Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McCombs Ford West
San Antonio, TX
2,018 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,018 reviews
January 07, 2018
Efficient, pleasant purchase. We were interested in a Ford Edge with most of the options. We contacted Mccombs Ford West as recommended by CARPROUSA and within 30 minutes we had a We were interested in a Ford Edge with most of the options. We contacted Mccombs Ford West as recommended by CARPROUSA and within 30 minutes we had an email from the manager directing us to Vernon White. Within the hour we were in the showroom and driving a similar Edge. We wanted a Ruby Red Titanium and Vernon could only find one in the state. So he worked hard to get that Edge transferred while ordering a factory car just in case. Luckily for us he was able to get that one available Ruby Red within about a week and we didn't have to wait for the factory to build/deliver. Others in the dealership provided guidance on the Edge including linking our phones and helped us finance. We've only put a thousand miles on it but still love it. More
by Francis C
Employees Worked With
Vernon White.
December 04, 2017
Extreme customer service from Dolores Fernandez!! Recently purchased a Ford Escape, would have never considered buying the vehicle without Dolores excellent customer skills from the beginning to the e Recently purchased a Ford Escape, would have never considered buying the vehicle without Dolores excellent customer skills from the beginning to the end. She went above and beyond to inform me of what was needed to close the deal. More
by Juanita Romo
Employees Worked With
Dolores Fernandez
November 20, 2017
Hope and Dany in drive away lot got it done Hope and Dany tracked down a vehicle that fit my wants, needs, and budget. Kept me informed the whole way. Frank in finance made everything easy to un Hope and Dany tracked down a vehicle that fit my wants, needs, and budget. Kept me informed the whole way. Frank in finance made everything easy to understand and was quick! More
by Froggie
Employees Worked With
Hope, Dany Diaz, Frank Velasquez
November 14, 2017
Completely satisfied!! We recently purchased a vehicle at McCombs Ford in San Antonio, Texas . The sales person there (J D ) took care of everything for us & made sure we ha We recently purchased a vehicle at McCombs Ford in San Antonio, Texas . The sales person there (J D ) took care of everything for us & made sure we had everything we requested for our second purchase of a vehicle with him. More
by Rmancha65
Employees Worked With
J D Tabrizy , Mohammed Aourani
November 09, 2017
Best car buying experince. Toya was very helpful she made sure to get all my need and want in the vehicle. She was very attentive she made sure she showed me ever vehicle with e Toya was very helpful she made sure to get all my need and want in the vehicle. She was very attentive she made sure she showed me ever vehicle with every different package. she made car buying very easy. i would recommend her to anyone looking for a vehicle. More
by Erinnicole99
Employees Worked With
Toya Steward
November 09, 2017
Very professional Toya was extremely helpful and professional. She made sure to listen to my needs and followed through with everything. Overall, it was a fast and easy Toya was extremely helpful and professional. She made sure to listen to my needs and followed through with everything. Overall, it was a fast and easy buying experience. 10 out of 10 would recommend buying a car from Toya at McCombs Ford West. More
by Jackie Jimenez
Employees Worked With
Toya Steward
November 09, 2017
Wonderful Experience I am very satisfied with the experience I had with Toya Steward when I bought my Explorer. She was knowledgeable, pleasant, and efficient. I apprecia I am very satisfied with the experience I had with Toya Steward when I bought my Explorer. She was knowledgeable, pleasant, and efficient. I appreciated that she was respectful of my time and made it an easy process. More
by lolom79
Employees Worked With
Toya Steward
November 07, 2017
Great customer service Rene Velasquez was very helpful through the whole process, told us about the deals going on right away as soon as we got there, answered all questions Rene Velasquez was very helpful through the whole process, told us about the deals going on right away as soon as we got there, answered all questions we had More
by Erica210
Employees Worked With
Rene Velasquez
November 06, 2017
A wonderful experience Toya has far been one of the best Sales Persons I have ever worked with. She understood my needs and wants. Before going into the dealership she told Toya has far been one of the best Sales Persons I have ever worked with. She understood my needs and wants. Before going into the dealership she told me she would give me her VIP treatment and that she did. I bought a 2017 Ford Focus but she made me feel like I bought a million dollar car. I would recommend her to anyone looking for a vehicle. More
by 4userenity
Employees Worked With
Toya Steward
November 04, 2017
Thanx! Drove to SA from 4 hrs away. Rene Velasquez waited for us until we arrived after 5p & still drove away in our new Ford Expedition! Thank you! Drove to SA from 4 hrs away. Rene Velasquez waited for us until we arrived after 5p & still drove away in our new Ford Expedition! Thank you! More
by Mike & Syl Jalomo
Employees Worked With
Rene Velasquez
