McCombs Ford West

Thank You! Superb service and effort to understand my needs, while offering me win-win options made me choose this team for the purchase of my vehicle. Majd (JD) Superb service and effort to understand my needs, while offering me win-win options made me choose this team for the purchase of my vehicle. Majd (JD), a superb professional, did an outstanding job helping me navigate through process, as well Ayman (AJ), and leave the dealer with a vehicle and purchase options I was very comfortable with. Many thanks! More

2019 F350 & 2019 Expedition Matt was very helpful throughout the entire process of our purchase and made sure my wife understood all the new technology in her expedition and my F Matt was very helpful throughout the entire process of our purchase and made sure my wife understood all the new technology in her expedition and my F350. More

Excellent service Once you let them know what you want, they will do everything they can to make it happier for you. As long as we're driving Fords we would definitely Once you let them know what you want, they will do everything they can to make it happier for you. As long as we're driving Fords we would definitely get our next vehicle from here as well. More

No care for customer service, nothing but lies fed to me Where do I start. Terrible customer service, they don’t care about customer satisfaction or safety. So many issues happened but the worst one was wh Where do I start. Terrible customer service, they don’t care about customer satisfaction or safety. So many issues happened but the worst one was when I picked up my brand new car it was shaking horribly, left it back at the dealer to check and fix the issue causing a big inconvenience for me. Picked it up the next day and it’s still shaking, they refused to fix the tires saying “they just needed to be broken in”. I reluctantly took it and took a long distance trip worried constantly about the tires since it was shaking horribly the whole time. They were aware of my long trip and I made it very clear safety was my big concern. I took my car to a tire shop and the ford dealer in Kansas and they both agreed the tires were bad and couldn’t believe the dealer wouldn’t change them. This is the second brand new vehicle I purchased there and not a xxxx thing was offered to me for the inconvenience. Horrible, I don’t know where they went wrong. Other issues were broken antenna, bad battery, and now I’m dealing with a seat belt that won’t retract. I’m not going to a different dealer because I can’t deal with those people anymore, terrible, especially the manager Joe who constantly lied to me. He told me “they are working on the seatbelt as we speak and should be ready by noon”, well I had already been told by service the part is not in and it takes 3 days to get it. So yeah, all lies. More

"Buying Easy" Used the CAR PRO approach to buying a new Escape to replace a previous Escape which became my grandson's "First Car". Vernon White, Commercial Fleet Used the CAR PRO approach to buying a new Escape to replace a previous Escape which became my grandson's "First Car". Vernon White, Commercial Fleet Manager & Car Pro contact made the whole deal go very smooth & easy. Keep up the good work. Jay Maust; "Dr Jay" More

Great experience Great people, great price, and wonderful process from start to finish and I have a wonderful new truck as icing on the cake. McCombs Ford is now ou Great people, great price, and wonderful process from start to finish and I have a wonderful new truck as icing on the cake. McCombs Ford is now our dealership for life!! More