McDonald Hyundai
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,120 reviews
2014 Hyundai Santa Fe Purchased First off, I hate car shopping. No offense to Jeff and those at McDonald Hyundai that helped out but like buying a house I feel it takes an inefficien First off, I hate car shopping. No offense to Jeff and those at McDonald Hyundai that helped out but like buying a house I feel it takes an inefficient amount of time to close the deal with an inordinate amount of signatures and unnecessary forms/request for information. So, I did my research on cars on the internet and decided on which one I wanted through the USAA car buying service with a 'guaranteed savings'. I even went through the pre-approval process for financing hoping to speed up the process at the dealer. Corey was very courteous and prompt responding to my online queries and questions regarding their inventory in stock and setting up a time to go in to do a test drive. Jeff helped to complete the sale since Corey was assisting someone else when we got there earlier than our appointed time. Other than the Base MSRP, in the end, nothing else really matched up. The "USAA certified dealer MSRP discount" varied by $1000 when I finally got my purchase agreement and the total sales price did not include the optional dealer accessories (as it did on USAA's estimates) roughly another $1000. Taxes and fees also weren't included in my USAA estimated dealer price so I get that the ~$1000 variance could have been there and that all prices were subject to vary 'depending'. Anyhow, while I know I could walk away at any time, Shortline & Arapahoe Hyundai both had the same vehicle and I had the same or similar 'guaranteed savings', the prospect of repeating the same painful process elsewhere, with yet another sales team and wasting yet another 4 - 5 hours of my life/time meant I stuck it out despite seriously considering at the 3rd hour to do so. I completed the deal (Rune in finance was very thorough and knows his job well!) and I walked out with the 2014 Hyundai Santa Fe. Just note bottom line or total cost is what matters (the rest just distracts from that number) and that if you go through USAA that 'dealer MSRP discount' and TRUECar estimate will not necessarily match up with what the dealer writes up on your purchase agreement. It is your prerogative to call them on it but its in the fine print regarding estimated values. Also, if you want a down payment larger than they are able to process on credit, save yourself a return trip and bring in a bank/personal check. Needless to say, I test drove the two vehicles I looked up and walked out with one. However, as I have only had the 2014 Hyundai Santa Fe less than a day for approximately 15 miles (before I get the email to do this review), I doubt I'm qualified to comment on the quality and reliability of the car other than its been purchased and its sitting in the garage. Ask me again when its had 30k+ or 100K plus miles! That said, the Santa Fe drives comfortably and has some great features, many of which I don't care if its on it or not (since I view cars as functional tools to get me from A to B). It is indeed the car I researched and wanted, and as of day one can report is in working order. More
return buyer I bought my last Hyundai 9 years ago from this dealership and looked forward to returning for an upgrade. Roger did a great job on working with me on I bought my last Hyundai 9 years ago from this dealership and looked forward to returning for an upgrade. Roger did a great job on working with me on price. He is so much fun to work with and I trusted the service and advice he gave. He made the experience fun! More
review of Hyundai purchase I worked with Brad for my Hyundai Santa fe sport. Very helpful and cooperative to work with; would definitely recommend anyone. I think Hyundai offer I worked with Brad for my Hyundai Santa fe sport. Very helpful and cooperative to work with; would definitely recommend anyone. I think Hyundai offers the grt value for money. More
Jesse The entire sales team was extremely friendly and helpful. I felt they explained everything very clearly and made me feel confident in my purchase. I The entire sales team was extremely friendly and helpful. I felt they explained everything very clearly and made me feel confident in my purchase. I will definitely recommend others to visit McDonald Hyundai for their next car purchase. More
Wonderful experience! Had to have my car towed in for service so it was not a scheduled visit and I was very concerned because my car was overheating. The guys in the servi Had to have my car towed in for service so it was not a scheduled visit and I was very concerned because my car was overheating. The guys in the service department were AMAZING. So friendly and so helpful. One of them even let me use his phone charger. They went above and beyond to make the whole experience less stressful. I would highly recommend this service department to anyone. This was my second visit and both were great. More
Awesome experience We had a great car buying experience with Suzanne. She wanted to make sure we received the right car for our needs. She allowed us to test drive and l We had a great car buying experience with Suzanne. She wanted to make sure we received the right car for our needs. She allowed us to test drive and look at numerous cars insuring we chose the right car. Her sales approach was friendly and sincere without being overbearing. I would highly recommend the McDonald Group and Suzanne Dumont for your next car purchase; new or used. More
Fantastic car buyimg experience! The staff was fantastic, professional and great sense of humor. Suzanne was very knowledgeable about the product and couldnt have been more helpful. The staff was fantastic, professional and great sense of humor. Suzanne was very knowledgeable about the product and couldnt have been more helpful. LOVE MY NEW SONATA SPORT! More
customer I wish I had thought to turn my phone on and video taped him yelling and cussing in the office. I'm a frustrated customer...he should be NICE I wish I had thought to turn my phone on and video taped him yelling and cussing in the office. I'm a frustrated customer...he should be NICE More
Kristy is the Best Kristy Woodyard at McDonald Hyundai helped me recently with the purchase of my new Santa Fe Limited. She was awesome to work with and has continued to Kristy Woodyard at McDonald Hyundai helped me recently with the purchase of my new Santa Fe Limited. She was awesome to work with and has continued to follow up with me months after the purchase to make certain things are going well. I have NEVER had a sales person follow up after the sale. Kristy is truly genuine and I would highly recommend working with Kristy for your next purchase. More
Better then expected I originally was trying to purchase a car through my bank but when I got there the car was already sold. The friendly salesman help me pick out a new I originally was trying to purchase a car through my bank but when I got there the car was already sold. The friendly salesman help me pick out a new vehicle that met all my needs and was still in my price range. On top of that I was able to look at a new model of the car I had originally intended to purchase and found that it would not have met my requirement. So in the end I ended up getting the car with the features I actually wanted and for a better price. More