McCombs Ford West

OUTSTANDING SALAND REALLY TAKES CARE OF ITS CUSTOMERS I PRICED MY FUSION ALL OVER SAN ANTONIO AND MCCOMBS BEAT EVERYONE ON PRICE. THE SALES DEPARTMENT WAS OUTSTANDING AND THE FINANCE DEPARTMENT TRIED TO G I PRICED MY FUSION ALL OVER SAN ANTONIO AND MCCOMBS BEAT EVERYONE ON PRICE. THE SALES DEPARTMENT WAS OUTSTANDING AND THE FINANCE DEPARTMENT TRIED TO GET ME THE BEST FINANCING AVAILBLE. WITHOUT A DOUBT THE MOST PLEASENT EXPERIANCE IN BUYING A NEW VEHICLE I HAVE HAD IN MANY YEARS More

5 Door Ford Focus 2018 After my experience with the first Focus, the 2015, a certified pre-owned hatchback. The trauma and scar continue in me. No, I steer away from rough After my experience with the first Focus, the 2015, a certified pre-owned hatchback. The trauma and scar continue in me. No, I steer away from rough terrain and I do not treat or expect as though I am operating a Cadillac, F-150, a Mercedes Benz, etc, etc. I am mindful that the vehicle has four cylinders yet Ford still need communicate more honestly and open. Yes, they were polite, courteous as all sales individuals are taught and observed. I pray in my heart MFW talked the truth to me. Since they were posted in Facebook about the Recall of their vehicles, the company needs to be honest with prospect buyers and current customers alike. Yes of course, I am grateful they saw that I was distressed, quite concerned, and took back the car for a 2018 5 door Ford Focus when my visit was why the engine light was on the day after they had worked on it and returned it. More

Exceptional Salesman Serio Garza Sergio was very informative. He was able to get the incentives needed for my purchase. We almost walked out but thanks to the outstanding salesmansh Sergio was very informative. He was able to get the incentives needed for my purchase. We almost walked out but thanks to the outstanding salesmanship the deal was made possible. More

New car Helped me get the most for my trade in. Looked for every possible incentive I was eligible for. Friendly and helpful staff. Would recommend to everyon Helped me get the most for my trade in. Looked for every possible incentive I was eligible for. Friendly and helpful staff. Would recommend to everyone. More

Great overall experience Rey Martinez was our salesman. From our first handshake to handing us the keys he was pleasant, curteous, and knowledgeable. He had answers to our qu Rey Martinez was our salesman. From our first handshake to handing us the keys he was pleasant, curteous, and knowledgeable. He had answers to our questions and was helpful without making us feel pressured. A big thank you to Rey!! More

First time car-buying experience This was my first time purchasing a vehicle so I was a little nervous to head into the dealership and make it happen. However, I knew exactly what I w This was my first time purchasing a vehicle so I was a little nervous to head into the dealership and make it happen. However, I knew exactly what I wanted in my F150 due to extensive research. I was matched with McCombs West through USAA car buying to their internet sales department. I had spoke with an internet sales rep so they knew exactly what I was looking for when I walked in the door. In all honesty, my first impression with the dealership was slightly negative due to some confusion with who exactly I was arranged to meet with. The reps at the front wanted to essentially start from square one with me on what I was looking for and I was not having it. But then they got in contact with the internet sales rep and after about 5 minutes I was matched with Ernie. He was quick to find exactly what I was looking for from his brief exchange with the internet sales rep. He then brought the truck around front for me to take a look at and eventually took for a ride. Ernie was very honest and not pushy. He was well aware that I knew what I wanted and therefore made the test drive experience very comfortable. We then went inside and he came back with a price that was fair and reasonable. From there, the rest of the buying experience to leaving the lot in my new truck went smoothly. The only reason why I gave it 4/5 stars was due to the first impression. Other than that, it was a great experience! Would recommend. More

Excellent experience. I had a great experience with McCombs Ford West. The salesman wasn’t pushy and was very knowledgeable and listened to what kind of car I wanted based I had a great experience with McCombs Ford West. The salesman wasn’t pushy and was very knowledgeable and listened to what kind of car I wanted based on my situation. If anyone needs a new vehicle go talk to drake at red McCombs. More

Great car buying experience If you’re in the market for a new vehicle I highly recommend Drake at McCombs at Ford West. The process was quick and all the details were very well e If you’re in the market for a new vehicle I highly recommend Drake at McCombs at Ford West. The process was quick and all the details were very well explained More