McCombs Ford West

We have been dealing with McCombs Ford West since 2002. Of course it was Gillespie at the time. We have been fortunate to have meet Mr. Finley who has always been there to help us. Mark Payton has been a Of course it was Gillespie at the time. We have been fortunate to have meet Mr. Finley who has always been there to help us. Mark Payton has been a joy to work with also. He helped with the purchase of hubby's Ford F150, and recently our new Edge. We can't thank him enough for helping us thru the process. Mark is a great guy..........thank you Mark. More

Mark and the rest of the staff there where very professional and did a great job earning my business. I definitely recommend working with him as he was friendly, understanding and down to earth. professional and did a great job earning my business. I definitely recommend working with him as he was friendly, understanding and down to earth. No sales tricks just straightforward helpfulness. More

Rene Velasquez really took care of me and providing a great shopping experience. He was persistent in finding the exact vehicle I was looking for. great shopping experience. He was persistent in finding the exact vehicle I was looking for. More

Great customer service...very friendly and polite staff definitely would highly recommend it. A wide variety of inventory which made my experience of purchasing a vehicle satisfying. definitely would highly recommend it. A wide variety of inventory which made my experience of purchasing a vehicle satisfying. More

AWESOME CUSTOMER SERVICE. SALESPERSON TOOK HIS TIME WITH AWESOME CUSTOMER SERVICE. SALESPERSON TOOK HIS TIME WITH US ON SHOWING US NUMEROUS VEHICLES AND GAVE US HIS FULL ATTENTION THANK YOU FOR YOUR TIME AWESOME CUSTOMER SERVICE. SALESPERSON TOOK HIS TIME WITH US ON SHOWING US NUMEROUS VEHICLES AND GAVE US HIS FULL ATTENTION THANK YOU FOR YOUR TIME FRIAS FAMILY More

Great experience with the entire staff. Pleasant and professional. Eloy, Paco and Rebecca in financing all treated us like humans instead of just someone buying a vehicle. Well done! Wayne and Dian professional. Eloy, Paco and Rebecca in financing all treated us like humans instead of just someone buying a vehicle. Well done! Wayne and Diane More

I just bought the new Ford Edge from this dealership and am so surprised at the amount of attention and care I received. I have researched many of the different suvs online and at dealerships, test driving am so surprised at the amount of attention and care I received. I have researched many of the different suvs online and at dealerships, test driving and looking at features. As most women know- looking for a car on our own is a little intimidating. Well, at least for me. Many times I felt like no one was really listening to me or convincing me I wanted this color vs that color and talking so fast I couldn't grasp everything that was going on. Anyway, I checked out McCombs Ford West via the-internet and received a phone call from Ian. This guy was so friendly, asked me if I would be interested in coming into the dealership- From the time I walked in, I was greeted right away and so began my search, list of questions in hand. Through the whole process from both Ian and John all my questions were answered including the ones not written down. They explained the My touch features of the Edge, took their time, and saw me through the entire process. I felt comfortable and at ease- besides the sweat running down my back from the heat : ) The price was right within my budget, my payments were exactly where I wanted them to be. It was a smooth process- which really surprised me due to my previous experiences with other dealerships. Bottom line: these people are great! they have a huge selection, they are friendly, and go out of their way to ensure you are happy. They take their time and don't try to rush you. Best car buying experience I ever had!!! McCombs Ford West Simply the Best- Great jingle guys! thanks for everything More

DeeDee and Wayne are friendly and responsive. DeeDee provided constant feedback on issues concerning the transaction over the the 12-day period. Your finance personnel made it easy to move through the p provided constant feedback on issues concerning the transaction over the the 12-day period. Your finance personnel made it easy to move through the process of purchasing the Fiesta. The Fiesta I purchased seems to hesitate more during driving than the initial one I took for a test drive. I might need to bring it in for a checkup. More

Jon was great in helping with the car order. The Fiesta is super. Thanks. I appreciate his assistance. I would definitely recommend for any Ford purchase. is super. Thanks. I appreciate his assistance. I would definitely recommend for any Ford purchase. More

Steve and DeeDee were great to work with. We were there for 4 hours and they took care of every aspect of the purchase of our new 2012 Ford Focus SE. Steve took the time to find the Focus we wanted. He f for 4 hours and they took care of every aspect of the purchase of our new 2012 Ford Focus SE. Steve took the time to find the Focus we wanted. He found the car we wanted EXACTLY! DeeDee took for us a test ride in a similar car and explained all the features the car had that we were looking for in a car. The MPG is great! Will recomend them to friends looking for a new car any time! More