McCombs Ford West

Dolores Fernandez met my needs and helped in everyway! I could not have gotten a better deal or service! I was blessed with such a understanding sales person Dolores Fernandez listened to my needs and wa I could not have gotten a better deal or service! I was blessed with such a understanding sales person Dolores Fernandez listened to my needs and was patient with me. Everyone I met at the dealership were all smiles! and ART in the financial dept. was very thorough in explaining every detail and pleasant attitude! More

Turned my bad experience around I originally went to the used car lot aiming to get a used car with 3500 down. It was horrible. I sat in an office for what seemed like forever and te I originally went to the used car lot aiming to get a used car with 3500 down. It was horrible. I sat in an office for what seemed like forever and test drove ONE car. They made promises to find me what I wanted at the price I was asking, then convinced me to run my credit only to have salesmen switched on me. That new salesman then told me flatly there was nothing they could do for me because I don't have great credit. No one ever asked what I had to put down, on top of my monthly income. I left extremely upset. I was not listened to, I was dismissed, and felt judged by how I looked, honestly. In the end, I figured why not go to the new car lot. They had already ran my credit and I had nothing left to lose. Eloy heard me out. Took me to exactly what I wanted to see, and got me into a brand new car in the exact color I wanted, at the monthly price I wanted with no more than what I had down. My Fusion had 4 miles on it when I test drove it. He turned my whole day around. I didn't even expect to leave in a brand new car, but i'm glad for the xxxx experience at the used lot because it got me into a new car instead of a used one. More

Best Dealer Experiance First things first this is a legit review! I’m writing this review after my second purchase from McCombs Ford off of 410. My first purchase was 4 First things first this is a legit review! I’m writing this review after my second purchase from McCombs Ford off of 410. My first purchase was 4 years ago when I traded my Camaro in for a used Jeep Wrangler Rubicon. Though a beautiful, fast and fun car to drive I hated the blind spots and falling in and climbing out on the daily. Being 6’ y’all a camaro was just not a practical daily driver. I had my Camaro less than a year and the sales team gave me top trade over 3 other dealers in town and did a great job getting me out of the Camaro and into the Jeep without having to spend ALL DAY like many other dealers I’ve ever dealt with have done. My second purchase was just at a month ago and though it had been about 4 years I returned to Red McCombs Ford due to my previous experiance. I was in and out in what has to be record time to me at any dealer in my life trading the Jeep I purchased from them in for a newer 4 Door Jeep. The sales team was extremely helpful and was quick and willing to find a Jeep that exceeded my requests within their used vehicles. Once options were located we went to pick it up and I drove it back. It almost seemed like moments later I was signing papers on my new Jeep. For the record my credit is by far not perfect to be honest it’s hardly even touching the “good” from “Fair” according to creditors. They treated me like I had spotless perfect credit and got me the best rate for finance, zero down and most importantly payments right at my previous vehicle. It has to say something that I went to a Ford dealer to buy a second Jeep from them when there are multiple Jeep dealers in town. Top notch non pushy sales team, quick easy and explanatory finance office. Don’t care what other dealers are offering, this is my dealership for purchases for as long as I live within 200 miles of the San Antonio area 100%. PSA: I’ve been discribed as a real pain in the yew haw to sell ANYTHING to but this dealership has NEVER had to see that. Ive been in sales for 11years any my mom has been in motorcycle/vehicle finance with multiple brands for as long as I can remember so I can’t help it I know the ropes to say the least. More