I think I will take my car the arapahoe hyundai next time for service. My car is leased, and I don't know if that has anything to do with how they treat me, but they need to know at the end of my lease they're getting it back. So all the hurried jobs they do and not cleaning it or fixing stuff in a timely or proper manner, it is all coming back to you when I trade my lease in. More

I recently purchased a 2013 Hyundai Santa Fe from McDonald Hyundai. The experience exceeded my expectations. I was a bit apprehensive purchasing a new car out of state, but Hamid put all of my conc McDonald Hyundai. The experience exceeded my expectations. I was a bit apprehensive purchasing a new car out of state, but Hamid put all of my concerns to rest. He found the car I was looking for and held it as I made travel arrangements. Hamid was kind enough to pick me up from the airport. When we arrived at the dealer, he was having my car buffed out and had all the paperwork prepared. Hamid spent a lot of time showing me all the features of my new Santa Fe. Ron, the business manager, was great to work with also and was able to match the financing I had arranged. Hamid and Ron respected that I was an informed buyer on a tight schedule. They did everything they could to make the purchase as streamlined as possible and get me on the road. I would give them 5+ stars and highly recommend them. More

My wife and I visited this dealership thinking that we weren't going to be able to get financing because of my low credit score and her not having any whatsoever and they were able to help us out. They go weren't going to be able to get financing because of my low credit score and her not having any whatsoever and they were able to help us out. They got us into a 2008 Hyundai Santa Fe which we absolutely love! If it wasn't for michelle and shane working so hard to get everything done with the bank, we would still be without a car. Just wanted to say thanks to them and mcdonald hyundai for everything they have done!!! More

He has been very helpful during the whole process and his sales manager (I forgot his name) is nice to deal with. The reason I gave them 4 is because the paper work process was SLOW...They need to have some sales manager (I forgot his name) is nice to deal with. The reason I gave them 4 is because the paper work process was SLOW...They need to have some snacks for customers. Also they need to have better knowledge about the car and the accessories that come with it. More

The sales associate I dealt with was so rude in response to my email correspondence that I went to another dealership the next day and bought a new car. I guess he doesn't realize that treating a person bad to my email correspondence that I went to another dealership the next day and bought a new car. I guess he doesn't realize that treating a person badly means that person will tell 10 friends about their experience. I was contacted by management after I forwarded his emails to them. Manager was very apologetic but it was too late by then. More

We had a great experience purchasing our 2012 Hyundai Sonata Hybrid. We felt relaxed and non-pressured. Torii Beeding (Sales) was awesome! Very knowledgable and patient. Shane in Finance was fast and Sonata Hybrid. We felt relaxed and non-pressured. Torii Beeding (Sales) was awesome! Very knowledgable and patient. Shane in Finance was fast and friendly! We love, love, love our new car, and highly recommend this Dealership! More

George Lee worked with me until we located an extraordinary 2011 Elantra. Friends agree that this car is incredible. Shane expertly closed the deal. Dona extraordinary 2011 Elantra. Friends agree that this car is incredible. Shane expertly closed the deal. Dona More

MacDonald Hyudai was everything I could have wanted in a car buying experience. I had a most unfortunate afternoon at a dealership here in Albuquerque, NM. I went online and TJ answered the call. I got e car buying experience. I had a most unfortunate afternoon at a dealership here in Albuquerque, NM. I went online and TJ answered the call. I got exactly the vehicle I wanted at an incredible price. I had to fly to Denver and drive my new Elantra back to NM, but it was well worth the effort. I love the car. The only thing better than the car is the service I received from TJ, Omar and the MacDonald team. If you are looking for a high quality vehicle at a great price and customer service to match, I heartily recommend TJ Kelly at MacDonald Hyundai in Littleton. The morning I arrived to pick up my Elantra TJ was front and center with all the paperwork ready to go. He took great care to show me all the features of the car, yet I was still only at the dealership for about an hour. That was very important to me since I was going to have to drive 400 miles back home the same day. If you are looking for an excellent vehicle, priced honestly, and a salesperson who will work hard to service your particular needs and circumstances, I strongly suggest you contact TJ Kelly at MacDonald Hyundai in Littleton. I am absolutely thrilled with my purchase and the level of guest service I experienced. TJ's direct phone is 720-283-5182. More

I had heard horror stories in dealing with car salesmen from my friends, but it wasn't my experience, until I entered the McDonald dealership. This was the worst experience ever. The price I was given from my friends, but it wasn't my experience, until I entered the McDonald dealership. This was the worst experience ever. The price I was given during the negotiation period was greater than the advertized price. In addition, I overheard the salesperson in the hallway saying that he didn't like me, and didn't want to work with me. Really? I was in tears on the way home. More