McDaniels Volkswagen

2 weeks for an oil change? Five months ago I bought a new 2018 VW Tiguan from McDaniels VW. I called to make an appointment for an oil change and was told it would be two weeks Five months ago I bought a new 2018 VW Tiguan from McDaniels VW. I called to make an appointment for an oil change and was told it would be two weeks at the earliest. Five years ago I purchased a new Subaru which I still own from McDaniels Subaru. I decided to call McDaniels Subaru to see if they could change the oil on my VW and was told it would be 2 weeks at the earliest. After spending approximately $70,000 over five years you would think that a customer could get a 20 minute oil change without having to wait 2 weeks. Read the reviews before buying a car from McDaniels VW or Subaru. Unless, of course, good service is not a priority for you. More

Worst experience I have had in 35 years of loyal VW purchase I have been a VW customer for over 30 years and this is my first time leasing an auto. At the end of my lease I opted to buy a Toyota instead. They I have been a VW customer for over 30 years and this is my first time leasing an auto. At the end of my lease I opted to buy a Toyota instead. They made the turning in process with my VW incredibly difficult. They refused to take their own car back despite Toyota agreeing to turn it in as part of my new purchase. I have had to spend no less than 5 hours of my own time trying to get them to accept their own vehicle. I had to wait for their service department to come out and inspect the vehicle and was given a 4 hour window of just waiting around the dealership since that is where the vehicle is now. Everyone there knows how to say I am sorry and no one can problem solve anything outside the norm. It is like they have scripts that they are not allowed to veer off of no matter what the situation. Needless to say VW has lost a customer for good and I plan on letting as many people as possible know just how bad their service is. My experience with them clearly speaks to the value they believe their product has. Disappointing to say the least. More

Thank You, Christopher Jackson and Mazda Family!!! This journey was crazy! but Christopher helped me and also listen to every word I had to say about my old car and what I wanted in my new car. The ent This journey was crazy! but Christopher helped me and also listen to every word I had to say about my old car and what I wanted in my new car. The entire staff is AWESOME and works great with each other. I am now apart of the Mazda family. Naffey More

Short staffed dealership/Horrible customer service The dealership is short staffed badly in the service department! The staff Member Eddy has horrible customer service, hanging up the phone serveral ti The dealership is short staffed badly in the service department! The staff Member Eddy has horrible customer service, hanging up the phone serveral times. I was issued the wrong part, that was more expensive than the correct part. I was then guaranteed the part would be here Tuesday . When I call Tuesday I was told The ball was dropped in the part would now be here Wednesday .I waited a total of 10 days for one part issued an incorrect price and then hung up on I am so upset that McDaniel dealership is my only dealership in Columbia South Carolina. Considering selling my vehicle More

Easy, fast, friendly My experience purchasing my new car was very nice. Tiffany Tucker took good care of me and was very helpful. Rich Pavlick took the time to find a car My experience purchasing my new car was very nice. Tiffany Tucker took good care of me and was very helpful. Rich Pavlick took the time to find a car that fit all my needs. They were very helpful. I will recommend family and friends to your dealership! More

Syvelle Newton is your guy! I worked with Syvelle and he was so professional and very great to talk to. What I enjoyed most he was able to answer all gamecock questions and still I worked with Syvelle and he was so professional and very great to talk to. What I enjoyed most he was able to answer all gamecock questions and still handle us with respect. Top notch guy please go see him! More

VW Purchase #3 Simply LOVE it!! I'm a three time purchaser. I've been purchasing with McDaniel's VW since 2013. I love the vehicles (all Passats), the service and Simply LOVE it!! I'm a three time purchaser. I've been purchasing with McDaniel's VW since 2013. I love the vehicles (all Passats), the service and my personal sales rep, Mike Nolan is "exceptional". Highly recommend the dealership ~ They make the buying experience right!! Sincerely, G. Johnson More

Great service Great customer service Leroy got me wat I wanted never thought about a Volkswagen but once I got inside and seen all that room... I was sold.... Good Great customer service Leroy got me wat I wanted never thought about a Volkswagen but once I got inside and seen all that room... I was sold.... Good look Leroy and terry More

Great experience; customer service is top-notch. Great customer service. David Houser was knowledgable, attentive, clearly experienced, and worked to make a deal to suit my needs. I would highly reco Great customer service. David Houser was knowledgable, attentive, clearly experienced, and worked to make a deal to suit my needs. I would highly recommend him and the entire team at McDaniels. More

Great and very friendly It was a great experience to deal with Wayne and he helped me find the truck that was for me and wasn't just trying to make a sale he really had my in It was a great experience to deal with Wayne and he helped me find the truck that was for me and wasn't just trying to make a sale he really had my interest in his heart More