McCombs Ford West

Met my personal needs and expectations Philip was extremely helpful from our arrival to me driving off in my new car. I knew I would be a challenging customer because of my negative equity, Philip was extremely helpful from our arrival to me driving off in my new car. I knew I would be a challenging customer because of my negative equity, credit, and wanting a lower monthly payment. Philip listen to my needs and what I wanted to accomplished. I didn’t have my hopes high because this was the 8th dealership I visited. I was able to leave with a new vehicle, lower monthly payment even with negative equity, and the vehicle had features that were a must for me. Throughout the experience I felt the team truly wanted to help me. I am so thankful to Philip and the team for my car buying experience. More

Amazing Had a great experience here. Buying my first car here was the best choice i made. Had great people helping me choose the right car Had a great experience here. Buying my first car here was the best choice i made. Had great people helping me choose the right car More

Great buying experience I was only there there to look initially as there was another truck I wanted to view before purchasing. I allowed them to put together some numbers an I was only there there to look initially as there was another truck I wanted to view before purchasing. I allowed them to put together some numbers and after seeing the price, which was in the range I was shopping I told them i needed to look at the other vehicle prior to deciding. Philip says to me, "write down the number which will make you not look at the other truck." I said I didn't want to be insulting and he said not to worry. I wrote down a number I was sure they would not accept. Less than 3 minutes later they had accepted my counter. Needless to say I was very surprised and LOVE my new truck! More

Amazing Customer Service! My sister and brother in law went to this dealership to purchase a car and ended up leaving with two! Rene did an outstanding job with them and they c My sister and brother in law went to this dealership to purchase a car and ended up leaving with two! Rene did an outstanding job with them and they couldn’t say enough good things about him. When it came time for me to replace my car due to an accident I was dreading going to any dealership. But after the great reviews from sister I decided to go to RedMccombs Ford West. I drove away with a 2018 Escape! The very first time I was able to get a brand new car. Rene was so amazing and kind. I can not say enough of the great customer service I received. I will recommend Rene to anyone who is looking for a great deal and a person who shows respect and understanding. Thank you Rene for making this one of the best days this year so far! Your awesome! More

Bought a new Truck The whole experience with Philip Marlow was great! He was very helpful and from the very start gave us options that we could afford instead of trying The whole experience with Philip Marlow was great! He was very helpful and from the very start gave us options that we could afford instead of trying to sell us a more expensive vehicle. I would definately recommend him friends and family. More

We got the vehicle we wanted for the price we wanted. I researched the Flex on line at Ford.com. I used the Build your Ford section and added the options my wife and I needed (and wanted). The Ford site g I researched the Flex on line at Ford.com. I used the Build your Ford section and added the options my wife and I needed (and wanted). The Ford site gave me a price for the Flex. I chose McCombs West Ford to acquire my new car and printed all the specifications including price. The salesman we initially spoke with told me there was no way he could sell it for that amount even though the Ford site gave me the price. We discussed back and forth for a bit and I came to the conclusion he would not honor the quote I printed. Then Vernon White stepped in. Vernon is likely the most honest salesman I've ever met. He apologized for the other man and we talked for a few. I sat and showed him the print outs for the vehicle I wanted. He honored the price quote and did everything he could to locate it as production woul not be in a 2018 which meant we would have to wait until 2019 production began. After telling him we needed the car before we go on vacation he searched further at all across the country. He found one with one added option that would be raise the price a bit. We agreed on the price and the deal was done. Vernon followed through on the shipping and we received the car in time for our trip. If anyone is looking for afair deal on a Ford vehicle in the San Antonio, Texas area I would highly recommend contacting Vernon White at McCombs West Ford. More

Great Service Very happy with my overall purchase. Salesman Ash was very helpful and provides great customer service. Got a great vehicle at a great price. I would Very happy with my overall purchase. Salesman Ash was very helpful and provides great customer service. Got a great vehicle at a great price. I would recommend friends and family here. More

Quickest dealer in the south! Beat other dealers on price, service, and options. No need to negotiate. (prices were already the lowest around) By far the quickest and easie Beat other dealers on price, service, and options. No need to negotiate. (prices were already the lowest around) By far the quickest and easiest deal. (less than 30 minutes) More

Great experience for buying first car The service giving was very good. Ernest was very helpful and friendly with the selling of this first car that I bought. Very excellent service! The service giving was very good. Ernest was very helpful and friendly with the selling of this first car that I bought. Very excellent service! More

Got it done I had a great experience at Mc Combs ford west .the staff and Philip Marlowe were very helpful in helping me with my trade in and the purchase of my f I had a great experience at Mc Combs ford west .the staff and Philip Marlowe were very helpful in helping me with my trade in and the purchase of my first ever new truck .it took a little time but we got it done .I will refer all my friends to Mc Combs west .Tony and Philip were great .thanks guys More