McCurley Chevrolet Cadillac

Took my Cadillac XT4 to McCurley to replace a transmission sensor. They had my car for 18 days. When it was delivered to me it was absolutely filthy inside! One panel was completely broke, driver transmission sensor. They had my car for 18 days. When it was delivered to me it was absolutely filthy inside! One panel was completely broke, drivers leather seat was sliced and scuffed. Drivers door panel was all scratched up and marks everywhere. The carpet and surrounding areas filthy, scuffed up and scratched. Speaker cover was smeared with a substance. White scratch mark on the exterior of door. Stay away from this dealership! More

I've called this place numerous times over the last month to fix my vehicle that's under warranty. I get an answer from directory and once transferred to service I never get an answer. I've left message to fix my vehicle that's under warranty. I get an answer from directory and once transferred to service I never get an answer. I've left messages by never get a call back. So frustrating! More

The work they do is fine but don’t expect them to adhere to the schedule you set with them or treat you in a respectful manner. Once you’ve paid for a brand new vehicle the customer service goes out the win to the schedule you set with them or treat you in a respectful manner. Once you’ve paid for a brand new vehicle the customer service goes out the window. More

Marcus and Sonny really cared about what our needs were! They looked at what we needed and gave suggestions as we searched. The large selection in such a small area will assure you find what you are looking They looked at what we needed and gave suggestions as we searched. The large selection in such a small area will assure you find what you are looking for. I would for sure come back and buy again! More

Liars and cheats at McCurley Chevrolet in Pasco, especially Kevon Bailas. Placed an order for a Tahoe in Oct. 2021. Kevon neglected to tell me that the 2022 models came with a 6.2L, so I requested h especially Kevon Bailas. Placed an order for a Tahoe in Oct. 2021. Kevon neglected to tell me that the 2022 models came with a 6.2L, so I requested he update my order for that engine in Dec. 2021. After a long wait for my family, my order was finally accepted in May 2022. Come to find out, my order did not have the 6.2L. Kevon told me the order got “reverted” back to the 5.3L since all 6.2L engines stopped production. After calling numerous other dealerships, I found out this was not the case and Kevon was hustling me, so I yet again requested he change my order to the engine I wanted. Several weeks later, I discovered my Tahoe had been built and was being shipped to McCurley. I called the ordering manager, James, to ask him what the deal was. He indicated that it was built with the 5.3L and there were never any requests to update the engine. He confronted Kevon and Kevon blatantly lied to him, stating that I never asked him to change the engine and my conversations with him never happened. Beware of this dealership and their employees. Remember the name Kevon Bailas and try not to get hustled like I did. I am lucky I was able to place an order with Dave Smith and will be getting a 6.2L Tahoe in 3-6 months. More

We got our GMC Yukon at McCurley and was assisted with the process by the sales rep Jairo. Jairo made sure the process went smooth and super fast which as a contractor i can appreciate very much. i recom the process by the sales rep Jairo. Jairo made sure the process went smooth and super fast which as a contractor i can appreciate very much. i recommend you find this gentlemen for a serious no gimmicks no frills type of sale. McCurley as a whole is a reputable dealer well worth your money. More

Our car salesmen was Jairo Camacho and our financial helper was Jordan, I loved the vibe the personality just a great person and salesmen and financial person , I would HIGHLY RECOMMEND them and mccurl helper was Jordan, I loved the vibe the personality just a great person and salesmen and financial person , I would HIGHLY RECOMMEND them and mccurley, he was real patient with us not pushy worked with us with everything until I found the one I loved, We asked a lot of questions and he answered each and every one of them, we left with a 2017 Jeep Cherokee ❤️❤️ Yay Thanks again Jairo and Jordan for making this possible for us 😁❤️ More

Don't buy from these guys. They sold me a truck with the additional maintenance and extended warranty. Two days later the check engine light comes on. They tell me it was just an old code that never got cle additional maintenance and extended warranty. Two days later the check engine light comes on. They tell me it was just an old code that never got cleared and they would clear it for me. 2 weeks later it came back on and things started to shut down. Remote start no longer works, trailer brakes need servicing, navigation display frozen and unresponsive to touch. Received a message from OnStar that I needed to get truck in for service within 7 days as they detected engine/transmission failure. Brought it back in because I has been on their repair schedule for 2 weeks and they still couldn't get me in for 2 more weeks. They checked it and said a glow plug was bad and they would get one ordered so they could change on my service day. Service day came and went and they didn't even look at my truck. I have been having to get rides to and from work. I had to call them for an update, and they told me they don't know what is wrong with my truck. My husband went in the next day and they still hadn't looked at my truck. Now they are telling me it is definitely the glow plug and it is not covered, however, it was a covered repair 2 weeks ago. More

We bought our 2022 suburban from Dennis Kennedy. He was great to work with, very pleasant, personable and knowledgable! I would recommend anyone looking to buy a vehicle to work with him! great to work with, very pleasant, personable and knowledgable! I would recommend anyone looking to buy a vehicle to work with him! More