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McCombs Ford West
San Antonio, TX
1,990 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,990 reviews
February 25, 2017
Satisfied I truly appreciate Mr James Goodman at Ford yesterday he definitely a gooooood employer. And everyone there welcome me and I really felt loved. I'll I truly appreciate Mr James Goodman at Ford yesterday he definitely a gooooood employer. And everyone there welcome me and I really felt loved. I'll definitely recommend my family and friends to you guys. More
by Daina C. Blakes
Employees Worked With
James Goodman
February 17, 2017
Service Staff nor any manager has concerns about my recalls I have a 2013 Ford Fiesta, I have owned it since day 1 in 2013. I picked my daughter up from school today and when she shut the door it shut and I mad I have a 2013 Ford Fiesta, I have owned it since day 1 in 2013. I picked my daughter up from school today and when she shut the door it shut and I made a turn and the door flew open while driving. I stopped and noticed there was a recall on the website. Lois the Service person i spoke with twice , stated to me that this was not a concern and the earliest I could it in would be sometime in March as it wasn't listed as a priority. When I asked to speak to the Service manager, I was informed that there was no manager in the dealership available to help with my situation . I have 2 ford vehicles and wanted to also see about trading one in for a new model but thanks to Lois and the Service department not wanting to address a high priority recall and tell me I should be able to drive with it until sometime in march while Im still making payments on this car is beyond insane. Thank You Red McCombs Ford West you just lost my business. I have also mentioned my concerns with my coworkers who are also on the Ford employee plan. More
by sadfordowner
Employees Worked With
Lois
January 21, 2017
Great customer service If you are looking to buy a car I highly recommend Chris Rangel. Chris has gone out of his way to make us feel welcomed, answered all my questions an If you are looking to buy a car I highly recommend Chris Rangel. Chris has gone out of his way to make us feel welcomed, answered all my questions and most importantly didn't waste my time like some salesmen. Chris is a good man and honest. Go visit Chris he will give you the best deal. He also made himself available after the sale for any questions I had about my new purchase. Thank you Chris. More
by Cindee
Employees Worked With
Chris Rangel
January 09, 2017
Sales person was very friendly and helpfull service was good, sales person was very nice and helpful, all staff were helpful. I would recommend family and friends to this location. Long wait bu service was good, sales person was very nice and helpful, all staff were helpful. I would recommend family and friends to this location. Long wait but that is expected since they are trying to give you the best deal possible. Overall I am very satisfied with this location. More
by jewels
Employees Worked With
Eloy B Sanchez
December 30, 2016
Ford Mccombs West is the BOMB.COM If you are looking for a customer focused dealership, this is your place. With so much choices out there, it was hard for my wife and I to pick 1 but If you are looking for a customer focused dealership, this is your place. With so much choices out there, it was hard for my wife and I to pick 1 but we knew immediately when we walked in we made the right choice. We went to get my wife an Explorer and left with 2 vehicles! These guys will do whatever it takes to get the job done. Extra kudos to JROD! He's been in the business for 29+ years and willing to get the deal done! Thanks Johnny! Thank you Kyle! Thank you FORD MCCOMBS WEST! More
by Gabe-N-Jenny
Employees Worked With
Johnny Rodriguez / Kyle
December 28, 2016
Exceptional sales service by D. Abdulmajeed!! My experience with McCombs Ford West was outstanding! Their customer service is transparent, friendly, engaging, respectful and thorough. All of the My experience with McCombs Ford West was outstanding! Their customer service is transparent, friendly, engaging, respectful and thorough. All of the staff and especially D. Abdulmajeed answered all my questions and conducted the negotiations on the vehicle price honestly and professionally. I would recommend this dealer to family and friends and would specifically recommend D. Abdulmajeed as their personal sales agent. He's terrific! More
by Keith
Employees Worked With
D. Abdulmajeed, B. Fletcher
November 11, 2016
Excellent Customer Service Soheil Sefidroo has outstanding customer service.I would highly recommend him to anyone. He was very knowledgeable. I would not hestitate to purchase Soheil Sefidroo has outstanding customer service.I would highly recommend him to anyone. He was very knowledgeable. I would not hestitate to purchase a new vechicle from him. More
by Richard Anulewicz
Employees Worked With
Soheil Sefidroo
October 29, 2016
Mr. Douraid Abdulmajeed is the best! First buy real american brand car at Mccomb Ford West was a pleasure thing to do , because of salesman Mr. Douraid Abdulmajeed ( Mr. D ), who did supe First buy real american brand car at Mccomb Ford West was a pleasure thing to do , because of salesman Mr. Douraid Abdulmajeed ( Mr. D ), who did super friendly job during all proces of buying our car. Mr. D was helpful and patiently answered every our question. I highly recommended Mr. D to be your next tutor and salesman at McComb Ford West. Ask for Mr. D and you be more then happy after all. More
by Peter Vass
Employees Worked With
Douraid Abdulmajeed
September 30, 2016
Best sales experience Dominique was awesome, I bought my wife a new explorer, and he went out of his way to make sure we were satisfied with the process. He was just like a Dominique was awesome, I bought my wife a new explorer, and he went out of his way to make sure we were satisfied with the process. He was just like a genie, grating our every wish in regards to our vehicle needs. More
by bial
Employees Worked With
Dominique
September 29, 2016
Best Sells experience ..2016 ford edge. Was there a week ago, my sales guy Majd"JD"Tabrizy was amazing, I couldn't have asked for anyone better. I had questions and called and he was there Was there a week ago, my sales guy Majd"JD"Tabrizy was amazing, I couldn't have asked for anyone better. I had questions and called and he was there to help me. If your looking for the best sales man "JD" is the one.. He even called to see if I had any concerns or issues. Who does that anymore.. Best experience .Excellent JD . You ROCK.. Johnny Rodriguez, he worked with me and the bank, He moved mountains and made it happen. Respect right there.. You guys rule... More
by MilaniMae
Employees Worked With
MAJD "JD" TABRIZY , AND JOHNNY RODRIGUEZ
