McCombs Ford West

Our 4th car from McCorbs So I recently just bought my 4th vehicle at McCombs and I wanted to take a minute and say thank you to my salesman DJ. I also wanted to get a special So I recently just bought my 4th vehicle at McCombs and I wanted to take a minute and say thank you to my salesman DJ. I also wanted to get a special thank you to Brian the Sale's Manager. Like a said it's the 4th car I have bought here and like buying a car anywhere there is stress and negotiations during the deal but DJ was great at making it work. I have great credit and I was pre approved before I started looking for a new truck but it didn't make finding the right truck at the right price any easier. I am very picky when it comes to buying a truck and I know I can be hard to deal with too. DJ stayed with me the entire time and made sure I got everything I wanted and that I was completely satisfied with the deal before I went in to sign. In the end they had to bring in a truck from out of town to get me what I wanted and they didn't hesitate to make the drive to get it. They gave me a good deal on my trade and never pressured me to up sell or buy anything I didn't want or need. We are looking at the 2018 Ford Expedition when it comes out and our first stop will be at McCombs to talk to DJ and Brian. More

Horrible customer service I was treated like a complete idiot by one of the salesman, he used that "women don't know about cars attitude" stating that I was ignorant and was be I was treated like a complete idiot by one of the salesman, he used that "women don't know about cars attitude" stating that I was ignorant and was being taken advantage at other dealers. That is certainly not the way you talk to a customer. I had never felt any less for being a woman and here I did. More

Great customer service, amazing prices Red McCombs West has a customer for life! Everyone I talk to that is lookijg for a car I recommend visiting them. John Higginson was extremely profess Red McCombs West has a customer for life! Everyone I talk to that is lookijg for a car I recommend visiting them. John Higginson was extremely professional and took care of all my concernes and even took care of me after the sale. I believe each manager on duty came up to me personally each time I went in to thank me for my business, and the the finance guy Jamey was great! This place is top notch! More

Worst DEALERSHIP in San Antonio The salespeople are trained to lie and pressure you into buying a vehicle. Everything the salesperson told me turned out to be a lie, I've had 3 repai The salespeople are trained to lie and pressure you into buying a vehicle. Everything the salesperson told me turned out to be a lie, I've had 3 repairs in 3 months since I purchased my vehicle and not one of them was covered as promised by the salesmen. If you're buying a car go somewhere else or buy anything but a Ford. More

Shady to say the least I went here with my son so he could purchase his first vehicle, since he got his first job. We had all the data with us on the rebates and cost, then I went here with my son so he could purchase his first vehicle, since he got his first job. We had all the data with us on the rebates and cost, then someone in the back area behind desks started adding all this other stuff and changing numbers left and right.. I gave him 15 minutes to fix it and then I was leaving. All of the sudden some general manager comes out who stated "I just got here", " I told him what do you want" he hit my car with his hand and said have a nice day. Where were you when I was asking for someone else to come and let's get this done. Went to Jordan Ford upgraded from an SE to an SEL and got it for $1,600 less than the SE and no issues More