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McCombs Ford West
San Antonio, TX
1,974 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,974 reviews
March 01, 2024
I found the sales department excellent especially my salesman JD. Overall the dealership rates 5 stars. salesman JD. Overall the dealership rates 5 stars. More
by bill1430@sbcglobal.net
March 01, 2024
Juan was very professional. He was very knowledgeable about the vehicle. He had many different options to choose from. Juan took the time to make sure all of my customer service He was very knowledgeable about the vehicle. He had many different options to choose from. Juan took the time to make sure all of my customer service need were met through the entire process. He is a true professional and a great asset to the McCombs Ford West family. More
by Cmarbaker93
February 29, 2024
William and the whole McCombs Ford West team made buying my first new car an unforgettable experience. William was so patient and reassuring throughout the whole process and really took the time to show us my first new car an unforgettable experience. William was so patient and reassuring throughout the whole process and really took the time to show us everything being a ford owner had to offer. I wouldn’t have wanted to go with anyone else. 5 ⭐️’s all the way across the dealership. More
by Kristalyann
Employees Worked With
Tre Styles, William Salinas
February 28, 2024
Trash service. Clay was a nightmare. The managers were not helpful. Clay delayed me bringing in my truck and then assures me it would be diagnosed within 3 days. Clay was a nightmare. The managers were not helpful. Clay delayed me bringing in my truck and then assures me it would be diagnosed within 3 days. Then he lies about that and says he never said that. Ultimately, for a bed light switch, they could not figure out the issue and gave me every excuse and would not update me. Had my truck for over 31 days and never solved it. I show up randomly and my truck is sitting in a parking lot collecting leaves in the bed not being worked on. Clay continues to be a nightmare and not helpful and combative, love those type of "service" guys. Hope the manager did what he said and had a stern talking to William. My friends mustang had the same issues but not from people but from quality of work. Oh, and they broke my light button and claimed it wasn't them, even though that was the whole reason for bringing it in so obviously they messed with it, plus there were broken pieces still sitting in the bed. They claim to be so busy they just can't help you. All should be fired. This is all true with no exaggeration. I am upset but they gave me no choice and were unprofessional and unhelpful the whole 31 days. Truck still has the same issue and I made a payment without having access to it, thank you for that. More
by kevint27z
Employees Worked With
Clay
February 27, 2024
Curtis was friendly and helpful in finding the right car. We will return for our next vehicle. We will return for our next vehicle. More
by Eli Vela
February 26, 2024
Samuel was beyond helpful and patient through the entire process. Great personality and very easy to work with. I will be back! process. Great personality and very easy to work with. I will be back! More
by Haley T
February 26, 2024
Matt was very helpful and informative from the beginning. The whole experience I felt comfortable and he seemed very knowledgeable with any question I had. Definitely going to being friends and family to red The whole experience I felt comfortable and he seemed very knowledgeable with any question I had. Definitely going to being friends and family to red McCombs because of his excellent service he provided to me and my family. More
by Tufimarkus
February 25, 2024
We have bought several vehicles from Henry and Curtis over the past few years. Great guys and never fail to make a deal happen. over the past few years. Great guys and never fail to make a deal happen. More
by Ddjr
February 20, 2024
Cristo is the best salesman McCombs has; his work is excellent. Every time I go to buy a car, he helps me a lot. Thank you, Cristo!!! excellent. Every time I go to buy a car, he helps me a lot. Thank you, Cristo!!! More
by Sayde Martinez
Employees Worked With
February 19, 2024
In January 2024, I was in search of a newer vehicle. Joe Barrera did an excellent job at finding me exactly what I needed! Great buying experience! Top notch salesman Joe Barrera did an excellent job at finding me exactly what I needed! Great buying experience! Top notch salesman More
by deirdratristan
Employees Worked With
Joe Barrera
