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McCombs Ford West
San Antonio, TX
2,021 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,021 reviews
March 19, 2019
Great buying experience The guys at McCombs Ford West really made the process as easy and stress-free as possible. Rene Velasquez did a great job guiding us the whole process The guys at McCombs Ford West really made the process as easy and stress-free as possible. Rene Velasquez did a great job guiding us the whole process. More
by Jessie0524
Employees Worked With
Rene Velasquez
March 18, 2019
I was sold a lemon! Worst experience ever!! I will never buy a brand new vehicle from this place again!!! I was told that my issue with my brand new 2019 Ford Fusion is F Worst experience ever!! I will never buy a brand new vehicle from this place again!!! I was told that my issue with my brand new 2019 Ford Fusion is Fords problem and not theirs!! xxx i guess they don’t care about customer retention!! I thought it would be a high priority from the dealership to keep a customer but I guess they don’t give a F as long as they got their paper signed and the money deposited! xxxxxxxx!!! More
by Deb
Employees Worked With
Douraid "D" Abdulmajeed
March 18, 2019
Great service stop by and ask for Christian Martinez Happy customer here no big complaints. I received my truck and I noticed my tint on my front passenger side was bubbling, called up Christian and they Happy customer here no big complaints. I received my truck and I noticed my tint on my front passenger side was bubbling, called up Christian and they told me to bring it right back to get it fixed. When I was looking for a newer truck I told him what I wanted and he found it. Thanks More
by Jose89
Employees Worked With
Christian Martinez
March 14, 2019
Majd Tabrizy (JD) Wouldn’t buy a vehicle from anybody but McCombs Ford West. I have bought two from them in the last 6 months. JD is very attentive, low pressure, and h Wouldn’t buy a vehicle from anybody but McCombs Ford West. I have bought two from them in the last 6 months. JD is very attentive, low pressure, and he really truly listens to his customer and then proceeds accordingly. I have bought many vehicles over my lifetime and the buying experience at this dealership is unsurpassed. These guys do it right. More
by JLLong
Employees Worked With
February 23, 2019
Purchased a new vehicle with a great salesperson Rey I have purchased several vehicles from mcCombs Ford West. They make it so easy to buy a vehicle. Salesman Rey Martinez was great when he assisted me w I have purchased several vehicles from mcCombs Ford West. They make it so easy to buy a vehicle. Salesman Rey Martinez was great when he assisted me with the purchase of my new vehicle. He explained every step and made me feel at ease. Even in the freezing cold and late at night. He was there with me until iI left the lot which was around 10:30pm. If tou want to purchase a new vehicle, go see Rey Martinez at McCombs Ford West. he is great!!!! More
by Letty
Employees Worked With
Rey Martinez
February 15, 2019
Worst experience I ever had Nothing else to say. Really disappointed Before they make the sell, they promise u everything, after, nothing is reality. It's incredible I fell li Nothing else to say. Really disappointed Before they make the sell, they promise u everything, after, nothing is reality. It's incredible I fell like it was a scam. More
by Luis123
Employees Worked With
Rodriguez, Carlos
February 12, 2019
Thanks for working with my situation Thank you for going above and beyond with me and my situation. You and Alex were really friendly and genuine. really appreciate all the little things Thank you for going above and beyond with me and my situation. You and Alex were really friendly and genuine. really appreciate all the little things you guys did for me. More
by Dego
Employees Worked With
Toya Steward, Alex Velasquez
February 11, 2019
Purchase of 2019 Mustang The service from JD and finance department was outstanding!!! Everyone I worked with was top notch and did a great job of meeting my needs. Thank you! The service from JD and finance department was outstanding!!! Everyone I worked with was top notch and did a great job of meeting my needs. Thank you!!!! More
by Natalie@nwhills
February 08, 2019
Excellent Customer Service Staff were extremely helpful and worked hard to find the right vehicle for me at an affordable rate and term. I highly recommend McCombs Ford as an e Staff were extremely helpful and worked hard to find the right vehicle for me at an affordable rate and term. I highly recommend McCombs Ford as an excellent dealership with very quailed and customer friendly staff. More
by Johnboy
Employees Worked With
February 07, 2019
HELP WITH PHONE DROVE OFF WITH NEW PU. I WENT IN FOR HELP WITH MY BLUETOOTH AND FOUND MATTHEW GARCIA EAGER TO HELP ME. HE FIXED THE PROBLEM, ASKED WHAT HE DID THERE AND HE SAID HE WAS IN S I WENT IN FOR HELP WITH MY BLUETOOTH AND FOUND MATTHEW GARCIA EAGER TO HELP ME. HE FIXED THE PROBLEM, ASKED WHAT HE DID THERE AND HE SAID HE WAS IN SALES. I ASKED HIM TO GIVE ME A GOOD DEAL WITH A NEW PU. DROVE OFF IN NEW PU.THANKS MAT. More
by BLUETOOTH
Employees Worked With
Matt Ryann Garcia
